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Latest Finance News related to Tour Operator

From airline cancellations to that ropey hotel, what to do about botched holidays image
.... Don’t over claim, however: a reasonable claim is much more likely to be paid out quickly. If the tour operator fails to respond satisfactorily within 28 days, and is a member of Abta, you could use its mediation service. ...
Tougher laws to protect 10 million Britons who book holidays online image
Source : Guardian [Read Article] Monday 14th of August 2017 05:30:34 AM
....The protection for holidaymakers offered by the government-backed Air Travel Organiser’s Licence (Atol) sometimes fails to cover people buying flights and hotels separately. Last summer, the collapse of budget tour operator LowCostHolidays left 110,000 holidaymakers out of pocket and highlighted how travellers were left vulnerable by booking through websites that appeared to be in the UK but were in fact based overseas so not under the Atol umbrella. ...
Air passengers face delays due to strikes and tighter border controls image
Source : Guardian [Read Article] Friday 4th of August 2017 05:28:21 PM
....”. However, airlines and tour operators suggested the problems were not widespread, and delays were not always due to immigration issues. ...
Passengers facing delays and long queues at some European airports image
Source : Guardian [Read Article] Tuesday 1st of August 2017 08:32:11 AM
....”. However, airlines and tour operators suggested the problems were not widespread, and delays were not always due to immigration issues. ...
Why Brits got the bug for holiday sickness scams image
Source : Guardian [Read Article] Monday 31st of July 2017 05:19:53 PM
.... By contrast, the sums from German and French tourists are negligible. One big tour operator points to statistics from July and August of last year: “There were 750,000 travelling British customers, 800,000 Germans and 375,000 Scandinavians. ...
Turkey is popular again with British tourists, says Thomas Cook image
Source : Guardian [Read Article] Thursday 27th of July 2017 03:04:18 PM
....Turkey is back on the tourist map for UK visitors despite growing tensions between its government and Germany. The tour operator Thomas Cook said it was seeing a pick-up in demand for Turkish holidays because they were good value for money. ...
ATOL and ABTA: Financial protection for your summer holiday image
Source : Daily Express [Read Article] Sunday 23rd of July 2017 02:44:00 PM
.... . Cox says ATOL protection covers flights, accommodation, cruise and car hire costs: "If your travel agent or tour operator collapses, ATOL will make sure you finish your holiday and fly home as planned. ...
'Tourism is our lifejacket': debt-stricken Greece gets record number of visitors image
.... For every extra 30 holidaymakers a job is created, say officials. They have been at pains to make the point as striking municipal waste workers not only unnerved tour operators this week but highlighted how important tourism is for the economy. ...
BA ruined our break – but it still won’t pay out! image
Source : Guardian [Read Article] Saturday 24th of June 2017 06:00:00 AM
.... She had taken out a British Airways American Express card before making the booking so she could collect Avios points to put towards future BA flights. Like millions of people, they booked with the resort directly and arranged their own flights, but now Sam wonders whether they left themselves “exposed” by not booking a standard package through a tour operator. ...
Suffered BA’s weekend from hell? Find out what compensation is on offer image
.... “All flights from the EU or into the EU on an EU airline are covered by the legislation regardless of whether it forms part of a package or not. Make a claim directly to the airline responsible, rather than the tour operator or travel agent they booked with,” says Matt Buffey of the CAA. ...
Fresh warning to holidaymakers about bogus food complaints image
Source : Guardian [Read Article] Friday 12th of May 2017 03:48:18 PM
....An Abta spokeswoman said claims management companies were using aggressive tactics to persuade travellers to make fake demands for payouts and were “coaching people on what to say”. Gillian Edwards warned that hotels were considering not working with British tour operators because they were not having this problem with other nationalities. ...
'Eat to extinction image
Source : BBC [Read Article] Friday 5th of May 2017 11:10:19 AM
.... Chinese travel agencies are also pitching a "special gourmet tour" to Denmark. "Let's help the Danes eliminate these oysters invaders!" wrote one Beijing tour operator, which is also offering a certificate after completing the trip. ...
UK holidaymakers must keep EU rights after Brexit, says Abta image
Source : Guardian [Read Article] Tuesday 4th of April 2017 06:01:44 AM
....In a new report, Making a Success of Brexit for Travel and Tourism, Abta sets out priorities for the negotiations that have implications for UK holidaymakers and the travel industry. Abta has about 1,200 members – including airlines, tour operators and travel agents – with a combined UK turnover of £32bn. ...
Wildlife travel agent drops zoo trips image
Source : BBC [Read Article] Monday 3rd of April 2017 11:58:11 AM
...."A global shift in public consciousness, a movement, may see - if not an end - a massive reduction in the exploitation of wild animals in their millions in thousands of zoos worldwide," he added. Mr Francis said none of the tour operators whose holidays had been dropped had objected to his decision. ...
Executive pay: all eyes on boardroom as AGM season looms  | Chris Cummings image
....So far we have seen the tobacco giant Imperial Brands being forced to withdraw its remuneration policy vote at its AGM due to lack of shareholder support. The tour operator Thomas Cook agreed to restrict its pay structure following a large protest vote from shareholders. ...
Abta website: Holidaymakers hit by cyber attack image
Source : BBC [Read Article] Thursday 16th of March 2017 11:39:43 AM
....Mr Tanzer said the organisation was not aware of any of the information being shared beyond the infiltrator. ABTA is the UK's largest travel association, representing travel agents and tour operators who sell £32bn of holidays and other travel arrangements each year, according to its website. ...
Automated holidays: how AI is affecting the travel industry image
Source : Guardian [Read Article] Friday 17th of February 2017 06:00:02 AM
....But not everyone is predicting the demise of travel agents. A spokesperson for ABTA, which represents UK travel agents and tour operators, says almost a fifth of Brits still booked a holiday in a travel store last year and that although artificial intelligence can help with targeted marketing, “it can be hard to beat the human touch”. ...
TRUMP TRAVEL BAN: Insurer pledges to pay for customers hit  image
Source : Daily Express [Read Article] Monday 30th of January 2017 12:32:00 PM
....It's not clear if other insurers will also extend cover for customers hit by the ban. A spokesperson for the Association of British Insurers said: “UK travellers disrupted by the changes to rules on entry to the US should first speak to their airline or tour operator to help them out with replacement flights or changes to their destination. ...
Thomas Cook to fly almost 1,000 Britons out of the Gambia image
Source : Guardian [Read Article] Wednesday 18th of January 2017 12:06:02 AM
....The FCO have advised tourists: “The potential for military intervention and civil disturbance is high and could result in Banjul International Airport being closed at short notice. “You should follow events closely, take extra care, keep in regular contact with your tour operator and airline and continue to monitor travel advice and social media updates in case tensions rise as the current political deadlock continues. ...
Skiing: shop around to hit the slopes but not your wallet image
Source : Guardian [Read Article] Sunday 15th of January 2017 06:59:09 AM
....■ Consider a mid-week break. Specialist tour operators such as Ski Weekends sell such deals which are cheaper than weekend trips and often include more actual ski time. ...
All Leisure Holidays stops trading image
Source : BBC [Read Article] Wednesday 4th of January 2017 11:51:12 AM
.... . The other 200 workers at the Market Harborough site have kept their jobs after the other firms were sold to a subsidiary of Canadian tour operator G Adventures. ...
Ten ways to save money on your holiday flights image
Source : Guardian [Read Article] Saturday 31st of December 2016 07:00:21 AM
. Book early for the best deals, say travel agents; January and February are the busiest months for tour operators as families book for the summer. ...
Thomson to launch final TV ad before Tui rebrand image
Source : Guardian [Read Article] Wednesday 7th of December 2016 02:08:09 PM
.... Millions of brochures are being phased out over the next four years, with racks of paper replaced by digital screens in the group’s 600 UK travel agencies. The UK and Ireland arm of the Germany-based business – which includes the UK’s third largest airline, Thomson Airways – is Britain’s largest tour operator, with more than 10,000 employees serving more than 5. ...
Ryanair launches package holiday service image
Source : Guardian [Read Article] Thursday 1st of December 2016 07:06:20 PM
. Ryanair has moved into direct competition with tour operators by selling bonded package holidays alongside its flights. ...
Monarch airline agrees £165m investment from Greybull image
Source : BBC [Read Article] Wednesday 12th of October 2016 06:30:00 AM
.... . On top of those short-term trading challenges, Monarch remains caught between the big low-cost airlines EasyJet and Ryanair, and the in-house airlines owned by the big tour operators including Tui and Thomas Cook. ...
Scandal of the hajj pilgrims who are cheated by devious tour operators image
Source : Guardian [Read Article] Saturday 8th of October 2016 06:00:35 AM
.... There were about 60 people in our group, and everyone started complaining,” he says. He adds that the tour operator hired old, poor quality buses to transport them to other sights. ...
Disabled air travellers warned of long distances from check-in to gate image
Source : Guardian [Read Article] Tuesday 27th of September 2016 08:51:37 AM
....“For most, travelling through airports is a fairly straightforward process, but for those who may find walking longer distances harder to manage, larger airports can present a challenge,” said Nikki White, Abta’s director of destinations and sustainability. “We would encourage anyone who may need assistance to inform their tour operator or airline no later than 48 hours before they travel so that their journey through the airport will be as comfortable as possible, and they will be able to board their flight with plenty of time to spare. ...
The Crusader: Ensure you cover all your options image
Source : Daily Express [Read Article] Monday 19th of September 2016 02:50:00 PM
....The Berries also had to pull out of two other breaks with Newmarket Holidays and, although Patricia is recovering, other holidays seem unlikely. “Newmarket charged 10 per cent of what we paid which helped,” says Roger, who suggested tour operators make insurance for older travellers mandatory. ...
German tour operator: 'We need signals we are still welcome' image
Source : BBC [Read Article] Sunday 4th of September 2016 11:33:16 PM
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Mobility assistance at airports: Who is responsible for providing help for YOU? image
.... . Help must be booked in advance through a tour operator or with an airline. ...
Thomas Cook: '1.8m customers still want to go to Turkey' image
Source : BBC [Read Article] Thursday 25th of August 2016 08:46:09 AM
. It's been a tough year for tour operators trying to provide affordable holidays in Europe's traditional destinations following a growing number of security alerts. ...

Paris hotel occupancy rates halve as tourists abandon France in wake of terrorist attacks
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....Visitor numbers have dwindled further since the massacre of 85 people in Nice last month. In response, the government has launched a plan to promote France as a a safe destination among tour operators and travel journalists. ...

Sex ban recommended for British tourists in Florida after Zika outbreak
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Source : Telegraph [Read Article] Saturday 30th of July 2016 08:30:00 PM
....It can also trigger miscarriage. British tour operators Thomas Cook, Thompson & First Choice and Virgin Holidays announced yesterday that they would grant free holiday cancellations or amendments for pregnant tourists with trips booked up until December 31. ...

No boost in support for Scottish independence despite Brexit, new poll finds
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.... . Philip Guarino, Europe director at consultant China Luxury Advisors, told the paper: “There has been a significant jump in demand for travel to the UK reported by leading Chinese tour operators, with some I’ve heard about completely selling all availability. ...

Uffizi’s Vasari Corridor could no longer house famous portraits
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Source : Telegraph [Read Article] Tuesday 26th of July 2016 05:29:35 AM
....". There was an outcry from Florence tour operators when the corridor was closed recently but Mr Boeri said gallery officials recognised the corridor needs urgent work to improve climate control, lighting and security. ...
Your holiday is booked – then the firm goes bust. Have you lost your money? image
.... Issues around breach of contract showed the steepest rise, with 35% more problems reported, Citizens Advice said. Substandard accommodation, people being booked on to flights that didn’t exist and tour operators swapping people’s holidays without offering them a chance to cancel, were all common complaints. ...
Holiday travel advice: terror attacks, political coups and a travel company collapse image
....Bob Atkinson, travel expert at TravelSupermarket. com, says: “Airlines and tour operators are already back to normal, carrying people to and from Turkey as before, and on schedule too. ...
Travel firms reassure holidaymakers heading to Turkey image
Source : Guardian [Read Article] Monday 18th of July 2016 02:19:32 PM
....The FCO said the situation in Turkey appeared to be calming, but it added: “The security environment, however, remains potentially volatile. Following earlier disruption, flights to and from airports in Turkey are returning to normal, although some disruption remains and you should check with your airline or tour operator before travelling. ...
Shocked UK consumers ditch spending plans after Brexit vote image
Source : Guardian [Read Article] Thursday 30th of June 2016 11:03:26 AM
....”. Abta, which represents UK travel agents and tour operators, said it was “too soon to tell” what impact Brexit would have on the industry. ...
Back to the Costas: terror fear sees travel industry return to its roots image
. The string of terror attacks in Europe and further afield since last summer has sent reverberations through the travel industry, but Thomas Cook, arguably Britain’s best known tour operator, has felt the effects more than most. ...
Thomas Cook hires strategist for safer tourism foundation image
Source : Guardian [Read Article] Sunday 15th of May 2016 02:42:27 PM
....Thomas Cook has recruited Belinda Phipps, a strategist from the charity and public sectors, to establish the charity for safer tourism which it founded with Sharon Wood, whose children died on a Thomas Cook holiday in Corfu. The tour operator said in November it would provide £1m of initial funding for the Safer Tourism Foundation to make travel safer for holidaymakers. ...
Tui slips despite positive update and plan to sell specialist divisions image
Source : Guardian [Read Article] Wednesday 11th of May 2016 10:26:00 AM
.... The stock trades on a 2016 PE of 12 times. However, back-out Hotelbeds, cruises and hotels and the core tour operator trades on a mid-single digit. ...
City news: Thomas Cook, Sports Direct, RBS and Bellway image
Source : Daily Express [Read Article] Wednesday 23rd of March 2016 12:01:00 AM
. The tour operator reported a “marked shift in demand” with significantly lower bookings than last year to Turkey and increased demand for Spain, as well as Cuba and the US. ...
Airbnb: from homesharing cool to commercial giant image
Source : Guardian [Read Article] Friday 18th of March 2016 10:53:17 AM
.... Responsible travellers should care about not having a negative impact on the destinations they visit. We are used to considering this when it comes to rural travel, tour operators and resorts, but rarely question it when it comes to cities. ...
Brexit risks higher fares and fewer flights for UK tourists, warns Abta image
....Abta also fears that in the short term, the “prolonged uncertainty” could weaken the pound against other currencies, reducing spending power overseas. Abta has around 1,200 members – from airlines to tour operators to travel agents – with a combined UK turnover of £32bn. ...
Thomas Cook extends Sharm bookings ban image
Source : BBC [Read Article] Tuesday 8th of March 2016 03:24:46 PM
....The FCO advice is not to travel to Sharm el-Sheikh unless it is absolutely essential. That advice has implications not just for tour operators but for travel insurance too. ...
New air tax rules: Get money back now for under 16s on plane tickets image
Source : Daily Express [Read Article] Tuesday 1st of March 2016 01:03:00 PM
.... "This could lead to people being left in APD limbo as one in three parents claimed they would not apply for a refund. "Just to add further complexity, parents that booked package deals will have to go back to the tour operator to make a claim, not the airline. ...
Pregnant women face battle to cancel trips to Zika areas image
Source : Guardian [Read Article] Saturday 27th of February 2016 07:00:02 AM
....Finch later told us she’d had to pay £100 per person to change the flights: “I basically paid £1,000 for flights to Lanzarote!” She adds that the matter was “miraculously” sorted out in a very short period of time once Money got involved. Some airlines and tour operators, including BA, have been allowing pregnant women to change their trips to affected countries – of which mainland US is not (yet) one. ...
Air passenger duty changes imminent image
Source : BBC [Read Article] Thursday 25th of February 2016 12:04:13 PM
.... . "Just to add further complexity, parents that booked package deals will have to go back to the tour operator to make a claim, not the airline. ...
City news: Thomas Cook, Shire, Tate & Lyle and Johnston Press image
Source : Daily Express [Read Article] Friday 12th of February 2016 12:01:00 AM
. The FTSE 250 tour operator said an “uncertain geopolitical environment” was encouraging more people to pick a package holiday. ...
Thomas Cook resilient in face of terrorist attacks image
Source : Telegraph [Read Article] Thursday 11th of February 2016 12:50:13 PM
. Holidaymakers seeking safety in Spain, Cyprus and as far away as Cuba are helping the world’s oldest tour operator put in a resilient performance in the face of terrorist attacks in popular destinations such as Istanbul. ...
Turkey holiday bookings hit by migrant crisis, Tui says image
Source : Guardian [Read Article] Tuesday 9th of February 2016 12:15:42 PM
....The decline in Turkey bookings, coupled with continued weakness in north Africa due to terrorism in Egypt and Tunisia, did not stop Tui reporting improved results. Underlying losses in the first quarter, when tour operators traditionally operate in the red, narrowed slightly from €104. ...
Tui on course despite 40pc slump in Turkey bookings image
Source : Telegraph [Read Article] Tuesday 9th of February 2016 09:23:01 AM
....6pc to £10. 69 after the Anglo-German tour operator revealed it had experienced “a significant shift in demand away from Turkey”, with holidaymakers instead favouring safer destinations in mainland Spain, the Canary Islands and Greece. ...
Ryanair predicts price falls as profits double image
Source : Guardian [Read Article] Monday 1st of February 2016 09:37:45 AM
....The growth in profit came despite a 1% fall in average fares, as the airline reacted to a drop in demand after the terrorist events in Europe in November. The co-ordinated murder of 130 people in Paris on 13 November and the associated terrorist alert in Brussels caused bookings to fall for companies ranging from tour operator Thomas Cook to the train and coach operator Stagecoach. ...
Exposed: The cruise companies profiting from elderly customers' health problems image
.... A cruise should be a holiday of a lifetime, but for a number of Telegraph readers booking one has become a nightmare  Photo: AP. But how many of the hundreds of travel agents and tour operators in Britain actually operate such a policy? . ...
Brightsun Travel Ltd image
Source : Telegraph [Read Article] Thursday 21st of January 2016 11:53:47 AM
. Brightsun Travel Ltd is a travel agent and tour operator serving almost 300,000 passengers a year. ...
Spain and Portugal top the list as holidaymakers seek safety image
Source : Guardian [Read Article] Sunday 17th of January 2016 12:05:10 AM
....The result? Empty hotels, staff laid off and locals suffering from a near complete lack of income. The tour operators switched their flights, adding departures to Egypt, Turkey and Spain, and we all carried on holidaying. ...
Ex-Thomas Cook boss Harriet Green received £6.3m in 2015 despite only working two months image
.... . Ms Green was criticised for the way company, under her leadership, treated the parents of two children who died on one of the tour operator’s holidays. ...
Sports Direct shouldn't mark its own work – external scrutiny is vital image
Source : Guardian [Read Article] Friday 18th of December 2015 04:02:49 PM
.... A detailed 244-page report with 34 recommendations followed. Earlier this year, Thomas Cook commissioned Justin King, the former chief executive of Sainsbury’s, to review its health, safety, welfare and crisis management practices after an inquest into the deaths of two children on one of the tour operator’s holidays in Corfu. ...
Share hunter: Thomas Cook recovery gathers momentum image
Source : Daily Express [Read Article] Sunday 13th of December 2015 06:44:00 PM
....Apart from terrorism, other concerns persist, such as will the recuperating UK economy lead to more of a feel-good factor and, if so, will the consumer feel confident enough to book the foreign holiday which over recent years may have been too much of a strain on the family budget?. Having clearly come a long way in a relatively short time, the acid test will be whether Thomas Cook can continue its transformation from its previous near death experience to a resurgent tour operator – analysts believe so, with the market consensus coming in at a buy. ...
How holiday firms profit from cancellations image
Source : Telegraph [Read Article] Sunday 6th of December 2015 08:43:14 AM
....” . Former barrister John Cartwright came up with a plan to force Hayes & Jarvis, a tour operator, to play fair. ...
The Beijing bar where the beer gets cheaper as the smog gets worse image
Source : Guardian [Read Article] Wednesday 2nd of December 2015 10:09:40 AM
.... Tour companies are acting too. “No tour operator would admit it on record, but I’ve found that many that have focused on China are now selling more trips to south-east Asia to offset the downturn,” says Graff. ...
Crusader: Hikers' £890 uphill struggle after insurance claim image
Source : Daily Express [Read Article] Monday 30th of November 2015 12:23:00 PM
.... A few days later, in a lower altitude town, Clifford slowly recovered. On their return Debra sent Cigna medical receipts, the cancellation invoice from the tour operator for the part of the holiday the Browns had missed, and the bill for the hospital tests. ...
Chinese eye InterContinental after Starwood falls to Marriott image
Source : Telegraph [Read Article] Sunday 29th of November 2015 08:32:39 PM
.... . Earlier this year, the Chinese conglomerate Fosun agreed a tie-up with the FTSE 250 tour operator Thomas Cook. ...
Anglo American retreats after call to slash dividend image
Source : Telegraph [Read Article] Wednesday 25th of November 2015 07:50:50 PM
.... . Finally, after being hurt by increased international security concerns in the wake of the Paris attacks, tour operator Thomas Cook topped the mid-cap index after its full-year results surprised investors. ...
Travel industry in 'greatest turmoil in 30 years' after Paris attacks, says Thomas Cook boss image
....Related: Paris attacks – visual guide to a week that shook the French capital. Fankhauser, who has run the tour operator for the past year, said: “There is an unprecedented level of disruption in [more] of our markets. ...
Thomas Cook flies into profit despite terrorism fears image
Source : Telegraph [Read Article] Wednesday 25th of November 2015 08:03:02 AM
. Thomas Cook, the tour operator that almost collapsed four years ago, has posted a profit for the first time since 2010 and reassured investors that terrorism fears will not push its recovery off course. ...
The week ahead in business and finance  image
Source : Telegraph [Read Article] Sunday 22nd of November 2015 01:25:47 PM
.... The Russian plane crash at the end of October in Egypt, which resulted in the suspension of flights to the Red Sea resort of Sharm el-Sheikh, is expected to hurt Thomas Cook’s full-year results on Wednesday. While the tour operator kept its full-year growth expectations unchanged, analysts said the move to cancel holidays to the popular holiday resort following the airplane crash could result in a £15m underlying hit to profits. ...
Thomas Cook to return to profit after near collapse image
Source : Telegraph [Read Article] Saturday 21st of November 2015 08:49:11 PM
.... . So-called underlying earnings before interest and taxes, the tour operator's preferred measure, is forecast to slip from £323m to £307m in the 12 months to the end of September, a year that saw the tour operator rocked by the massacre of tourists in Tunisia. ...
Paris terror attacks hit travel firms image
Source : Daily Express [Read Article] Monday 16th of November 2015 08:08:00 PM
....”. Shares in UK-listed tour operators TUI and Thomas Cook both fell more than 4 per cent, British Airways owner IAG was down nearly 3 per cent and Holiday Inn operator InterContinental Hotels Group dropped 2 per cent. ...
Corfu deaths: Thomas Cook launches charity with mother of children who died image
. The mother of two children killed by a faulty boiler at a hotel booked through Thomas Cook says she has set aside her feelings about the treatment of her family by the tour operator to launch a charity promoting safer tourism. ...
UK departure flights to Sharm el-Sheikh halted for two more weeks image
Source : Guardian [Read Article] Monday 9th of November 2015 06:24:16 PM
.... A British embassy spokeswoman in Egypt said 7,500 people had now left for the UK. More than 2,000 easyJet customers remain in Egypt after cancellations, but tour operators from Thomas Cook and Thomson reported that most of their remaining customers would return as scheduled when their holidays are concluded. ...

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