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....The brand’s reputation was also tarred at the start of the year by its association with US president Donald Trump, due to Kalanick’s position on a Trump economic advisory council and the company’s non-participation in a New York City taxi strike in protest of the first iteration of Trump’s travel ban. Kalanick stepped down from the advisory council, and the company claimed it did not intend to violate the strike, but the damage was done: according to the New York Times, about 500,000 users followed through on a social media campaign calling for people to #DeleteUber. ... [Read full article on Guardian ]
Wednesday 21st of June 2017 06:19:56 AM
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.... “We think the best approach is editorial. We will give the boutiques a lot more prominence on social media and via local community initiatives,” she said. ... [Read full article on Guardian ]
Friday 23rd of June 2017 11:11:44 PM
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....She said the computer glitch was affecting the selection process of some orders. Several shoppers complained of missing deliveries on social media. ... [Read full article on Guardian ]
Tuesday 20th of June 2017 11:25:52 AM
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....Tesco is to close a call centre in Cardiff, putting 1,100 jobs at risk. The supermarket chain said that in February it planned to close one of its two call centres which handle customer emails, social media inquiries and phone calls. ... [Read full article on Guardian ]
Wednesday 21st of June 2017 02:05:28 PM
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Latest Finance News related to Social Media

Handbags at dawn with Farfetch, the latest thing in upmarket online fashion image
.... “We think the best approach is editorial. We will give the boutiques a lot more prominence on social media and via local community initiatives,” she said. ...
Tesco staff 'shocked' as call centre closure puts 1,100 jobs at risk image
Source : Guardian [Read Article] Wednesday 21st of June 2017 02:05:28 PM
....Tesco is to close a call centre in Cardiff, putting 1,100 jobs at risk. The supermarket chain said that in February it planned to close one of its two call centres which handle customer emails, social media inquiries and phone calls. ...
Uber CEO Travis Kalanick resigns following months of chaos image
Source : Guardian [Read Article] Wednesday 21st of June 2017 06:19:56 AM
....The brand’s reputation was also tarred at the start of the year by its association with US president Donald Trump, due to Kalanick’s position on a Trump economic advisory council and the company’s non-participation in a New York City taxi strike in protest of the first iteration of Trump’s travel ban. Kalanick stepped down from the advisory council, and the company claimed it did not intend to violate the strike, but the damage was done: according to the New York Times, about 500,000 users followed through on a social media campaign calling for people to #DeleteUber. ...
Tesco home delivery customers left fuming over computer glitch image
Source : Guardian [Read Article] Tuesday 20th of June 2017 11:25:52 AM
....She said the computer glitch was affecting the selection process of some orders. Several shoppers complained of missing deliveries on social media. ...
Danish beauty website wants £83 for products that were never ordered image
....Please investigate an online company called LuxStyle, which is based in Denmark. It places links to its beauty products on social media sites such as Facebook. ...
Norfolk emerges as dating fraud hotspot in regional scam standings image
Source : Guardian [Read Article] Thursday 15th of June 2017 11:01:53 PM
....9 nationally. Which? said London was a hotspot for various reported scams, including being charged fees for fake loans, social media or email hacking, scam door-to-door sales, fraud involving false or stolen goods and ticket fraud. ...
Luxury cat hotels and 'fur-jazzles': pet care goes upmarket image
Source : Guardian [Read Article] Thursday 15th of June 2017 09:45:36 AM
.... Customers buy items for daily use and have also ordered co-ordinating accessories for events such as parties and weddings. Business has tripled since they started and social media is essential to communicating with their expanding market, Fleuriot says. ...
Embattled Uber CEO Travis Kalanick takes indefinite leave of absence image
Source : Guardian [Read Article] Tuesday 13th of June 2017 06:36:50 PM
....The brand was tarred with the Trump brush at the end of January, thanks to Kalanick’s position on a Trump economic advisory council and the company’s non-participation in a New York City taxi strike in protest of the first iteration of Trump’s travel ban. Kalanick stepped down from the advisory council, and the company claimed that it did not intend to violate the strike, but the damage was done: according to the New York Times, about 500,000 users followed through on a social media campaign calling for people to #DeleteUber. ...
Could growth hacking be the low-cost key to business success? image
Source : Guardian [Read Article] Thursday 8th of June 2017 06:00:19 AM
....Hackers push the boundaries and experiment extensively in the search of an approach that yields the best results. For smaller businesses, the main focus is on marketing tools, such as search engine optimisation (SEO), social media and email marketing, but for giants like Facebook, Airbnb, Uber and Dropbox, the approach can touch every area of the business. ...
Why Topshop is falling out of fashion with the Instagram generation image
Source : Guardian [Read Article] Wednesday 7th of June 2017 04:47:19 PM
.... To keep them interested, retailers need to match that pace. Online retailers don’t have physical stores holding them back, and are better able to better match the dynamism of social media trends. ...
Advertisers should follow Vodafone's lead after Facebook and Google failures | Nils Pratley image
....About time too: a major advertiser has become so frustrated with Facebook and Google’s limp attempts to police the content they publish that it has taken matters into its own hands. Vodafone will no longer rely on website “blacklists” drawn up by the social media titans and its own advertising agency. ...
Airline bosses: we must apologise immediately for BA-style crises image
Source : Guardian [Read Article] Tuesday 6th of June 2017 07:02:04 PM
....” With more time, he said, “my initial response with my name on it would have been different”. Peter Bellew, the chief executive of Malaysia Airlines, said the rise of social media had made a swift response imperative. ...
Telegram image
Source : BBC [Read Article] Monday 5th of June 2017 08:29:16 AM
.... One of those fronts is a digital one. Its use of social media has been thrown into the spotlight again after it used messaging app Telegram to claim responsibility for Saturday night's terror attack in London. ...
London attack: Tech firms fight back in extremism row image
Source : BBC [Read Article] Sunday 4th of June 2017 03:05:46 PM
....The Open Rights Group, which campaigns for privacy and free speech online, warned that politicians risked pushing terrorists' "vile networks" into the "darker corners of the web" by more regulation. The way that supporters of jihadist groups use social media has changed "despite what the prime minister says", according to Dr Shiraz Maher of the International Centre for the Study of Radicalisation (ICSR) at King's College London. ...
Canada calling: tech industry lures workers north in wake of Trump image
Source : Guardian [Read Article] Sunday 4th of June 2017 10:00:21 AM
.... Then came Trump. “Crazy day,” Ryan Holmes, the founder of Hootsuite, a social media management platform based in Vancouver, noted on Twitter the day after the US election. ...
For BA, a £100m compensation bill could be just the start image
Source : Guardian [Read Article] Saturday 3rd of June 2017 02:59:09 PM
....Departure boards showed flights whose times had come and gone. BA’s first tool for communicating with its increasingly bewildered customers, in and out of the airport, was Twitter, via its Newcastle-based social media team. ...
It’s part-eBay, part-Instagram, but is Depop safe for your teenagers? image
.... But the confirmation email turned out to be fake and Fry lost her phone. She is the latest young person to lose out after using Depop, with reports on the internet and social media suggesting she is far from alone. ...
From videos to vlogs image
Source : BBC [Read Article] Thursday 1st of June 2017 11:31:14 PM
.... So how has the workout video adapted?. When Cassey Ho, 30, logs on to her YouTube page "blogilates" and uploads her latest workout video, she knows she will soon be inundated with comments from fans across all her social media accounts. ...
Facebook shareholders press management on fake news image
Source : BBC [Read Article] Thursday 1st of June 2017 07:37:51 PM
...."The right way to go about this problem is to fight information with more information," he added. Facebook faced a backlash after the 2016 US presidential election, when studies found false news was widely viewed through the social media site. ...
Climate clash image
Source : BBC [Read Article] Thursday 1st of June 2017 09:37:48 AM
....And they're also mindful that their new and future customers are the millennial generation, which will make up half of the global workforce by 2020. The younger demographic is far more passionate and vocal about social and environmental issues, particularly on social media. ...
Outrage as Emirates tells cabin crew to remove Taiwan flag pins image
Source : BBC [Read Article] Wednesday 31st of May 2017 07:47:41 AM
.... ". On social media, users have responded by repeatedly posting pictures of the Taiwanese flag on the airline's Facebook account, with some also vowing to boycott the airline. ...
Urinating dog joins Wall Street statue row image
Source : BBC [Read Article] Tuesday 30th of May 2017 05:26:11 PM
....The sculptor removed his piece about three hours after installing it, saying he did not want it to be stolen - and did not have permission to leave it there. But the pug's brief appearance generated a large and occasionally heated debate on social media. ...
Emergency landing: how airlines can recover from a PR disaster image
Source : Guardian [Read Article] Tuesday 30th of May 2017 03:30:05 PM
.... The mashed potato appeared to have been “passed through the digestive tract of a bird,” he wrote. “This very quickly became a global negative story and a very early lesson in social media,” Charles recalls. ...
Just the job? image
Source : BBC [Read Article] Monday 29th of May 2017 11:25:58 PM
....In the end, she was actually offered the job, as a barperson in a private health club. She turned it down and went on to build a successful career in public relations, and is now broadening her social media management skills with Digital Mums. ...
BA to take 'some days' to clear baggage backlog image
Source : BBC [Read Article] Monday 29th of May 2017 11:17:43 PM
....British Airways says it is "working round the clock" to reunite passengers with their bags but it will take "some days" to clear the backlog. Many people have contacted BA on social media to complain they still do not have their luggage back. ...
Five questions for BA  image
Source : BBC [Read Article] Sunday 28th of May 2017 10:59:40 AM
Millennial ‘influencers’ who are the new stars of web advertising image
Source : Guardian [Read Article] Saturday 27th of May 2017 11:05:41 PM
....Every day, the “Blonde Salad” shares images of her gilded lifestyle with her 9. 6 million followers on Instagram, making her one of the cult celebrities of the social media world. ...
Gatwick Airport flights depart without luggage image
Source : BBC [Read Article] Friday 26th of May 2017 09:48:12 AM
....He said the problem with the automated baggage system had now been fixed and the airport was now working to remedy the disruption caused by a backlog of luggage. Passengers have taken to social media complaining of a lack of information from airlines at the airport's check-in desks as the airport begins one of its busiest weekends of the year. ...
Mapping a new frontier image
Source : BBC [Read Article] Thursday 25th of May 2017 11:09:51 PM
...."All of us, when we are uploading something, when we are tagging people, when we are commenting, we are basically working for Facebook," he says. The data our interactions provide feeds the complex algorithms that power the social media site, where, as Mr Joler puts it, our behaviour is transformed into a product. ...
Walkers Crisps Gary Lineker campaign suffers Twitter sabotage image
Source : BBC [Read Article] Thursday 25th of May 2017 04:50:34 PM
. You might have thought that big brands would have learned their lesson by now - even the best ideas can get away from you when social media users get their hands on them. ...
Doing it my way image
Source : BBC [Read Article] Monday 22nd of May 2017 11:29:21 PM
.... . But last year, she decided to gain some new skills through Digital Mums, a company which trains mums to be "job-ready", to kick-start their careers in digital and social media, and crucially to keep a healthy work-life balance. ...
AA calls for crackdown on sharing dashcam video image
Source : BBC [Read Article] Monday 22nd of May 2017 12:30:40 PM
....Motorists who persistently share dashcam video could be accused of voyeurism, according to the motoring organisation. It said too many drivers post videos on social media without considering the impact on the motorists shown. ...
Leaks 'expose peculiar Facebook moderation policy' image
Source : BBC [Read Article] Monday 22nd of May 2017 09:03:43 AM
....The BBC understands the documents seen by the newspaper closely resemble those Facebook currently uses to guide staff. The leak comes soon after British MPs said social media giants were "failing" to tackle toxic content. ...
Anything to declare? image
Source : BBC [Read Article] Wednesday 17th of May 2017 11:01:47 PM
....Instead a traveller recently transported a much-loved teddy bear from Chicago to Mumbai after its owner, a four-year-old girl called Heer, left it behind. To remove any security concerns, the buyer and carrier have to be first connected on social media, such as on Facebook, LinkedIn or Google+. ...
Twitter co-founder Biz Stone to rejoin firm image
Source : BBC [Read Article] Tuesday 16th of May 2017 06:52:34 PM
. Twitter co-founder Biz Stone has said he plans to rejoin the social media site in the next few weeks. ...
Ridicule and condemnation for Chanel's $1,500 boomerang image
Source : BBC [Read Article] Tuesday 16th of May 2017 11:19:56 AM
.... . So what should Chanel do? The backlash on social media in the past two days since the boomerang appeared on their website has already sparked a first reaction. ...
McDonald's pulls ad that 'exploited child bereavement' image
Source : Guardian [Read Article] Tuesday 16th of May 2017 10:12:36 AM
....”. There was also criticism on social media, including from many people who said they had lost a parent during childhood. ...
A new company every week: inside the UK's AI revolution image
Source : Guardian [Read Article] Monday 15th of May 2017 06:00:37 AM
....AI firms are changing how brands engage with customers. SoDash, a UK-based software company founded by Daniel Winterstein and Joe Halliwell in 2011, enables companies to work with social media at scale and is used by brands such as Virgin Trains to analyse messages, prioritise customer service issues and isolate irrelevant social chatter. ...
Facebook's Sheryl Sandberg in call to help working mothers image
Source : BBC [Read Article] Sunday 14th of May 2017 07:24:19 PM
....Facebook's Sheryl Sandberg has made a US Mother's Day call for the government to do more for working women. The social media giant's chief operating officer called for a higher minimum wage, paid family leave and affordable childcare. ...
Australian cricketers could strike over contract dispute image
Source : BBC [Read Article] Sunday 14th of May 2017 08:21:57 AM
....Several Test players responded on Twitter, using the #fairshare hashtag. Australian fast bowler Pat Cummins tweeted on social media in response to the email: "Players are staying strong #fairshare". ...
Fake news or not, the future belongs to Facebook image
Source : Guardian [Read Article] Sunday 14th of May 2017 06:00:08 AM
.... The BBC, after many decades of Conservative rule, will be much-diminished force, its once giant newsroom floated away to a remote corner of Salford Quays. And social media, its reach ever more complete, its algorithms ever more sophisticated? It remains the elephant in the computer room. ...
Fresh warning to holidaymakers about bogus food complaints image
Source : Guardian [Read Article] Friday 12th of May 2017 03:48:18 PM
.... It could result in higher prices and us having less choice,” she said. Touts have been spotted parked outside some hotels, but the most common form of attracting claimants is through social media and cold calling, according to Edwards. ...
Massive ransomware infection hits computers in 99 countries image
Source : BBC [Read Article] Friday 12th of May 2017 03:36:47 PM
....France's car-maker Renault, Portugal Telecom, the US delivery company FedEx and a local authority in Sweden were also affected. China has not officially commented on any attacks it may have suffered, but comments on social media said a university computer lab had been compromised. ...
From yoga instructors to novelists: five ways to turn your hobby into a job image
....”. You can also use social media to build an online following or a client base. ...
Pret a Manger considers putting New York IPO on the menu image
Source : Guardian [Read Article] Wednesday 10th of May 2017 02:23:58 PM
....In the UK, about 65% of its workforce is drawn from EU countries other than Britain. The company has traditionally relied on its website to fill vacancies, with applicants directed to a recruitment centre in London, but it has started advertising roles in job centres and on social media to try to attract British workers. ...
You're fired! image
Source : BBC [Read Article] Wednesday 10th of May 2017 01:38:41 PM
....This seemingly expressed gratitude to Mr Comey for telling him "on three separate occasions" that the President was exonerated from involvement in any Russian interference in the 2016 US election. On social media this has been derided as "ham-fisted" and "self-serving". ...
Not research, but 'mesearch' image
Source : BBC [Read Article] Tuesday 9th of May 2017 11:06:50 PM
....Critics dismiss it as "unscientific", "academic narcissism" and "diary-writing for the over-educated". They say it is a very modern phenomenon - a high-brow version of taking selfies, watching reality television and posting thoughts into the echo chambers of social media. ...
Facebook must delete hate postings, Austria court rules image
Source : BBC [Read Article] Tuesday 9th of May 2017 08:16:09 AM
.... Facebook has not yet commented. The ruling is seen as a victory for campaigners who want to make social media platforms combat online trolling. ...
Giant rabbit owners seek United payout: 'This case is about more than one rabbit' image
....News of the rabbit’s death came as the airline was struggling to repair its image following the videotaped removal of a passenger from a United plane at Chicago’s O’Hare airport. Images of the passenger, who was battered as he was dragged from the plane, circulated widely on social media and prompted condemnation and threats of a lawsuit. ...
Facebook publishes fake news ads in UK papers image
Source : BBC [Read Article] Monday 8th of May 2017 04:00:25 AM
....When word-of-mouth plays into the hands of scammers: Analysis by Zoe Kleinman, BBC Technology Reporter. The spread of fake news across social media was accused by some of influencing the US presidential election in 2016. ...
Mine the gap: Transport for London hopes to profit from licensing its brand overseas image
....He cites the success of a pop-up shop opened in a Tokyo station in the Ginza shopping district last year as an example of the overseas sales potential. Among items on sale was a trainer made in partnership with Nike, patterned with the font used in all London underground maps, signs, logos, leaflets and on social media. ...
Putting you in the picture: yes, you can earn a living on Instagram image
....”. Tasker is what is known as a “micro influencer” – a non-celebrity who’s built a decent social media following by creating and sharing popular content. ...
'Eat to extinction image
Source : BBC [Read Article] Friday 5th of May 2017 11:10:19 AM
....Around 500 tonnes of the molluscs are clogging parts of the Scandinavian coast, threatening native species. In jest, Denmark's embassy in China turned to social media, inviting Chinese tourists to eat the shellfish. ...
US airlines face heat in Washington after passenger clashes image
Source : BBC [Read Article] Tuesday 2nd of May 2017 03:40:16 PM
....Airlines in the US have come under pressure, as complaints over new fees for baggage and other items, smaller seats, tarmac delays, cancelled flights and overbooking have gotten louder. Recent incidents, captured by passengers on their cell phones and shared widely on social media, have heightened the issue. ...
Alitalia slides into administration image
Source : BBC [Read Article] Tuesday 2nd of May 2017 11:31:45 AM
....And public opinion seems to be behind the decision. Italians have taken to social media in recent days calling for politicians to resist bailing the airline out again. ...
Parents '10th biggest mortgage lender' image
Source : BBC [Read Article] Tuesday 2nd of May 2017 09:52:41 AM
....The research echoes the government's own English Housing Survey which showed that, in 2015, some 27% of first-time buyers relied on friends or family for help with a deposit. Some have reacted to the L&G survey on social media pointing out that the Bank of Mum and Dad is simply inherited wealth. ...
Fyre Festival faces $100m 'Lord of the Flies' lawsuit image
Source : BBC [Read Article] Tuesday 2nd of May 2017 05:01:51 AM
....The organisers of the disastrous Fyre Festival have been hit with a $100m (£78m) lawsuit by one of the attendees. The event was cancelled after squalid conditions were documented on social media. ...
US screenwriters' strike averted image
Source : BBC [Read Article] Monday 1st of May 2017 05:59:37 PM
....About 96% of more than 6,000 WGA members voted to strike last week. Some took to social media to express solidarity, changing pictures on Twitter to spotlight their support. ...
Ex-John Lewis boss defends £1m campaign image
Source : BBC [Read Article] Monday 1st of May 2017 12:43:22 PM
...."No rules at all, a complete free-for-all, until six weeks before polling day - I don't think that's the right way to go about this. Labour's campaign, which was partly focused on social media campaigning, has cost up to £200,000. ...
Dubai becomes first city to get its own Microsoft font image
Source : BBC [Read Article] Monday 1st of May 2017 04:05:59 AM
....In March, high-profile human rights activist Ahmed Mansoor was arrested, a move HRW said showed "complete intolerance of peaceful dissent". The UAE's official news agency, WAM, said Mr Mansoor had been held "on suspicion of using social media sites to publish "flawed information" and "false news" to "incite sectarian strife and hatred" and "harm the reputation of the state. ...
Social media giants 'shamefully far' from tackling illegal content image
.... . The committee said it had found "repeated examples of social media companies failing to remove illegal content when asked to do so". ...
Will Canada's Tim Hortons win over UK coffee fans? image
Source : Guardian [Read Article] Sunday 30th of April 2017 05:31:04 AM
....But that loyalty will not travel far across the Atlantic. Littler, the marketing head, makes much of the response on social media to the announcement, but admits it’s hard to tell how much of the excitement comes from Canadian expats. ...
Turkish authorities block Wikipedia without giving reason image
Source : BBC [Read Article] Saturday 29th of April 2017 01:34:07 PM
....Turkish media said authorities had asked Wikipedia to remove content by writers "supporting terror". Turkey has temporarily blocked social media sites including Facebook and Twitter in the past, usually following protests or terror attacks. ...
RBS and Lloyds IT faults cause online banking frustrations image
Source : Guardian [Read Article] Friday 28th of April 2017 03:24:55 PM
....On Friday, when RBS was trying to focus on its first quarterly profit since the third quarter of 2015 and Lloyds on the news that the taxpayer’s shareholding had fallen to less than 1%, both banks instead faced questions about their digital operations. Customers of NatWest – part of RBS – complained on social media about their online banking, with some pointing out that it was payday. ...
NatWest and RBS banking app fails image
Source : BBC [Read Article] Friday 28th of April 2017 01:38:23 PM
....The NatWest banking app failed to work for nearly an hour on Friday morning. Many customers complained on social media that payments and money transfers had not been getting through. ...
Pret a Manger tries to woo British workers as Brexit looms image
Source : Guardian [Read Article] Thursday 27th of April 2017 07:01:44 PM
....”. The company had relied on its own website, which directs applicants to a recruitment centre in London, but has now started using jobcentres and social media adverts to appeal to British candidates. ...
United Airlines to offer up to $10,000 for forfeiting seat image
Source : BBC [Read Article] Thursday 27th of April 2017 05:53:35 AM
....In addition to the $10,000 compensation offer, the series of actions announced as part of the report into the incident includes:. In late March, United was heavily criticised on social media after two girls were reportedly barred from flying for wearing leggings on a flight from Denver to Minneapolis. ...
Fashion retailer Boohoo nearly doubles profit after celebrity Instagram tie-ups image
.... “It got a lot of buzz as she is friends with the the Kardashians,” he said. He declined to say how much influential people are paid to promote the company’s clothes on social media, but added that some can be encouraged to help out in return for free samples and pizza. ...
Twitter revenues decline for first time as advertising falls away image
Source : Guardian [Read Article] Wednesday 26th of April 2017 01:48:14 PM
. Twitter’s revenue has fallen for the first time, as advertisers have pulled back from the social media service favoured by Donald Trump, celebrities and journalists. ...
Officer says he used 'minimal but necessary force' on United passenger image
Source : Guardian [Read Article] Wednesday 26th of April 2017 01:17:16 PM
.... Initially, United did not apologize to Dao and described him as “disruptive and belligerent”. Some social media users in the United States, Vietnam and China called for a boycott. ...
Hummus crisis? What hummus crisis? image
Source : BBC [Read Article] Wednesday 26th of April 2017 11:40:00 AM
....Sainsbury's and Marks & Spencer have been forced to withdraw parts of their ranges from stores due to a "production issue". With Britain consuming around 12,000 tonnes of the stuff a year, the shortage has led to social media hysteria over the Middle Eastern dip. ...
Boohoo online fashion retailer sees its profits double image
Source : BBC [Read Article] Wednesday 26th of April 2017 06:17:43 AM
....The company now has 5. 2 active million customers worldwide, and crucially is able to rely on social media "influencers" and video bloggers - "vloggers" - to spread the word to its 18 to 24-year-old target market. ...
United Airlines investigates giant bunny death image
Source : BBC [Read Article] Wednesday 26th of April 2017 03:18:59 AM
....The firm has apologised and reviewed its policies on overbooking planes,. In late March, United was heavily criticised on social media after two girls were reportedly barred from flying for wearing leggings on a flight from Denver to Minneapolis . ...
Machine learning image
Source : BBC [Read Article] Monday 24th of April 2017 11:52:29 PM
....Ever wondered how Facebook knows who is in your photos and can automatically label your pictures? . The image recognition systems that Facebook - and other social media - uses to automatically tag photos is based on machine learning. ...
Reacting to technological threats isn't enough – we need to plan for them | Michael Boskin image
.... The car has greatly advanced mobility, but at the cost of unhealthy air pollution. Cable TV, the internet, and social media have given people unprecedented power over the information they share and receive; but they have also contributed to the balkanisation of information and social interaction, with people choosing sources and networks that reinforce their own biases. ...

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