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.... Kalanick apologised for his behaviour in a statement that conceded he needed “leadership help”, and he announced his intention to hire a chief operating officer to assist him in the management of the company. The brand’s reputation was also tarred at the start of the year by its association with US president Donald Trump, due to Kalanick’s position on a Trump economic advisory council and the company’s non-participation in a New York City taxi strike in protest of the first iteration of Trump’s travel ban. ... [Read full article on Guardian ]
Wednesday 21st of June 2017 06:19:56 AM
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....Trade union membership has declined from 38% of employees in 1990 to 23% in 2016, and Haldane noted that the downward trend was likely to continue. “The fact that unionisation rates have been falling within each age cohort over time, and are lowest among the young, suggests the downward trend in rates of unionisation may still have some distance to travel. ... [Read full article on Guardian ]
Wednesday 21st of June 2017 04:09:13 PM
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....The UK and EU automotive sectors are highly integrated, and Hawes warned that a bespoke deal – which would need to cover rules on tariff and non-tariff barriers, and regulatory and labour issues – could not be completed within five years. Almost 60% of the cars made in the UK are sold in Europe, and many components travel back and forth across the Channel to various plants during the manufacturing process. ... [Read full article on Guardian ]
Tuesday 20th of June 2017 10:39:38 AM
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....“We are subject to rigorous independent safety audits by the International Civil Aviation Organisation (ICAO) and the European Aviation Safety Agency (EASA). “Their audits show the CAA is consistently performing to a very high standard, in compliance with our regulatory duties, and often provides best practice guidance for Europe and other parts of the world – helping to protect UK citizens wherever they are travelling. ... [Read full article on Guardian ]
Friday 23rd of June 2017 02:40:28 PM
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....Those who say a different Europe is needed are right in their analysis. The problem they have is in explaining how this different Europe comes about, particularly given that the direction of travel for decades has been entirely in the opposite direction, towards a destination where budgets have to balanced, where countries have to deflate their way back to growth, where the nation state must bend the knee to market forces and competition and where neoliberal ideas hold sway. ... [Read full article on Guardian ]
Sunday 25th of June 2017 01:05:57 PM
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....“The collective sigh of relief will be audible. The benefit to our economy will be huge, in established sectors like manufacturing, the car industry, financial services, and pharmaceuticals; in emerging areas like biotech, and fintech; in the housing market; in the services sector; in the travel industry; in companies, large and small, right up and down our country, employing, between them, millions of people. ... [Read full article on Guardian ]
Tuesday 20th of June 2017 08:41:04 AM
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.... Set up a free account now. Make sure you’re covered – save time and money with great value annual multi-trip cover from Guardian travel insurance, provided by Voyager. ... [Read full article on Guardian ]
Thursday 22nd of June 2017 02:00:21 PM
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.... Last year the UK’s aviation regulator, the Civil Aviation Authority, launched an ombudsman-style service with powers to make legally binding rulings on complaints. Its research had found that nearly six in 10 travellers were dissatisfied with the redress they received after complaining to their airline or holiday company. ... [Read full article on Guardian ]
Sunday 25th of June 2017 05:59:21 AM
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Thursday 22nd of June 2017 09:33:08 AM
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....My partner began a degree in PE and education but never completed it, partly because the course wasn’t right for him. After travelling abroad and doing a series of seemingly random jobs, he is back in the UK and working in an engineering job, which pays minimum wage, is physically demanding and dangerous at times. ... [Read full article on Guardian ]
Monday 19th of June 2017 06:00:28 AM
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....My partner began a degree in PE and education but never completed it, partly because the course wasn’t right for him. After travelling abroad and doing a series of seemingly random jobs, he is back in the UK and working in an engineering job, which pays minimum wage, is very physically demanding and dangerous at times. ... [Read full article on Guardian ]
Saturday 24th of June 2017 05:59:00 AM
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. A family of six who lost their holiday to Portugal after the British Airways meltdown are still out of pocket, because neither the airline nor their travel insurer will pay out for the villa they were forced to abandon. ... [Read full article on Guardian ]
Saturday 24th of June 2017 06:00:00 AM
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Latest Finance News related to Travel

With politics turned on its head, Labour sticks to Brexit ambiguity image
Source : Guardian [Read Article] Sunday 25th of June 2017 01:05:57 PM
....Those who say a different Europe is needed are right in their analysis. The problem they have is in explaining how this different Europe comes about, particularly given that the direction of travel for decades has been entirely in the opposite direction, towards a destination where budgets have to balanced, where countries have to deflate their way back to growth, where the nation state must bend the knee to market forces and competition and where neoliberal ideas hold sway. ...
BA debacle sees couple spend wedding night on an airport bench image
Source : Guardian [Read Article] Sunday 25th of June 2017 05:59:21 AM
.... Last year the UK’s aviation regulator, the Civil Aviation Authority, launched an ombudsman-style service with powers to make legally binding rulings on complaints. Its research had found that nearly six in 10 travellers were dissatisfied with the redress they received after complaining to their airline or holiday company. ...
BA ruined our break – but it still won’t pay out! image
Source : Guardian [Read Article] Saturday 24th of June 2017 06:00:00 AM
. A family of six who lost their holiday to Portugal after the British Airways meltdown are still out of pocket, because neither the airline nor their travel insurer will pay out for the villa they were forced to abandon. ...
‘Think about becoming a personal trainer’ – our work expert responds image
....My partner began a degree in PE and education but never completed it, partly because the course wasn’t right for him. After travelling abroad and doing a series of seemingly random jobs, he is back in the UK and working in an engineering job, which pays minimum wage, is very physically demanding and dangerous at times. ...
Risk of air accidents up after CAA cost-cutting, leaked report warns image
Source : Guardian [Read Article] Friday 23rd of June 2017 02:40:28 PM
....“We are subject to rigorous independent safety audits by the International Civil Aviation Organisation (ICAO) and the European Aviation Safety Agency (EASA). “Their audits show the CAA is consistently performing to a very high standard, in compliance with our regulatory duties, and often provides best practice guidance for Europe and other parts of the world – helping to protect UK citizens wherever they are travelling. ...
Make your property dream come true, plus fraud hotspots revealed image
Source : Guardian [Read Article] Thursday 22nd of June 2017 02:00:21 PM
.... Set up a free account now. Make sure you’re covered – save time and money with great value annual multi-trip cover from Guardian travel insurance, provided by Voyager. ...
Low wages are 'return to pre-industrial Britain', says Bank of England economist image
....Trade union membership has declined from 38% of employees in 1990 to 23% in 2016, and Haldane noted that the downward trend was likely to continue. “The fact that unionisation rates have been falling within each age cohort over time, and are lowest among the young, suggests the downward trend in rates of unionisation may still have some distance to travel. ...
Uber CEO Travis Kalanick resigns following months of chaos image
Source : Guardian [Read Article] Wednesday 21st of June 2017 06:19:56 AM
.... Kalanick apologised for his behaviour in a statement that conceded he needed “leadership help”, and he announced his intention to hire a chief operating officer to assist him in the management of the company. The brand’s reputation was also tarred at the start of the year by its association with US president Donald Trump, due to Kalanick’s position on a Trump economic advisory council and the company’s non-participation in a New York City taxi strike in protest of the first iteration of Trump’s travel ban. ...
Carmakers call for interim Brexit deal or risk falling off 'cliff edge' image
....The UK and EU automotive sectors are highly integrated, and Hawes warned that a bespoke deal – which would need to cover rules on tariff and non-tariff barriers, and regulatory and labour issues – could not be completed within five years. Almost 60% of the cars made in the UK are sold in Europe, and many components travel back and forth across the Channel to various plants during the manufacturing process. ...
Philip Hammond says Brexit deal must put jobs and prosperity first image
Source : Guardian [Read Article] Tuesday 20th of June 2017 08:41:04 AM
....“The collective sigh of relief will be audible. The benefit to our economy will be huge, in established sectors like manufacturing, the car industry, financial services, and pharmaceuticals; in emerging areas like biotech, and fintech; in the housing market; in the services sector; in the travel industry; in companies, large and small, right up and down our country, employing, between them, millions of people. ...
My partner wants a job in sport and education – how should he approach it? image
....My partner began a degree in PE and education but never completed it, partly because the course wasn’t right for him. After travelling abroad and doing a series of seemingly random jobs, he is back in the UK and working in an engineering job, which pays minimum wage, is physically demanding and dangerous at times. ...
Is Booking.com breaking its ‘free cancellation’ pledge? image
Source : Guardian [Read Article] Sunday 18th of June 2017 06:00:04 AM
....com. We chose one with free cancellation as we were not completely sure that work commitments would allow us to travel. ...
Buying my own place was an impossible dream – here’s how it came true image
.... But something screamed that I had to jump at this. Rather than spend my savings on travel, I needed to think of my long-term future. ...
BA cabin crew call two-week strike in July over pay dispute image
Source : Guardian [Read Article] Friday 16th of June 2017 01:51:16 PM
....Up to 2,000 members of BA’s mixed fleet, which employs mainly younger, recent recruits on inferior terms and conditions to most crew, will take renewed action after a pay deal foundered over reprisals for staff who went on strike. Members of the Unite union rejected a deal that included bonuses and travel perks being withheld from crew who had taken action earlier in the year. ...
UK attracts record overseas tourists after pound's Brexit slide image
Source : Guardian [Read Article] Friday 16th of June 2017 11:47:05 AM
....5bn. The falling pound has sent holiday costs soaring for British travellers, with bureaux de change at Gatwick airport giving holidaymakers just €0. ...
Apps are the reason Britons spend too much money after shops shut image
Source : Daily Express [Read Article] Thursday 15th of June 2017 12:01:00 AM
.... . Men are more likely to shell out via apps on gambling, travel, socialising, entertainment and music, while women are more likely to use apps for food and general shopping. ...
Embattled Uber CEO Travis Kalanick takes indefinite leave of absence image
Source : Guardian [Read Article] Tuesday 13th of June 2017 06:36:50 PM
....The company started the year paying a $20m settlement to the Federal Trade Commission to settle charges that it misled drivers over their potential earnings, and things have only gone downhill from there. The brand was tarred with the Trump brush at the end of January, thanks to Kalanick’s position on a Trump economic advisory council and the company’s non-participation in a New York City taxi strike in protest of the first iteration of Trump’s travel ban. ...
EasyJet offers private jet experience at Luton – without the private jet image
. EasyJet passengers can now travel like billionaires – at least to as far as the steps of the plane – following the launch of a new venture to allow the airline’s customers to use the private jet terminal and facilities at Luton airport. ...
Britons feel the squeeze as inflation rises to four-year high of 2.9% image
Source : Guardian [Read Article] Tuesday 13th of June 2017 08:37:27 AM
.... But in the latest official figures, there was evidence that sterling was a key factor. Statisticians highlighted the rising prices of package holidays, reflecting the growing cost of travelling abroad for Britons because of the weaker pound. ...
UK could get farm aid for two years after Brexit under EU budget plan image
Source : Guardian [Read Article] Tuesday 13th of June 2017 07:40:04 AM
.... The prime minister has said the UK will stop “making vast annual contributions to the European Union budget”, although the Tory manifesto hinted it would be “reasonable” to make a contribution to participate in some EU programmes. The plan could refocus attention on the Brexit campaigners such as Boris Johnson, now foreign secretary, and Michael Gove, newly appointed as environment secretary, who travelled on a Vote Leave battlebus emblazoned with a promise of a £350m-a-week bonanza for the NHS, based on incorrect figures on the UK’s contribution to EU coffers. ...
Visitor numbers fall at UK attractions after terrorist attacks image
Source : Guardian [Read Article] Tuesday 13th of June 2017 07:24:26 AM
....”. Laura Braun, a teacher from Cologne, Germany, who was travelling with 53 young people, said only one child had dropped out of the trip. ...
Celebrity rich list 2017: Taylor Swift falls to 49th place as Diddy takes top spot image
.... The pop star has fallen from No 1 to 49th place on Forbes’ annual global celebrity rich list for 2017 after her earnings dropped $126m in a year. Swift led the top 100 list in 2016 with takings of $170m thanks to her successful world tour, which raked in a quarter of a billion dollars and saw her travel the world from May through December in 2015. ...
Hard going with easyJet over compensation claim image
Source : Guardian [Read Article] Monday 12th of June 2017 06:00:18 AM
.... It is now nearly 12 months since the flight was cancelled and we still have not got this sorted! KM, Aldershot. Last week barrister and frequent traveller Richard Colbey praised the CEDR scheme in these pages, stating that he thought it was working well for consumers. ...
German authorities free Britons detained after easyJet flight diverted image
....Nine people received medical treatment after all 151 passengers were evacuated from the Airbus 319 aircraft using emergency slides. It was not immediately clear when the men, who were returning to London after a business trip, would travel on to London. ...
Naomi Klein: ‘Trump is an idiot, but don’t underestimate how good he is at that’ image
....”. She wrote the book very fast, much faster than is her usual habit, because she feared that the further into a Trump administration America travels, the less scope there might be for resistance, for building an alternative. ...
Five-minute guide to following your football team image
Source : Daily Express [Read Article] Sunday 11th of June 2017 12:01:00 AM
.... . Passionate fans think nothing of spending thousands of pounds a year on tickets, travel, club shirts, match programmes, and the odd pie and a pint, but some may be on to a loser. ...
Double whammy for British tourists as pound plunges and prices rise abroad image
. British tourists travelling to the continent this summer will lose hundreds of euros in exchange rates compared with two years ago, as ongoing political turmoil continues to hit sterling. ...
British Airways cabin crew suspend four-day strike image
Source : BBC [Read Article] Saturday 10th of June 2017 11:40:18 AM
....Unite said the cabin staff, who work on both short and long-haul routes as part of the airline's "mixed fleet" agreement, are paid less than other BA crew. "Mixed-fleet" cabin crew have staged 26 days of strikes so far, and Unite says that as a result, 1,400 of its members have had their travel benefits taken away. ...
Willie Walsh: 'I think some of the criticism of BA has been unfair' image
....It has been a busy couple of weeks for Walsh, since the bank holiday weekend meltdown of BA’s computer systems – evidently the result of a slip by a technician – that left planes grounded and tens of thousands of passengers’ holiday plans in tatters. The debacle’s enduring image was of crowds of would-be travellers stuck in Heathrow’s Terminal 5, with airline staff clueless what to advise – later compounded by the widespread loss of luggage and mealy-mouthed discussions of compensation. ...
Election 2017: What now for your finances? image
Source : BBC [Read Article] Friday 9th of June 2017 09:06:04 AM
....The performance of the pound will be closely watched in the coming days, not least by those planning a holiday this summer. Sterling fell sharply against the dollar and the euro following the UK's vote to leave the EU - making the cost of a typical holiday including travel and currency about 12% more expensive since the Brexit vote, according to one estimate. ...
Election 2017 pound latest: Should you buy euros and dollars after hung parliament? image
....". Another option is to buy travel money at today's prices with firms that offer guaranteed buyback deals. ...
UK rents fall for first time since 2009, plus peer-to-peer lending left me in the red image
....Scottish Power in the dark about my mother’s electricity supply. Get great value annual multi-trip or single trip holiday cover with Guardian travel insurance, provided by Voyager. ...
How low does Uber have to go before we stop using it? image
Source : Guardian [Read Article] Thursday 8th of June 2017 01:27:04 PM
....Throughout all of this, the #DeleteUber hashtag has bubbled along. It first took off in February, when Uber was accused of squashing a protest against the US travel ban by turning off surge pricing around New York’s JFK airport, and it has resurfaced every time another scandal hits. ...
I was badly let down by Bank of Scotland’s bereavement service image
Source : Guardian [Read Article] Thursday 8th of June 2017 06:00:19 AM
....My partner died in January and I went into a local Bank of Scotland branch with all relevant documents to close his accounts and transfer our joint Ultimate Reward current account into my sole name. This account includes benefits such as travel insurance and AA cover. ...
US oil firm Halliburton branded ‘obscene’ over unpaid UK internships image
....”. The company declined to say how many unpaid internships it was offering, or whether successful applicants would receive expenses for travel or food. ...
How to make your holiday cash go further this summer image
Source : Daily Express [Read Article] Wednesday 7th of June 2017 07:05:00 AM
....If you have not booked your trip yet there are still plenty of exciting deals out there, but do not delay. You could shop around for the best deal by visiting your high-street travel agent or checking prices on comparison sites such as Kayak. ...
Qantas executive says Qataris won't be allowed on flights via Dubai after UAE ban image
....The transit restrictions follow from the cutting of all transport links with Qatar as part of the coordinated action. The rift has affected global oil prices, hit travel plans and sown confusion among businesses. ...
Philippines partially lifts Qatar workers ban image
Source : BBC [Read Article] Wednesday 7th of June 2017 01:30:04 AM
....Qatar is being isolated by its neighbours who accuse it of supporting Islamist militants and Iran. OFWs on contracts, wishing to return to Qatar or new workers with an overseas employment certificate can travel. ...
Burberry's Bailey to get £10.5m in shares when he checks out as CEO image
Source : Guardian [Read Article] Tuesday 6th of June 2017 05:35:18 PM
....Gobbetti, who takes over as chief executive on 5 July, has a £1. 1m salary and a £80,000 allowance for clothing, a car and travel. ...
China's HNA: The biggest company you've never heard of image
Source : BBC [Read Article] Tuesday 6th of June 2017 02:52:26 PM
....The company's strategy involves buying businesses all along the supply chain. That means when you travel, for example, your luggage might be handled by one of its firms, you could eat aeroplane food from its catering group Gate Gourmet, or stay in one of its hotels. ...
Qatar row: Saudi revokes Qatar Airways' licence image
Source : BBC [Read Article] Tuesday 6th of June 2017 10:24:05 AM
....Six countries - Bahrain, Saudi Arabia, the UAE, Yemen, Libya's eastern-based government and the Maldives - cut diplomatic ties with Qatar on Monday. Bahrain, Saudi Arabia and the UAE have given Qatari nationals two weeks to leave and banned their own citizens from travelling to Qatar. ...
Why are human travel agents still so much better than websites? image
Source : Guardian [Read Article] Tuesday 6th of June 2017 09:37:43 AM
. It’s been more than 20 years since Expedia was founded as a division of Microsoft, kicking off the online travel market. ...
Qatar row: What does it mean for travellers? image
Source : BBC [Read Article] Tuesday 6th of June 2017 08:09:08 AM
....Qatar Airways has suspended all flights to those four countries until further notice. Passengers with confirmed bookings with a travel date between 5 June and 6 July 2017, can get a full refund on any unused ticket. ...
A trip to Paris went off the rails when I needed a metro refund image
Source : Guardian [Read Article] Tuesday 6th of June 2017 06:00:15 AM
....“We have been in touch on a number of occasions to find a suitable means, in accordance with our reimbursement policy, to reimburse her for her journey between Paris and Charles de Gaulle, at a cost of €30. LR was offered reimbursement through either travel vouchers or bank transfer. ...
Qatar row: Calls for diplomatic talks to end Gulf crisis image
Source : BBC [Read Article] Tuesday 6th of June 2017 04:03:56 AM
....Kuwait - one of the Gulf countries not involved in the dispute - has offered to mediate talks, and Qatar said it was receptive to dialogue. In an interview with Qatar's al-Jazeera network, the Qatari foreign minister said Kuwait's emir would travel to Saudi Arabia on Tuesday for talks. ...
Donald Trump unveils plan to privatize 'antiquated' air traffic control system image
....Trump plans a series of events this coming week to highlight his $1tn effort to modernise roads, bridges, airports and railways. He will travel to Ohio to discuss inland waterways and meet with mayors, governors and transportation officials. ...
Trump to privatise air traffic control image
Source : BBC [Read Article] Monday 5th of June 2017 06:42:18 PM
....But officials say that with Republicans in control of Congress and the White House, it is time to try again. "We're proposing to take American air travel into the future, finally," Mr Trump said. ...
British Airways says IT chaos was caused by human error image
Source : BBC [Read Article] Monday 5th of June 2017 05:58:37 PM
. The boss of British Airways' parent company says that human error caused an IT meltdown that led to travel chaos for 75,000 passengers. ...
Qatar row: Economic impact threatens food, flights and football image
....A lengthy closure of the airspace and land borders would "wreak havoc on the timeline and delivery" of the World Cup, says Kristian Ulrichsen, a Gulf expert at the US-based Baker Institute. The move to end ties bans citizens from Saudi, Egypt, Bahrain, the United Arab Emirates, Libya and Yemen from travelling to Qatar, living there or passing through it, according to the Saudi government. ...
Suffered BA’s weekend from hell? Find out what compensation is on offer image
....“In those circumstances consumers have found that they have had to battle with US airlines and, in some cases, have spent many months seeking compensation for delays or, indeed, cancellations; it appears, also, that it is difficult for the US regulator to secure a resolution. Often consumers are left with little choice but to seek recompense through their credit card supplier or travel insurer,” he adds. ...
Canada calling: tech industry lures workers north in wake of Trump image
Source : Guardian [Read Article] Sunday 4th of June 2017 10:00:21 AM
....“Canada’s looking pretty good right now,” said Michael Tippett, a Vancouver-based co-founder of True North, a startup launched in January to help tech companies interested in creating subsidiaries north of the border. Trump’s first few months in power saw two attempts to impose a travel ban on several Muslim-majority countries as well as an executive order targeting the use of H-1B visas, often used by the tech industry to bring foreign workers to the US. ...
For BA, a £100m compensation bill could be just the start image
Source : Guardian [Read Article] Saturday 3rd of June 2017 02:59:09 PM
.... For a brief but critical moment, the electricity to the servers was cut: and when it was restored, the inter-related systems guiding BA’s global network were thrown into meltdown. At Heathrow Terminal 5, staff were geared up for one of the busiest days of the year: the start of bank holiday weekend and summer half-term, with many families among the ranks of travellers. ...
Berkeley duo's plan to solve traffic jams: hyper-fast lanes for self-driving cars image
.... After entering an acceleration lane, Hyperlane’s central computer takes over the car’s functions and finds a slot for it in the already fast-moving traffic in the dedicated lanes. Barrs and Chen said vehicles would travel at speeds up to 120mph, and that the centralized computer control – which would be in constant communication with each vehicle using emerging 5G technology – would allow for a more tightly-packed traffic pattern. ...
BA delays: Automatic compensation urged by consumer group image
Source : BBC [Read Article] Friday 2nd of June 2017 11:41:04 PM
....BA said that it had "no desire to be obstructive" and would fully honour its compensation obligations. The problems, which continued throughout last weekend, disrupted the travel plans of tens of thousands of passengers around the world. ...
Jeff Bezos: the 'obsessive' Amazon founder and world's next richest man image
....In an interview in 2014, after Stone’s book was published, Jorgensen said he was desperate to see his biological son, but Bezos had not been in contact. Bezos has used the fortune built from Amazon to buy the Washington Post and invest in space travel through Blue Origin, a company he founded in 2000. ...
Walmart asking staff to deliver online orders on their way home image
Source : Guardian [Read Article] Friday 2nd of June 2017 06:36:59 PM
....Amazon has also been testing drones for deliveries in the UK. In the US, Walmart has been struggling to keep up with Amazon’s fast deliveries, which have tempted some shoppers to switch from travelling to the supermarket to having their goods delivered via Amazon Prime, which offers next-day delivery in more than 5,000 US cities. ...
British Airways cabin crew vote for more strike action image
Source : BBC [Read Article] Friday 2nd of June 2017 06:17:45 PM
....Members who are on the airline's mixed-fleet agreements, represented by the Unite union, have staged 26 strike days over the course of the disagreement. The Unite union said the new strikes had come about because the airline had treated staff who had participated in earlier strike action unfairly, by not reinstating their travel concessions which offers them discounted travel on the airline. ...
General Election 2017: Should YOU buy holiday money before the vote? image
Source : Daily Express [Read Article] Friday 2nd of June 2017 02:06:00 PM
....Families heading overseas this summer and worried about sharp drops to the pound could buy some of their holiday currency ahead of the election. Another option is to buy travel money at today's prices with firms that offer guaranteed buyback deals. ...
BA chaos: why I’m flying the flag for the new arbitration scheme image
Source : Guardian [Read Article] Friday 2nd of June 2017 11:14:07 AM
....Several banks told Money they would consider claims on a case-by-case basis. In the past, travellers have held the credit card firm liable for flights they have had to buy after a carrier they originally booked with ceased trading. ...
BA delays: Airline changes advice over claims for expenses image
Source : BBC [Read Article] Friday 2nd of June 2017 10:02:41 AM
. British Airways has changed its advice to customers who claim expenses for the weekend's travel chaos after a row with insurers. ...
British Airways cabin crew to hold four-day strike over pay dispute image
....Unite members of the mixed fleet, set up in 2011 on inferior pay and conditions, will walk out from 16 June in a dispute over “poverty pay” at the airline. A proposed deal was reached in May, but one which included sanctions against crew who had been on strike and deprived low-paid staff of travel perks. ...
ViaSat-2: Satellite goliath goes into orbit image
Source : BBC [Read Article] Friday 2nd of June 2017 01:12:24 AM
.... . ViaSat-2's "footprint" touches the western coast of Europe, but aeroplanes travelling further east will be handed seamlessly to a better-positioned Eutelsat spacecraft, which should enable passengers to stay connected all the way across to Turkey if needs be. ...
Willie Walsh praises British Airways bosses after IT meltdown image
Source : Guardian [Read Article] Thursday 1st of June 2017 04:25:02 PM
....”. However, customers have been further angered by BA’s online claim forms, which instructs them to first seek compensation via their travel insurance – leaving many liable to pay an excess. ...
Sandbanks is priciest seaside town in UK, plus the worst mobile providers image
....Reading says ‘no’ to council tax discount on a house we can’t live in. Get great value annual multi-trip or single trip holiday cover with Guardian travel insurance, provided by Voyager. ...
Power surge? image
Source : BBC [Read Article] Thursday 1st of June 2017 11:43:36 AM
....It is one of the worst IT meltdowns to hit British Airways in recent memory - thousands of passengers had flights disrupted or cancelled at the weekend and there were chaotic scenes at London's Heathrow and Gatwick airports. Some travellers are still waiting to be reunited with their luggage, five days later. ...
Walsh backs BA boss after computer chaos image
Source : BBC [Read Article] Thursday 1st of June 2017 11:25:25 AM
...."Clearly we will do everything we can to make up [for] the disruption they suffered," Mr Walsh said. Saturday's IT meltdown grounded hundreds of flights and disrupted the travel plans of tens of thousands of passengers around the world. ...
British Airways IT failure caused by 'uncontrolled return of power' image
Source : Guardian [Read Article] Wednesday 31st of May 2017 05:35:50 PM
....BA’s parent company, IAG, saw shares initially fall by about 4% in the first day of trading in London after the outage occurred. On Saturday night, travellers spent the night sleeping on yoga mats spread on terminal floors after BA cancelled all flights leaving Heathrow and Gatwick. ...
Feeding the kitty image
Source : BBC [Read Article] Wednesday 31st of May 2017 12:01:02 AM
.... It is estimated that the Lions turn over about $50m (£39m) in each four-year cycle between tours. Meanwhile, some 35,000 fans are expected to make the journey from around the world, with close to half buying packages from the in-house travel operator, Lions Rugby Travel. ...
Passengers still without bags after British Airways IT meltdown image
Source : Guardian [Read Article] Tuesday 30th of May 2017 07:34:08 PM
....British Airways is still struggling to return baggage to passengers as it attempts to salvage its battered reputation and investigate the cause of a computer system outage that left 75,000 people stranded at the weekend. Cancelled holidays and chaotic scenes at Heathrow and Gatwick airports over the bank holiday weekend have been followed by reports of passengers’ baggage being forwarded to destinations abroad while its owners were unable to travel. ...
British Airways should come clean about computer chaos image
Source : Guardian [Read Article] Tuesday 30th of May 2017 05:52:44 PM
....The ambiguity around the weekend’s IT meltdown extends to compensation. In his video message, Cruz told travellers they would be offered full refunds. ...
British Airways IT failure: experts doubt 'power surge' claim image
Source : Guardian [Read Article] Tuesday 30th of May 2017 05:14:01 PM
.... In December, for instance, it was revealed that passenger booking systems used by multiple airlines were easy prey for hackers. Wilman said the sort of outdated infrastructure that could lead to a data centre being brought down by a power surge was unlikely to be limited to the travel industry. ...
Get to know flight claim ground rules for delayed flights image
Source : Daily Express [Read Article] Tuesday 30th of May 2017 04:47:00 PM
. Stricken airline BA faces a record £150million bill for compensation, but disgruntled travellers must be persistent. ...
Emergency landing: how airlines can recover from a PR disaster image
Source : Guardian [Read Article] Tuesday 30th of May 2017 03:30:05 PM
.... He says he is “profusely sorry” for the disruption and attempts to reassure customers that it couldn’t happen again. Charles, who now runs the PC Agency, a London travel consultancy, thinks BA’s brand is strong enough to survive, “but it is being eroded”, he adds. ...
BA’s failures fly in the face of ‘customer as king’. This is the new normal | Peter Fleming image
.... The commuter remains voiceless as their morning train is cancelled one more time – its owners often reside in another country. And as we have seen over recent days, air travellers can end up trapped for days on end in that grey dump otherwise known as Gatwick Airport. ...
British Airways owner loses £170m in value after IT meltdown image
Source : Guardian [Read Article] Tuesday 30th of May 2017 09:01:05 AM
....The market value of the British Airways owner, IAG, has fallen by £170m after computer system outages grounded hundreds of flights over the weekend. IAG shares fell more than 4% to 588p in early trading in London on Tuesday after the flight cancellations left 75,000 passengers stranded over the bank holiday weekend and disrupted travel plans for many more. ...
BA to take 'some days' to clear baggage backlog image
Source : BBC [Read Article] Monday 29th of May 2017 11:17:43 PM
...."It is up to them to sort their IT out," she told an election campaign event. Pippa Howe-Velazquez from Andover was travelling with her elderly mother, 69, on Saturday from Heathrow to Majorca, but their trip was cancelled. ...
BA computer meltdown: 'Heathrow was the angriest place I’ve ever been’ image
....Rose Drury, a childcare assistant from Leeds, said she had been attempting to contact the airline about reclaiming her luggage since Saturday. Drury and her sister Olivia had been scheduled to travel from Heathrow to New York on Saturday afternoon, but after they had checked in their bags and cleared security, they waited at the gate for three hours before being told their flight was cancelled. ...

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