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....The owners of Learndirect are continuing to win government-approved apprenticeship contracts despite their original company failing to meet the government’s minimum standards. The private equity owners of Learndirect Limited, which is expected to be given the lowest possible grade by the education watchdog Ofsted and to lose all its Department for Education contracts, created Learndirect Apprenticeships Limited, which has gone on to win contracts to train about 3,000 people. ... [Read full article on Guardian ]
Wednesday 16th of August 2017 09:27:48 PM
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.... There was enough money for the company to spend £504,000 sponsoring a Formula One team. However, education watchdog Ofsted last week issued a withering report branding its training “inadequate” and pointing out that 70% of Learndirect’s apprentices did not meet the minimum standards. ... [Read full article on Guardian ]
Sunday 20th of August 2017 06:00:35 AM
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....7bn bid by Murdoch’s 21st Century Fox for the 61% of Sky it does not already own. Solicitors representing the group have issued a letter before claim to Ofcom, to which the watchdog has 14 days to respond before a formal judicial review can begin. ... [Read full article on Guardian ]
Monday 21st of August 2017 06:12:54 PM
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. Dominic Chappell, the former owner of BHS, is to be prosecuted by the pensions watchdog for failing to provide information for an investigation into its sale. ... [Read full article on Guardian ]
Tuesday 22nd of August 2017 11:38:09 AM
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Latest Finance News related to Watchdog

Ex-BHS owner Dominic Chappell prosecuted by pensions regulator image
Source : Guardian [Read Article] Tuesday 22nd of August 2017 11:38:09 AM
. Dominic Chappell, the former owner of BHS, is to be prosecuted by the pensions watchdog for failing to provide information for an investigation into its sale. ...
Ofcom could face judicial review over Murdoch's Sky takeover image
Source : Guardian [Read Article] Monday 21st of August 2017 06:12:54 PM
....7bn bid by Murdoch’s 21st Century Fox for the 61% of Sky it does not already own. Solicitors representing the group have issued a letter before claim to Ofcom, to which the watchdog has 14 days to respond before a formal judicial review can begin. ...
Learndirect owners still winning government-approved contracts image
Source : Guardian [Read Article] Wednesday 16th of August 2017 09:27:48 PM
....The owners of Learndirect are continuing to win government-approved apprenticeship contracts despite their original company failing to meet the government’s minimum standards. The private equity owners of Learndirect Limited, which is expected to be given the lowest possible grade by the education watchdog Ofsted and to lose all its Department for Education contracts, created Learndirect Apprenticeships Limited, which has gone on to win contracts to train about 3,000 people. ...
UK commuters brace for rail fares hike of 3.5% image
Source : Guardian [Read Article] Tuesday 15th of August 2017 06:55:16 AM
....Regulated fares make up almost half of all tickets and include season tickets and standard returns. Fewer than half (47%) of passengers are satisfied with the value for money of train tickets, according to the latest survey by passenger watchdog Transport Focus. ...
Advertise all UK jobs with flexible working to tackle pay gap – report image
Source : Guardian [Read Article] Tuesday 15th of August 2017 05:26:47 AM
. Sweeping employment changes, including advertising all UK jobs with flexible working and giving fathers additional paternity leave, should be made to tackle the gender pay gap, the equalities watchdog has recommended. ...
Eggs contaminated with insecticide may have entered UK, EU warns image
Source : Guardian [Read Article] Monday 7th of August 2017 12:52:56 PM
....British food safety inspectors were trying to trace 21,000 eggs imported from affected farms in the Netherlands between March and June, a spokesman for the Food Standards Agency told the Guardian. Prof Chris Elliott, director of the Institute for Global Food Security at Queen’s University in Belfast, praised the watchdog’s quick response to the crisis, but warned it could be difficult to track down the eggs. ...
Socially responsible retailers aim to end the ‘rent-to-own’ rip-off image
Source : Guardian [Read Article] Saturday 5th of August 2017 05:59:04 AM
....How can the store chain BrightHouse get away with charging someone up to £1,560 for a washing machine when the exact same model can be bought elsewhere for £599?. Perhaps it is examples like this that explain why the City watchdog this week tore a strip off “pay-weekly” retailers that target low-income families, saying it was concerned about the high costs and harmful consequences of this type of credit. ...
Britain is still a world-beater at one thing: ripping off its own citizens | Aditya Chakrabortty image
.... Just as the cold nights start drawing in, more than 3 million Britons will find their bills are more expensive. Never mind that the competition watchdog judged last year that British Gas and other energy giants were taking well over a billion pounds a year through “excessive prices”. ...
Nissan attacked for one of 'nastiest anti-union campaigns' in modern US history image
....This isn’t the first time that NLRB has cited Nissan. In 2015, the watchdog charged Nissan and its temporary employee agency provider, Kelly Services, with violating workers’ rights. ...
Serious Fraud Office opens investigation into BAT bribery claims image
Source : Guardian [Read Article] Tuesday 1st of August 2017 09:34:35 AM
....”. The SFO investigation is another blow to the company, after the US health watchdog, the Food and Drug Administration, announced tighter regulations on the tobacco industry, which hit shares in tobacco firms. ...
Why bitcoin and its digital cousins are under increasing scrutiny image
Source : Guardian [Read Article] Monday 31st of July 2017 03:54:14 PM
.... A spokeswoman for the Bank said it was monitoring developments. At the same time, the consumer watchdog, the Financial Conduct Authority, is considering the impact of digital currencies, and plans to report on its findings later this year. ...
Bank account overdraft fees: How big charges for going over your limit could be SCRAPPED image
....But the charges don't reflect the level of risk from the bank, according to the Financial Conduct Authority (FCA) in its review of high cost credit. The watchdog said has clear concerns that fees are complicated and can be hard for consumers to understand. ...
Unsecured consumer credit tops £200bn for first time since 2008 image
Source : Guardian [Read Article] Monday 31st of July 2017 08:55:04 AM
. The financial watchdog has announced fresh measures to protect consumers from spiralling debt as official data showed that borrowing through credit cards, overdrafts and car loans has topped £200bn for the first time since the global financial crisis. ...
THIS is how much savers are taking from pensions: How do YOU compare? image
Source : Daily Express [Read Article] Wednesday 26th of July 2017 03:42:00 PM
.... More than half of over-55s taking cash out of pensions are simply putting the money into other savings or investments, according to the FCA. The watchdog fears the trend will leave many people poorer in retirement. ...
Southern rail gets lowest satisfaction score in passenger survey image
Source : Guardian [Read Article] Tuesday 25th of July 2017 10:14:23 AM
....Southern rail continues to have the most dissatisfied passengers in Britain, closely followed by other south-east commuter services operated by Govia, according to the latest national passenger survey (pdf). However, the transport watchdog pointed to some “fragile green shoots of recovery” as overall satisfaction ratings rose by three percentage points, with Southern and Southeastern recovering from their 2016 nadirs. ...
Asda considers bid for B&M that would give it access to local stores image
Source : Guardian [Read Article] Sunday 23rd of July 2017 04:11:01 PM
.... But the appointment of Sean Clarke, brought in from running Walmart’s Chinese businesses, has failed so far to halt the trend, with Asda recently reporting a 11th successive quarter of decline. In its attempt to cut costs, it was recently named the worst of the major chains by the industry watchdog for its treatment of suppliers and in warning importers that they would have to wait longer for payment. ...
MPs threatened with arrest after protest at Viagogo office in London image
Source : Guardian [Read Article] Thursday 20th of July 2017 04:48:26 PM
....Research by Which? found that as many as a quarter of tickets to popular concerts and events end up on secondary ticketing websites such as Viagogo. The consumer watchdog found that 26% of tickets for comedian Jack Whitehall’s upcoming Apollo show and nearly a fifth of tickets for Lady Gaga at the O2 Arena in London were available on Viagogo and three other resale sites - GetMeIn!, Seatwave and StubHub. ...
Ofwat chief quits for private sector job image
Source : Guardian [Read Article] Wednesday 19th of July 2017 11:02:57 AM
....Ofwat said it had started looking for a replacement for Ross, who has tried to get better value for customers from water companies. She led the water watchdog through a review of sector prices in 2014 and the opening of a new business retail market in England. ...
Rail firms to be judged by 'to the minute' train punctuality image
Source : Guardian [Read Article] Tuesday 18th of July 2017 06:00:12 AM
.... That standard is now likely to change from April 2019, when Network Rail’s contracts and funding are renewed, and in operators’ franchises starting from that date. Anthony Smith, chief executive of the independent watchdog Transport Focus, welcomed the move. ...
Standards body unveils plan to crack down on sexist advertisements image
Source : Guardian [Read Article] Monday 17th of July 2017 11:01:04 PM
. Advertisements that perpetuate sexist stereotypes, from men bungling housework to girls being less academic than boys, will be banned under rules being proposed by the industry watchdog. ...
Provident Personal Credit fined for sending 1m spam texts image
Source : Guardian [Read Article] Monday 17th of July 2017 06:11:34 PM
. A West Yorkshire credit company has been fined £80,000 by a government watchdog after bombarding consumers with nearly 1m nuisance texts in six months. ...
Pension planning: Avoid these costly mistakes with your savings  image
Source : Daily Express [Read Article] Sunday 16th of July 2017 02:14:00 PM
.... . Last week City watchdog the Financial Conduct Authority issued an interim report on how people are using their newfound freedoms and warned many are losing out after failing to take professional financial advice. ...
UK public finances face twin threat from Brexit and downturn, says OBR image
Source : Guardian [Read Article] Thursday 13th of July 2017 12:07:53 PM
....Britain’s public finances are in worse shape to withstand a recession than they were on the eve of the 2007 financial crash a decade ago and face the twin threat of a fresh downturn and Brexit, the Treasury’s independent forecaster has warned. The Office for Budget Responsibility – the UK’s fiscal watchdog – said another recession was inevitable at some point and that Theresa May’s failure to win a parliamentary majority in last month’s election left the public finances more vulnerable to being blown off course than they were in 2007. ...
Chancellor needs to find an extra £33bn a year to end austerity, says IFS image
. Philip Hammond would need to spend an extra £33bn a year to “end austerity” according to a leading tax and spending watchdog. ...
PENSION WARNING: Savers accessing pots early falling into ‘disastrous’ tax trap image
....The FCA warned that consumers need more support and protection to negotiate the complexities of drawdown products. The watchdog also raised concerns that fewer people are taking out annuities since reforms. ...
Renewable power critic is chosen to head energy price review image
Source : Guardian [Read Article] Wednesday 12th of July 2017 11:47:05 AM
....Helm is also a strong critic of the cost of nuclear power, saying that just to get to the “starting line” of building a new atomic power station in the UK involves a “lengthy, complex and expensive process”. He has also questioned whether any more new nuclear power plants will be built in the UK after Hinkley Point C in Somerset, which the public spending watchdog recently described as a “risky and expensive project”. ...
Tesco faces in-depth investigation into £3.7bn Booker takeover image
Source : Guardian [Read Article] Wednesday 12th of July 2017 08:31:46 AM
....Tesco’s proposed £3. 7bn deal to buy the cash-and-carry group Booker has been referred for an in-depth investigation after the competition watchdog said it could result in higher prices for shoppers in about 350 areas across the UK. ...
British PR firm Bell Pottinger apologizes for South Africa campaign image
Source : Guardian [Read Article] Monday 10th of July 2017 07:42:03 PM
....Despite Zuma’s rhetoric, little has changed in the situation of poor black South Africans since he took the reins from Thabo Mbeki eight years ago. His presidency has been dogged by allegations of wrongdoing, including a multi-million rand upgrade to his private home at the expense of the taxpayer, and links to the Guptas, which were laid out in a report on “state capture” published by the national watchdog last year. ...
Get rich quick? Not with Utility Warehouse image
Source : Guardian [Read Article] Saturday 8th of July 2017 06:00:00 AM
....However, it has also been suggested that many people who sign up for the company’s gas and electricity are paying more than they need to. Just a few months ago, Ofgem revealed that 94% of Utility Warehouse’s energy customers were sitting on standard variable tariffs, which the energy watchdog says are “usually more expensive than other deals”. ...
Hinkley Point C: UK censured for failing to consult German public image
Source : Guardian [Read Article] Thursday 6th of July 2017 02:27:49 PM
....EDF, the French state-owned developer of Hinkley Point C, admitted this week that costs were likely to rise by £1. 5bn and there was a risk of a 15-month delay, just days after the public spending watchdog called the project “risky and expensive”. ...
Millions betrayed by Tories’ energy price cap U-turn, says Labour image
....”. Ofgem also said it would push forward with reforms recommended by the competition watchdog, including the energy regulator’s own streamlined switching site and forcing firms to tell their customers if another supplier has a cheaper deal. ...
Hinkley Point C is £1.5bn over budget and a year behind schedule, EDF admits image
....In 2007, De Rivaz predicted that by Christmas in 2017, turkeys would be cooked using atomic power from new reactors at Hinkley. The latest bad news about the plant came just over a week after the public spending watchdog condemned the government for locking consumers into an “expensive and risky” project by signing a subsidy deal guaranteeing a set price for power from the reactors. ...
Co-op energy chief predicts more small suppliers could go bust image
Source : Guardian [Read Article] Sunday 2nd of July 2017 11:25:25 AM
.... It’s funded by about a dozen players in the market and there’s now nearly a hundred [domestic and non-domestic suppliers],” said Bird. Research by the competition watchdog has found that people who switched suppliers in the past three years – and are therefore more likely to be with a smaller supplier – tend to be younger, educated to degree level and own a property, while non-switchers are older, live in rented accommodation and are less well-off financially. ...
Can the Bank get Britain to kick its cheap credit habit? image
Source : Guardian [Read Article] Saturday 1st of July 2017 03:00:02 PM
....Verdict: A steep fall in household spending power this year could push default rates through the roof and dent the banks’ reserves. Andrew Bailey, head of the Financial Conduct Authority, took the job last year just as the watchdog was celebrating a clampdown on payday lenders with a strict interest rate cap. ...
We jumped ship after our child was banned from swimming pool image
Source : Guardian [Read Article] Friday 30th of June 2017 06:00:11 AM
.... Unfortunately for you the company is unwilling to refund all or any of your booking costs, pointing out that you did not need to abandon the holiday. According to the industry watchdog Abta, Royal Caribbean UK has complied with its code of practice. ...
Online fraud 'overlooked' by government says watchdog image
Source : BBC [Read Article] Thursday 29th of June 2017 11:01:37 PM
. Online fraud has been "overlooked" by the government, police and business, according to public spending watchdog the National Audit Office. ...
Sky-Fox takeover deal likely to face competition probe image
Source : BBC [Read Article] Thursday 29th of June 2017 04:12:56 PM
. The culture secretary has said she is "minded to" refer Rupert Murdoch's 21st Century Fox takeover of Sky to the competition watchdog. ...
Sky's the limit? How broadcaster has fared over three decades image
Source : Guardian [Read Article] Thursday 29th of June 2017 11:05:49 AM
....MarchThe culture secretary, Karen Bradley, refers Fox’s bid to Ofcom, the UK regulator, over public interest concerns. The watchdog is tasked with investigating whether the deal gives Rupert Murdoch too much control of UK news media and whether Fox, which owns the rightwing Fox News channel, will adhere to existing standards of accuracy and impartiality once it takes full control of broadcasting assets including Sky News. ...
BT Italy scandal prompts auditing probe image
Source : BBC [Read Article] Thursday 29th of June 2017 07:47:51 AM
. The Financial Reporting Council (FRC), the UK's accountancy watchdog, says it has begun an investigation into the auditing of BT's financial statements. ...
Tesco and Booker call for fast-track competition probe image
Source : BBC [Read Article] Thursday 29th of June 2017 07:11:24 AM
....The CMA could force Tesco to sell stores if it believes the deal will harm competition within the industry. When the merger was announced, Tesco and Booker said they did not expect it to be completed until late 2017 or early 2018, suggesting both companies expected closer scrutiny from the watchdog. ...
BT tops complaints league for broadband and pay-TV users image
Source : Guardian [Read Article] Wednesday 28th of June 2017 12:12:21 PM
.... The industry average is just six complaints per 100,000 subscribers. Earlier this month, the advertising watchdog banned BT’s campaign featuring Deadpool star Ryan Reynolds after receiving more than 60 complaints from the public and rivals including Virgin Media, TalkTalk and Sky. ...
Asda is named worst supermarket in treatment of suppliers image
Source : Guardian [Read Article] Monday 26th of June 2017 05:49:44 PM
....Asda has been named as the worst of the UK’s major supermarkets in its treatment of suppliers. It dropped below Morrisons, which was bottom of the list last year, as the Bradford-based chain took action to improve its performance according to a survey of more than 1,200 grocery suppliers by the industry watchdog. ...
Trump could use alternate routes to roll back bank reforms image
Source : Guardian [Read Article] Sunday 25th of June 2017 11:00:28 AM
....Others think the administration can still inflict major, damaging change. “There is very little question that this administration is engaged in a project to massively deregulate the financial services industry,” said Dennis Kelleher, chief executive of Better Markets, a nonpartisan Wall Street watchdog group. ...
Online gambling firms face clampdown after watchdog's probe image
Source : Guardian [Read Article] Friday 23rd of June 2017 07:46:11 AM
. The online gambling industry is facing a clampdown after the UK competition watchdog accused companies of unfairly treating customers and potentially breaking consumer law. ...
Virgin Media tells 800,000 users to change passwords over hub hacking risk image
....The test found that the Fredi Megapix home CCTV camera system operated over the internet using a default administrator account without a password, and Which? found thousands of similar cameras available for anyone to watch the live feed over the internet. The watchdog said that a hacker could even pan and tilt the cameras to monitor activity in the house. ...
Hinkley Point C: watchdog confirms fears of political vanity project | Nils Pratley image
....The National Audit Office does not use excitable phrases like “utter shambles. ” But the spending watchdog’s verdict on Hinkley Point C, the nuclear power plant in Somerset that is supposedly inevitable, amounts to the same thing. ...
Spending watchdog condemns 'risky and expensive' Hinkley Point image
Source : Guardian [Read Article] Thursday 22nd of June 2017 11:01:08 PM
. Generations of British consumers have been locked into a “risky and expensive” project by the UK’s subsidy deal for a new nuclear power station at Hinkley Point in Somerset, according to a damning report by the spending watchdog. ...
Southern tried to run too many trains on poor infrastructure: report image
Source : Guardian [Read Article] Thursday 22nd of June 2017 09:33:08 AM
....He added that Southern’s performance had significantly improved since December and more services were running on time. Anthony Smith, the chief executive of the transport users’ watchdog, Transport Focus, said all of the problems identified still remained to some degree. ...
Tory pledge to cap energy bills missing from Queen's speech image
Source : Guardian [Read Article] Wednesday 21st of June 2017 03:57:48 PM
....That compromise would be exactly what the industry has been lobbying for, and a huge rowing back by the Conservatives after months of escalating rhetoric from May and ministers. An extension of the prepayment meter cap, which started on 1 April after a recommendation by the competition watchdog, is far from the “muscular and strong” action that Greg Clark, the business secretary, had threatened. ...
Global oil glut set to continue despite efforts to prop up price image
Source : Guardian [Read Article] Wednesday 14th of June 2017 05:26:40 PM
....Growth in oil supply will outstrip growth in demand during 2018, driven by increasing production from US shale and other countries outside Opec, the International Energy Agency (IEA) said. The watchdog said its first forecast for 2018 made “sobering reading for those producers looking to restrain supply”. ...
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UK could get farm aid for two years after Brexit under EU budget plan image
Source : Guardian [Read Article] Tuesday 13th of June 2017 07:40:04 AM
....The plan could refocus attention on the Brexit campaigners such as Boris Johnson, now foreign secretary, and Michael Gove, newly appointed as environment secretary, who travelled on a Vote Leave battlebus emblazoned with a promise of a £350m-a-week bonanza for the NHS, based on incorrect figures on the UK’s contribution to EU coffers. The UK’s official statistics watchdog rebuked the leave campaign for the “misleading” claim, which it said undermined trust in official statistics. ...
Watchdog probes Tesco-Booker deal image
Source : BBC [Read Article] Tuesday 30th of May 2017 11:54:19 AM
. The competition watchdog has begun an investigation into Tesco's planned £3. ...
Former Anglo Irish chair Seán Fitzpatrick walks free as trial collapses image
.... The Irish director of public prosecutions had dropped some of these charges in the past four weeks. The case against Fitzpatrick at the Dublin circuit criminal court was a retrial after his first trial in May 2015 ended after weeks of legal argument over the flaws in the investigation by the Republic’s anti-corruption corporate watchdog. ...
Will Opec extend output cuts in bid to push up oil prices? image
Source : BBC [Read Article] Tuesday 23rd of May 2017 11:07:36 PM
....This time, however, Opec discipline has been remarkably strong. The International Energy Agency (IEA) a rich countries' watchdog, estimates compliance with the restraints is at more than 95%. ...
Facebook fined £94m for 'misleading' EU over WhatsApp takeover image
Source : Guardian [Read Article] Thursday 18th of May 2017 08:56:52 AM
.... Investigations are also under way in Belgium, the Netherlands and Spain. A French data watchdog fined Facebook €150,000 on Tuesday for failing to prevent users’ data being accessed by advertisers. ...
Buy-to-let millionaire who bans 'coloured' people faces legal action image
Source : Guardian [Read Article] Wednesday 17th of May 2017 02:20:13 PM
. The equality watchdog has begun formal legal action against buy-to-let mogul Fergus Wilson after he told his letting agent to ban “coloured” tenants because they left curry smells in his properties. ...
Debt fears grow as county court judgments soar by 35% image
Source : Guardian [Read Article] Monday 15th of May 2017 05:07:52 PM
....In recent months the Bank of England, MPs and charities have warned that consumer debt levels were dangerously high, citing increases in lending from banks, car leasing companies, credit card firms and shops offering interest free-credit. Concerns that the purchase of cars with complicated loans, known as PCPs, has increased the debt levels of many low income families has triggered an investigation into potential mis-selling by the main consumer finance watchdog, the Financial Conduct Authority. ...
Ofcom opens investigation into the cost of 118 calls image
Source : BBC [Read Article] Friday 12th of May 2017 11:44:13 AM
.... . In a previous inquiry the watchdog decided against imposing a stipulated price cap on charges, but it could now review that decision. ...
Keurboom Communications fined record £400,000 over nuisance calls image
Source : Guardian [Read Article] Thursday 11th of May 2017 07:42:52 AM
. A company that made almost 100m nuisance calls in 18 months has been fined a record £400,000 by the data watchdog. ...
Nuisance call firm Keurboom hit with record fine image
Source : BBC [Read Article] Wednesday 10th of May 2017 11:41:22 PM
...."Making directors responsible will stop them avoiding fines by putting their company into liquidation," the ICO said. The watchdog said 2016-17 had been its busiest year for nuisance call investigations, with 23 companies fined a total of £1. ...
Smirnoff owner Diageo to pay HMRC £107m in 'Google tax' crackdown image
Source : Guardian [Read Article] Wednesday 10th of May 2017 06:54:14 PM
....Last year Google agreed a deal with the British tax authorities to pay £130m in back taxes and increase its future tax burden. But the tax deal was criticised by parliament’s public spending watchdog for being secretive and “disproportionately small when compared with the size of Google’s business in the UK”. ...
My pager: The 'in thing' in the 90s image
Source : BBC [Read Article] Wednesday 10th of May 2017 06:18:43 PM
. Vodafone has announced it will shut down its paging business after the competition watchdog threatened to investigate its sale to Capita. ...
Vodafone axes pager business 'based on ageing technology' image
Source : Guardian [Read Article] Wednesday 10th of May 2017 11:37:13 AM
. Vodafone is to shut down its pager business after failing to receive backing from the competition watchdog to sell the dwindling division that relies on old technology popular in the 1980s. ...
Just Eat faces competition inquiry over Hungryhouse takeover image
Source : Guardian [Read Article] Wednesday 10th of May 2017 07:38:30 AM
. Just Eat’s proposed takeover of Hungryhouse is facing an in-depth investigation by the competition watchdog over fears restaurants could end up with a worse deal. ...
Vodafone to close down pager business after CMA shock image
Source : BBC [Read Article] Wednesday 10th of May 2017 06:55:15 AM
. Vodafone has pulled the sale of its paging business to Capita and will shut it down after the competition watchdog threatened to investigate the deal. ...
Energy regulator under scrutiny as both Tories and Labour vow to act image
Source : Guardian [Read Article] Wednesday 10th of May 2017 06:23:35 AM
....Fast forward to February this year and Nolan was far more polished and implacable under a grilling from MPs, when he criticised the industry for what he saw as unjustified price rises over the winter and said he could impose a price cap if he was ordered to do so by politicians. Nolan’s big move so far has been to refer the energy market to the competition watchdog in 2014 to “clear the air” over accusations the big six suppliers – British Gas, E. ...
The Conservatives' energy price cap is not a strong and stable long-term policy image
....It is why, despite the outrage at prices being hiked by up to 10% this winter, the suppliers know millions of people will still not move to a better tariff, either through indifference, ignorance, lack of time or an inability to access the internet. An 18-month investigation by the competition watchdog was meant to fix all this. ...

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