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Socially Most Trending News

....Steve McNamara, general secretary of the Licensed Taxi Drivers’ Association, which represents black-cab drivers, said the mayor had made the right decision. “Since it first came on to our streets Uber has broken the law, exploited its drivers and refused to take responsibility for the safety of passengers. ... [Read full article on Guardian ]
Friday 22nd of September 2017 10:21:06 AM
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.... Asked if devastated customers would stop buying tickets in future, O’Leary almost choked. “Our booking engine is full of passengers who have sworn they will never fly with us again,” he proclaimed. ... [Read full article on Guardian ]
Saturday 23rd of September 2017 06:00:08 AM
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. Ryanair passengers unhappy with the Irish airline’s no-frills service can usually expect little sympathy, and sometimes public scorn, from its chief executive. ... [Read full article on Guardian ]
Saturday 23rd of September 2017 03:00:19 PM
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....Ryanair this week overhauled its baggage policy in a bid to encourage more customers to pay £5 for “priority boarding”, while pushing through a sneaky rise in charges for hold baggage – despite headlining its official press release “Ryanair to lower checked bag fees”. The reality is that some passengers will be forced to pay twice the fee they did before, though for others the cost will come down. ... [Read full article on Guardian ]
Saturday 9th of September 2017 06:00:00 AM
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....The airline said on Wednesday that it hoped to have made new arrangements for more than 175,00 customers on other Ryanair flights and processed 63,000 refunds, taking on extra customer service staff to deal with the problem. But consumer group Which? said the information it had offered to passengers about compensation “falls woefully short”. ... [Read full article on Guardian ]
Wednesday 20th of September 2017 03:44:42 PM
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. Ryanair has written to 400,000 passengers to tell them that their flight has been cancelled after it admitted to a “mess-up” on pilot rostering that left 18 million ticket holders wondering if their holiday plans would be ruined. ... [Read full article on Guardian ]
Monday 18th of September 2017 06:38:58 PM
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....With the sale of the airline likely to become a political sticking point as Italy prepares for a general election before May 2018, the transport minister, Graziano Delrio, said the impact of the cancellations was “very serious”. “It’s caused a huge amount of inconvenience for Italians and we insist on the absolute respect for passengers’ rights,” he said. ... [Read full article on Guardian ]
Wednesday 20th of September 2017 11:57:42 AM
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....”. Referring to one specific incident involving an Uber driver who sexually assaulted a passenger, he said: “We hold our hands up, we made a mistake. ... [Read full article on Guardian ]
Monday 25th of September 2017 09:56:26 AM
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. Rail passengers unhappy at the prospect of a journey in standard class can now bid for an upgrade. ... [Read full article on Guardian ]
Wednesday 20th of September 2017 06:35:40 AM
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.... Sources told the Observer that the decision was communicated to Uber only two minutes before it was announced and that there had been only one meeting in the last year between the company and the senior team at TfL who insisted that the licence renewal could not be discussed. “TfL has once again caved into pressure from unions who never miss an opportunity to rip off passengers,” said Alex Wild, research director at the rightwing pressure group Taxpayers’ Alliance. ... [Read full article on Guardian ]
Saturday 23rd of September 2017 11:05:29 PM
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. The saga of the easyJet passenger who dropped her passport on board a flight was remarkably similar to my experience with Ryanair, only this airline’s handling of it was more troubling. ... [Read full article on Guardian ]
Wednesday 13th of September 2017 06:00:03 AM
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....The scheme hinges on an unexplained purchase of shares between two purportedly independent companies in 2007. Eolia, a Maltese company in the business of retrofitting passenger jets to transport cargo, bought 26% of Avinco Holdings, a Dutch company that sells sells secondhand aircraft and helicopters. ... [Read full article on Guardian ]
Monday 18th of September 2017 04:42:22 AM
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....However, this will do little to calm nerves as travellers are demanding to know which flights will be cancelled over the next six weeks when Ryanair has said there would be up to 2,000 cancellations. Up to 400,000 passengers could be affected. ... [Read full article on Guardian ]
Sunday 17th of September 2017 03:58:51 PM
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....Zorzos has appealed to the authorities in Athens to put a break on the building spree. In an unprecedented step, he has also capped visitor numbers this year, limiting the number of cruise ship passengers disembarking daily to 8,000 people. ... [Read full article on Guardian ]
Monday 28th of August 2017 03:07:24 PM
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....”. Responding to O’Leary’s claims, an easyJet spokesman said: “All passengers, all airlines and all governments want there to be flights between the UK and Europe because of the huge value they bring. ... [Read full article on Guardian ]
Thursday 31st of August 2017 02:30:49 PM
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. Airline passengers could fly to their destinations on jets fuelled by industrial waste or the contents of people’s dustbins if a government scheme succeeds in creating a new green energy source. ... [Read full article on Guardian ]
Monday 28th of August 2017 06:18:18 AM
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. US airlines have told the UK to move faster to ensure passenger and cargo flights to Heathrow, Stansted and other airports will continue without disruption after Britain leaves the EU. ... [Read full article on Guardian ]
Wednesday 20th of September 2017 05:00:37 AM
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.... Bids for the airline must be submitted by Friday, with a decision on the sale expected as early as next week. On its website, Air Berlin cited “operative reasons” for the cancellations on Tuesday, and asked passengers to call a helpline and refrain from travelling to the affected airports. ... [Read full article on Guardian ]
Tuesday 12th of September 2017 12:01:26 PM
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....Ryanair was branded a “disgrace” by a group of pilots after missing a deadline to respond to their demands for improved employment terms, as the risk of a full-blown labour dispute has now spread to cabin crew. As discontent among Ryanair staff threatened to boil over, chief executive Michael O’Leary reportedly issued an internal memo apologising for the company’s rostering error, which forced it to cancel up to 50 flights a day, affecting 315,000 passengers. ... [Read full article on Guardian ]
Friday 22nd of September 2017 12:38:25 PM
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. Ryanair’s decision to cancel 40-55 flights a day for the next six weeks will leave as many as 400,000 passengers with their holidays and travel plans ruined. ... [Read full article on Guardian ]
Monday 18th of September 2017 12:35:49 PM
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.... He said the airline has hired 125 new pilots in the past fortnight to help solve its rota problem. The outspoken chief executive repeated apologies to about 315,000 passengers and admitted the airline had made a “major boo boo”. ... [Read full article on Guardian ]
Thursday 21st of September 2017 10:50:13 AM
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....Ryanair customers will have to pay £5 for priority boarding from 1 November if they want to carry a wheelie bag on board, as the airline attempts to reduce boarding and flight delays caused by a shortage of overhead cabin space. Priority boarders will still be able to carry on two bags, but all other passengers will be allowed to take only one smaller bag on board the aircraft. ... [Read full article on Guardian ]
Wednesday 6th of September 2017 08:08:37 AM
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....Sullivan said Uber was committed to privacy but had previously suffered “a lack of expertise” in the area. The change comes two weeks after Uber settled a US Federal Trade Commission complaint that the company failed to protect the personal information of drivers and passengers, and was deceptive about its efforts to prevent snooping by its employees. ... [Read full article on Guardian ]
Tuesday 29th of August 2017 10:25:33 AM
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.... Southern is run by Go-Ahead’s venture with France’s Keolis, Govia Thameslink Railway (GTR). Go-Ahead’s chief executive, David Brown, said: “We apologise to our Southern passengers who have been inconvenienced for many months by disruption caused by industrial relations issues. ... [Read full article on Guardian ]
Thursday 7th of September 2017 09:18:04 AM
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....5 million. The growth in tourists from June to July was helped by a surge in numbers from the rest of the world, which passenger flight records show came mostly from China and east Asia. ... [Read full article on Guardian ]
Friday 22nd of September 2017 09:18:13 AM
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....The resentment of those who pay for privileged travel is greatest, as minister Grayling knows, on Britain’s railway commuter lines. The vaunted doubling of passenger numbers in the past 20 years is down to an increase in big city commuting, undertaken on crowded trains in circumstances of the utmost misery. ... [Read full article on Guardian ]
Monday 11th of September 2017 08:00:00 AM
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.... He has not actually brought in standing room only flights, charges for using the lavatories, or even charges for employees who charge their phones at work, all of which he has from time to time threatened to do. The underlying disdain for both passengers and employees is genuine, too. ... [Read full article on Guardian ]
Monday 18th of September 2017 06:24:15 PM
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....Ryanair has offered pilots a one-off bonus of up to £12,000 to forfeit holidays, according to a memo seen by the Guardian, as it battles to prevent further flight cancellations caused by a “mess-up” in its rota system. The Irish airline’s chief executive, Michael O’Leary, apologised this week after saying that up to 50 flights a day would be cancelled until 31 October, affecting about 400,000 passengers. ... [Read full article on Guardian ]
Tuesday 19th of September 2017 01:25:39 PM
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.... Services at both companies will run mainly between 7am and 7pm. Mick Cash, the general secretary of the RMT, said: “These strikes are about putting passenger safety before private profit and those who seek to undermine the safety culture on our railways in order to fill their own pockets should be called to account and forced back to the negotiating table. ... [Read full article on Guardian ]
Sunday 3rd of September 2017 11:01:03 PM
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.... Instead of searching him, he said officials summoned him to one side, demanded to see his passport and, when he repeatedly asked why, threatened to call the police. The reason was eventually explained loudly, he says, in front of other passengers: security staff were unclear whether he was male or female and wanted proof of his sex before deciding which official should search him. ... [Read full article on Guardian ]
Monday 11th of September 2017 08:55:25 AM
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Latest Finance News related to Passenger

Belfast workers 'holding their breath' for verdict in Bombardier trade dispute image
....Unions said Bombardier’s workers in Belfast were “holding their breath” as they await the verdict of US authorities on a trade dispute between the Canadian firm and its rival plane maker Boeing, the repercussions of which could put at risk about 4,000 jobs in Northern Ireland. The US Department of Commerce is expected to announce its decision on Tuesday, after American firm Boeing alleged in April that Bombardier received unfair state subsidies from Canada and the UK, allowing it to sell its C-series passenger jets at below cost in the US. ...
Cancelled Ryanair flight passengers warned to check insurance policies image
Source : Guardian [Read Article] Tuesday 26th of September 2017 05:30:34 AM
....As Ryanair launches a massive seat sale offering one million flights from £4. 99, travel insurance companies are warning all air passengers to check the small print of their insurance policies. ...
Uber apologises after London ban and admits 'we got things wrong' image
Source : Guardian [Read Article] Monday 25th of September 2017 09:56:26 AM
....”. Referring to one specific incident involving an Uber driver who sexually assaulted a passenger, he said: “We hold our hands up, we made a mistake. ...
Our problem balloons as 11 flights are cancelled image
Source : Guardian [Read Article] Monday 25th of September 2017 06:00:06 AM
....Adventure Balloons has clearly employed a statistician to tell you that “the probability of taking your balloon flight on your first attempt, averaged over the whole of our operating areas in 2016, which as you have experienced has not been a good year for weather for our industry, is 29%. Statistically this is a geometric progression, with 77% of passengers flying by their fifth attempt, and three out of 3,000 passengers flown so far this year taking 20 attempts – such is the nature of probability. ...
Claiming flight compensation - Five minute guide image
Source : Daily Express [Read Article] Sunday 24th of September 2017 04:12:00 PM
....First, you need to check whether you have been affected by Ryanair’s move, which will hit up to 50 flights a day between now and end of October, roughly 2 per cent of all flights with possibly more to come. Affected passengers should have received an email from the carrier, if not your flight is probably operating as usual, but it is worth checking the full cancellation list at Ryanair. ...
Michael O’Leary: a gift for controversy and an eye on the bottom line image
Source : Guardian [Read Article] Sunday 24th of September 2017 06:00:37 AM
.... “I would wipe their bums for a fiver,” he quipped. Most bosses would never dream of insulting customers, but O’Leary has made a virtue of it, calling passengers forced to pay a €60 fine for forgetting their boarding card “stupid”. ...
Why Uber’s fate could herald backlash against ‘digital disruptors’ image
Source : Guardian [Read Article] Saturday 23rd of September 2017 11:05:29 PM
.... Sources told the Observer that the decision was communicated to Uber only two minutes before it was announced and that there had been only one meeting in the last year between the company and the senior team at TfL who insisted that the licence renewal could not be discussed. “TfL has once again caved into pressure from unions who never miss an opportunity to rip off passengers,” said Alex Wild, research director at the rightwing pressure group Taxpayers’ Alliance. ...
Cancellations and staffing crises – is Ryanair losing height at last? image
Source : Guardian [Read Article] Saturday 23rd of September 2017 03:00:19 PM
. Ryanair passengers unhappy with the Irish airline’s no-frills service can usually expect little sympathy, and sometimes public scorn, from its chief executive. ...
Transport chaos looms as rail unions widen strikes over driver-only trains image
Source : Guardian [Read Article] Saturday 23rd of September 2017 03:00:19 PM
....Southern said: “We are disappointed by this unnecessary action and the RMT’s continued refusal to engage with us in modernising the railway. Last strike, we ran a normal service on most routes but passengers will inevitably be affected in places and we deeply regret any inconvenience these strikes will cause. ...
You hate Ryanair – but you will fly it again image
Source : Guardian [Read Article] Saturday 23rd of September 2017 06:00:08 AM
.... Asked if devastated customers would stop buying tickets in future, O’Leary almost choked. “Our booking engine is full of passengers who have sworn they will never fly with us again,” he proclaimed. ...
Uber's rivals ready to fill the gap but cab giant puts up a fight image
Source : Guardian [Read Article] Friday 22nd of September 2017 05:10:10 PM
....5 million Londoners using the app, many finding Uber more convenient and cheaper than traditional black cabs. As with Ryanair, passengers have flocked to a cheaper transport alternative without worrying unduly about the employment practices: a petition (started by Uber) calling on Khan to reverse the decision quickly reached 200,000 signatures on Friday. ...
Ryanair staff brand company a 'disgrace' over handling of issues image
Source : Guardian [Read Article] Friday 22nd of September 2017 12:38:25 PM
....Ryanair was branded a “disgrace” by a group of pilots after missing a deadline to respond to their demands for improved employment terms, as the risk of a full-blown labour dispute has now spread to cabin crew. As discontent among Ryanair staff threatened to boil over, chief executive Michael O’Leary reportedly issued an internal memo apologising for the company’s rostering error, which forced it to cancel up to 50 flights a day, affecting 315,000 passengers. ...
Uber stripped of London licence due to lack of corporate responsibility image
Source : Guardian [Read Article] Friday 22nd of September 2017 10:21:06 AM
....Steve McNamara, general secretary of the Licensed Taxi Drivers’ Association, which represents black-cab drivers, said the mayor had made the right decision. “Since it first came on to our streets Uber has broken the law, exploited its drivers and refused to take responsibility for the safety of passengers. ...
UK draws record overseas tourists after pound's Brexit plunge image
Source : Guardian [Read Article] Friday 22nd of September 2017 09:18:13 AM
....5 million. The growth in tourists from June to July was helped by a surge in numbers from the rest of the world, which passenger flight records show came mostly from China and east Asia. ...
Ryanair chief claims he can force pilots to give up a week of leave image
Source : Guardian [Read Article] Thursday 21st of September 2017 10:50:13 AM
.... He said the airline has hired 125 new pilots in the past fortnight to help solve its rota problem. The outspoken chief executive repeated apologies to about 315,000 passengers and admitted the airline had made a “major boo boo”. ...
Further Ryanair cancellations likely as pilots reject cash to work on days off image
Source : Guardian [Read Article] Wednesday 20th of September 2017 03:44:42 PM
....The airline said on Wednesday that it hoped to have made new arrangements for more than 175,00 customers on other Ryanair flights and processed 63,000 refunds, taking on extra customer service staff to deal with the problem. But consumer group Which? said the information it had offered to passengers about compensation “falls woefully short”. ...
Ryanair cancellations raise worries in Italy over Alitalia takeover image
Source : Guardian [Read Article] Wednesday 20th of September 2017 11:57:42 AM
....With the sale of the airline likely to become a political sticking point as Italy prepares for a general election before May 2018, the transport minister, Graziano Delrio, said the impact of the cancellations was “very serious”. “It’s caused a huge amount of inconvenience for Italians and we insist on the absolute respect for passengers’ rights,” he said. ...
Virgin East Coast to auction empty first-class seats to standard ticket buyers image
Source : Guardian [Read Article] Wednesday 20th of September 2017 06:35:40 AM
. Rail passengers unhappy at the prospect of a journey in standard class can now bid for an upgrade. ...
US airlines 'very concerned' over aviation regulations post-Brexit image
Source : Guardian [Read Article] Wednesday 20th of September 2017 05:00:37 AM
. US airlines have told the UK to move faster to ensure passenger and cargo flights to Heathrow, Stansted and other airports will continue without disruption after Britain leaves the EU. ...
Ryanair offers pilots £12,000 bonus to tackle cancelled flights fiasco image
Source : Guardian [Read Article] Tuesday 19th of September 2017 01:25:39 PM
....Ryanair has offered pilots a one-off bonus of up to £12,000 to forfeit holidays, according to a memo seen by the Guardian, as it battles to prevent further flight cancellations caused by a “mess-up” in its rota system. The Irish airline’s chief executive, Michael O’Leary, apologised this week after saying that up to 50 flights a day would be cancelled until 31 October, affecting about 400,000 passengers. ...
Ryanair to tell 400,000 passengers of cancelled flights after roster 'mess-up' image
. Ryanair has written to 400,000 passengers to tell them that their flight has been cancelled after it admitted to a “mess-up” on pilot rostering that left 18 million ticket holders wondering if their holiday plans would be ruined. ...
Editorial | The Guardian view on Ryanair: the low expectations airline image
Source : Guardian [Read Article] Monday 18th of September 2017 06:24:15 PM
.... He has not actually brought in standing room only flights, charges for using the lavatories, or even charges for employees who charge their phones at work, all of which he has from time to time threatened to do. The underlying disdain for both passengers and employees is genuine, too. ...
Ryanair vows to publish details of all flights cancelled in next six weeks image
Source : Guardian [Read Article] Monday 18th of September 2017 02:23:23 PM
. Ryanair has promised to publish details on Tuesday of all the flights it plans to cancel over the next six weeks following a passenger revolt, a slump in its share price and an expected compensation bill of £30m. ...
Why is Ryanair cancelling flights and what can you do? image
Source : Guardian [Read Article] Monday 18th of September 2017 12:35:49 PM
. Ryanair’s decision to cancel 40-55 flights a day for the next six weeks will leave as many as 400,000 passengers with their holidays and travel plans ruined. ...
Airbus launches internal corruption investigation after Guardian exposé image
Source : Guardian [Read Article] Monday 18th of September 2017 04:42:22 AM
....The scheme hinges on an unexplained purchase of shares between two purportedly independent companies in 2007. Eolia, a Maltese company in the business of retrofitting passenger jets to transport cargo, bought 26% of Avinco Holdings, a Dutch company that sells sells secondhand aircraft and helicopters. ...
Ryanair tries to appease passengers with list of flights cancelled until Thursday image
....However, this will do little to calm nerves as travellers are demanding to know which flights will be cancelled over the next six weeks when Ryanair has said there would be up to 2,000 cancellations. Up to 400,000 passengers could be affected. ...
Ryanair cancels 40 to 50 flights a day for staff to go on holiday image
Source : Guardian [Read Article] Saturday 16th of September 2017 01:26:44 AM
....”. Europe’s largest airline by passenger numbers sent emails to the first affected passengers on Friday, giving them the choice of a refund or an alternative flight. ...
Held in secure immigration as Ryanair fails to reunite me with ‘lost’ passport image
. The saga of the easyJet passenger who dropped her passport on board a flight was remarkably similar to my experience with Ryanair, only this airline’s handling of it was more troubling. ...
Air Berlin cancels 100 flights after pilots call in sick image
Source : Guardian [Read Article] Tuesday 12th of September 2017 12:01:26 PM
.... Bids for the airline must be submitted by Friday, with a decision on the sale expected as early as next week. On its website, Air Berlin cited “operative reasons” for the cancellations on Tuesday, and asked passengers to call a helpline and refrain from travelling to the affected airports. ...
DUP convinces May to raise Northern Ireland plane jobs with Trump image
Source : Guardian [Read Article] Tuesday 12th of September 2017 01:20:43 AM
.... The party, whose 10 MPs have struck a deal to support May, asked for a senior minister to speak to the US government about Boeing’s case over Canadian firm Bombardier winning a contract to supply new planes to Delta Air Lines. Boeing has complained to the authorities in the US that the deal enabling Bombardier to build 125 C-Series passenger jets for Delta was unfairly subsidised by a Canadian state. ...
Trauma as travellers face a gender issue going through security image
Source : Guardian [Read Article] Monday 11th of September 2017 08:55:25 AM
.... Instead of searching him, he said officials summoned him to one side, demanded to see his passport and, when he repeatedly asked why, threatened to call the police. The reason was eventually explained loudly, he says, in front of other passengers: security staff were unclear whether he was male or female and wanted proof of his sex before deciding which official should search him. ...
Should first-class train travel be abolished? image
Source : Guardian [Read Article] Monday 11th of September 2017 08:00:00 AM
....The resentment of those who pay for privileged travel is greatest, as minister Grayling knows, on Britain’s railway commuter lines. The vaunted doubling of passenger numbers in the past 20 years is down to an increase in big city commuting, undertaken on crowded trains in circumstances of the utmost misery. ...
How to fly Ryanair without paying all the extras image
Source : Guardian [Read Article] Saturday 9th of September 2017 06:00:00 AM
....Ryanair this week overhauled its baggage policy in a bid to encourage more customers to pay £5 for “priority boarding”, while pushing through a sneaky rise in charges for hold baggage – despite headlining its official press release “Ryanair to lower checked bag fees”. The reality is that some passengers will be forced to pay twice the fee they did before, though for others the cost will come down. ...
Southern rail owner says service has improved despite ongoing strikes image
Source : Guardian [Read Article] Thursday 7th of September 2017 09:18:04 AM
.... Southern is run by Go-Ahead’s venture with France’s Keolis, Govia Thameslink Railway (GTR). Go-Ahead’s chief executive, David Brown, said: “We apologise to our Southern passengers who have been inconvenienced for many months by disruption caused by industrial relations issues. ...
Ryanair: pay £5 for priority boarding to carry on wheelie bags image
Source : Guardian [Read Article] Wednesday 6th of September 2017 08:08:37 AM
....Ryanair customers will have to pay £5 for priority boarding from 1 November if they want to carry a wheelie bag on board, as the airline attempts to reduce boarding and flight delays caused by a shortage of overhead cabin space. Priority boarders will still be able to carry on two bags, but all other passengers will be allowed to take only one smaller bag on board the aircraft. ...
EasyJet travellers stranded in Paris after scorpion found on plane image
Source : Guardian [Read Article] Monday 4th of September 2017 07:42:04 PM
. A passenger jet has been delayed so it can be fumigated after a scorpion was spotted on board. ...
Travel disruption looms as workers at three train operators go on strike image
Source : Guardian [Read Article] Sunday 3rd of September 2017 11:01:03 PM
.... Services at both companies will run mainly between 7am and 7pm. Mick Cash, the general secretary of the RMT, said: “These strikes are about putting passenger safety before private profit and those who seek to undermine the safety culture on our railways in order to fill their own pockets should be called to account and forced back to the negotiating table. ...
The longer Brexit stays up in the air, the higher the risk flights will be grounded image
....O’Leary has not always endeared himself to the public, and it would be difficult to imagine a sudden concern for the British people trumping the narrow business interest of his airline. Of course, the economic future of both is aligned, with the UK providing the largest national market for Dublin-based Ryanair, even though O’Leary will find himself with significantly more room to manoeuvre than his British passengers should Brexit spell the worst. ...
Ryanair chief: May should be doing Brexit deal, not drinking sake image
Source : Guardian [Read Article] Thursday 31st of August 2017 02:30:49 PM
....”. Responding to O’Leary’s claims, an easyJet spokesman said: “All passengers, all airlines and all governments want there to be flights between the UK and Europe because of the huge value they bring. ...
Luton rated Britain's worst airport for fifth year in a row image
Source : Guardian [Read Article] Wednesday 30th of August 2017 11:01:14 PM
. Luton airport has been named the worst in the UK for the fifth consecutive year, after passengers branded it a “rip-off” charging penny-pinching prices despite constant overcrowding. ...
Uber pulls U-turn on controversial tracking of users after trip has ended image
....Sullivan said Uber was committed to privacy but had previously suffered “a lack of expertise” in the area. The change comes two weeks after Uber settled a US Federal Trade Commission complaint that the company failed to protect the personal information of drivers and passengers, and was deceptive about its efforts to prevent snooping by its employees. ...
Santorini's popularity soars but locals say it has hit saturation point image
Source : Guardian [Read Article] Monday 28th of August 2017 03:07:24 PM
....Zorzos has appealed to the authorities in Athens to put a break on the building spree. In an unprecedented step, he has also capped visitor numbers this year, limiting the number of cruise ship passengers disembarking daily to 8,000 people. ...
Jet and lorry fuels made from rubbish to receive UK funding image
Source : Guardian [Read Article] Monday 28th of August 2017 06:18:18 AM
. Airline passengers could fly to their destinations on jets fuelled by industrial waste or the contents of people’s dustbins if a government scheme succeeds in creating a new green energy source. ...
Need help to claim after a flight delay?  As firms cash in, beware the small print image
.... One of the first links on the Google search page was Flight Delay Claims Team (FDCT) based in Northampton, which offers to manage airline compensation claims on a no-win, no-fee basis. The website states that a claim can be submitted online in three minutes and the average payout is €400 per passenger. ...
Damage limitation as I try to find out why Uber sent me £110 car ‘cleaning bill’ image
.... For licensed drivers who use it, vehicles are their place of work and any damage or mess can mean they are unable to continue working. “When a driver claims a cleaning fee, they are required to provide us with the details of the trip, the passengers and the incident, as well as photographic evidence and a validated cleaning receipt, which our support team investigates. ...
All aboard the north’s rail powerhouse image
Source : Guardian [Read Article] Saturday 26th of August 2017 02:59:39 PM
....”. Cridland notes that local input has shaped existing rail franchises for the better: “The biggest single improvement passengers are going to see in the short term is the retirement of Pacer trains in 2019. ...
Air passengers react to alcohol crackdown: 'Get as many in as you can' image
Source : Guardian [Read Article] Friday 25th of August 2017 11:22:05 AM
....“When you get there, you’ve drank; you’re ready to go to your hotel, put your bags down, get ready and go out,” she said, ahead of a late-night Ryanair flight to the Balearic party island. Ashley is among millions of passengers who enjoy a pre-flight tipple on their summer getaway – and many of them will be filling bars in terminals this bank holiday. ...
Semi-automated truck convoys get green light for UK trials image
Source : Guardian [Read Article] Thursday 24th of August 2017 11:01:33 PM
....An earlier attempt to launch tests in the UK, heralded in 2016’s spring budget, stalled after a fruitless search for a HGV manufacturer to participate. The platooning trial will be conducted by the Transport Research Laboratory (TRL), which has been involved in other tests of driverless vehicles, including passenger shuttles in Greenwich and autonomous delivery pods for online shopping. ...
Inside the gig economy: the 'vulnerable human underbelly' of UK's labour market image
.... Each of the drivers in these particular fleets are awaiting orders from Uber. Those orders, which arrive via their smartphone, will contain details of the passengers they are to collect, and from where. ...
Apple puts brakes on self-driving car project, report says image
Source : Guardian [Read Article] Wednesday 23rd of August 2017 10:27:47 AM
....That is the tier of competence at which a car can travel from A to B without ever needing human intervention, which engineers at the firm said was crucial for safety. They claimed relying on a human to take control in the rare situations they are required to is less, not more, safe, since it’s nearly impossible to force a passenger in an autonomous vehicle to remain alert enough to drive safely with a moment’s notice. ...
Airports call for urgent post-Brexit deal on UK-EU flights image
Source : Guardian [Read Article] Tuesday 22nd of August 2017 05:07:10 PM
....Airports have joined forces to press the government to urgently strike a post-Brexit deal on flights between the UK and the EU, warning that the current uncertainty alone would be enough to see bookings drop by up to 41%. A report submitted to ministers by the owners of Manchester, Stansted, Heathrow, Gatwick and London City airports concludes that even if flights are not interrupted in March 2019 when Britain leaves the EU passenger numbers are likely to be hit hard without early assurances. ...
Southern rail trials wheel clamping scheme in station car parks image
Source : Guardian [Read Article] Tuesday 22nd of August 2017 04:07:28 PM
. Southern rail is to further test the patience of passengers after months of industrial action and disruption to services by trialling a new vehicle clamping regime in seven station car parks. ...
Day of moaning declared in north of England over train woes image
Source : Guardian [Read Article] Monday 21st of August 2017 05:00:03 AM
....6% from next year. The early train down from Glasgow to Manchester airport was recently ranked the fifth most overcrowded service in the UK by the Department for Transport, with 169 passengers standing. ...
Weak pound could boost manufacturing, if manufacturing itself wasn’t so weak image
.... But if he gets his way, passing the hours and minutes in departure lounges will be a considerably drier experience for holidaymakers. Ryanair, the budget carrier of which he is boss, has demanded a two-drink limit at airport bars, on the grounds that airlines have to deal with the consequences of drunk passengers – such as emergency landings at airports even more far-flung than the average Ryanair destination. ...
UK rail fare rise ‘will force key workers to quit city jobs’ image
Source : Guardian [Read Article] Saturday 19th of August 2017 11:05:27 PM
....6% increase to regulated fares, including commuter fares and season tickets, spilled over last week after it was revealed that the rises would come into effect in January. Transport groups protested at the growing cost of what many passengers regard as worsening services, while the industry claimed the rises were necessary to fund investment. ...
Better subsidies would make rail fares more affordable … just in time for Brexit image
....Passenger numbers here have boomed, with a modal shift from car to train that Germany and France have not been able to match. Britain’s railways also have an unrivalled safety record across Europe, with more than a decade having passed since a passenger died in a train crash. ...
Seven ways to cut the cost of Britain’s rail tickets image
Source : Guardian [Read Article] Saturday 19th of August 2017 02:59:16 PM
....For many commuters – most painfully, of course, on Southern – the cost of their ticket already looked dubious value for crowded and often-disrupted services. Even as the news broke, passengers were being turned away from London Waterloo after a derailment, after a month of reduced service due to engineering work – with no compensation. ...
From airline cancellations to that ropey hotel, what to do about botched holidays image
.... If you are repeatedly ignored you have two choices: bring a small claims court action, which is often enough to get the airline to pay up; or hand it over to a solicitor that specialises in EU261 claims. There are some firms to avoid, but Bott & Co can be trusted, although it does retain 25% plus VAT of the total compensation plus a £25 per passenger admin charge. ...
Family reunion is ruined as easyJet struggles to return my passport image
Source : Guardian [Read Article] Wednesday 16th of August 2017 06:00:31 AM
....When I was putting my bag in the overhead locker of our easyJet flight, my passport, unbeknown to me, slipped onto the seat in front. The passenger who later occupied that seat handed it to a crew member, who passed it to airport ground staff. ...
EasyJet and Ryanair should be wary of launching Air Berlin bid | Nils Pratley image
....The reaction makes sense. Air Berlin has been loss-making for years but it is still a top 10 European airline, measured by numbers of passengers, and thus has been able to irritate rivals by merely surviving. ...
French pilots claim easyJet is risking safety by scheduling too many flights image
. French pilots have claimed easyJet is risking passenger and crew safety by scheduling too many flights. ...
Rail users face steepest fare rise in five years as inflation hits 3.6% image
Source : Guardian [Read Article] Tuesday 15th of August 2017 08:32:02 AM
....The RMT general secretary, Mick Cash, said government policies of holding down wages while allowing fares to rise was a “toxic combination”. He said: “The private operators and government say the rises are necessary to fund investment but the reality is that they are pocketing the profits while passengers are paying more for less with rail engineering work being delayed or cancelled, skilled railway jobs being lost and staff cut on trains, stations and at ticket offices. ...
UK commuters brace for rail fares hike of 3.5% image
Source : Guardian [Read Article] Tuesday 15th of August 2017 06:55:16 AM
. Rail commuters will find out on Tuesday how much the cost of season tickets will increase by next year, as trade unions warn that passengers are paying “more for less”. ...
Ryanair calls for airport crackdown on alcohol sales image
Source : Guardian [Read Article] Monday 14th of August 2017 02:40:37 PM
. Ryanair has called for a crackdown on alcohol sales at British airports after claiming that airlines are saddled with the consequences of passengers getting drunk before flights. ...
Uber to offer tipping for UK users – and introduce waiting charges image
Source : Guardian [Read Article] Monday 14th of August 2017 12:00:33 PM
. Uber will allow UK users to leave a tip and will also charge passengers for keeping cabs waiting, as it attempts to take the sting out of a long-running dispute with drivers over labour rights. ...
Steep rise in number of air passengers arrested for drunken behaviour image
Source : Guardian [Read Article] Sunday 13th of August 2017 11:01:26 PM
. The number of passengers arrested for drunken behaviour on flights or at UK airports increased by 50% in the past year. ...
Bumped off an easyJet flight – even though I had checked in on time image
Source : Guardian [Read Article] Saturday 12th of August 2017 06:00:37 AM
....“The story gets worse. When I arrived at the gate, there was another passenger, an elderly French woman, in floods of tears because they had done exactly the same thing to her – bumped her off the flight – and she was going to miss a funeral as a result. ...
EasyJet 'sent passenger on futile tour of Morocco to recover bag' image
Source : Guardian [Read Article] Saturday 12th of August 2017 06:00:37 AM
. EasyJet has not only been attacked for overbooking this week – another passenger has described “the worst customer service I have ever experienced” after the airline failed to put her suitcase on a flight to Essaouira, Morocco, and then sent her on an expensive, yet futile, tour of the country to try to recover it. ...
Armed police called to Heathrow over British Airways flight delay image
Source : Guardian [Read Article] Thursday 10th of August 2017 08:22:04 AM
. Armed police have been called to Heathrow airport after passengers became angry that a British Airways flight was delayed for two days. ...
Pilotless planes: what you need to know image
Source : Guardian [Read Article] Monday 7th of August 2017 02:54:35 PM
. Pilotless passenger aircraft could save the industry, and airline passengers, $35bn (£27bn) a year, according to investment bank UBS. ...
Britons shunning two-week holidays in favour of short breaks image
Source : Guardian [Read Article] Monday 7th of August 2017 12:27:00 PM
....Throughout the 1980s and 1990s, EU leaders relaxed the rules to create a common aviation area across Europe, allowing low-cost carriers such as easyJet and Ryanair to enter the market, it noted. Between 1996 and 2015 – the most recent figures available – passenger numbers at UK airports increased by 85%, from 135m to 251m. ...
Air passengers wary of pilotless planes – even if they lead to lower fares image
. Pilotless planes would save airlines $35bn (£27bn) a year and could lead to substantial fare cuts – if passengers were able to stomach the idea of remote-controlled flying, according to new research. ...
Destination misery: seven ways they turned airports into hell image
Source : Guardian [Read Article] Saturday 5th of August 2017 06:00:04 AM
....This has been perfected at Stansted. Why give passengers toilets, water and gate information when you can, instead, subject them to an unavoidable traipse through a shopping mall? Then there’s the guy selling you a £100 ticket for the very slim chance of winning a Ferrari. ...
Air passengers face delays due to strikes and tighter border controls image
Source : Guardian [Read Article] Friday 4th of August 2017 05:28:21 PM
....Holidaymakers could face long delays as a result of industrial action at some Spanish airports and tighter border controls across Europe on one of the busiest weekends of the year. Airlines have advised passengers to allow extra time and prepare for long delays, while one travel organisation said the elderly and young should take special precautions. ...
British Airways cabin crew extend strike for further two weeks image
Source : Guardian [Read Article] Thursday 3rd of August 2017 12:23:42 PM
....”. A spokeswoman for the airline said it was committed to flying all its customers to their destinations, by merging departures, leasing planes and crew from outside, and rebooking passengers on to other airlines. ...
BA passengers at Gatwick and Heathrow hit by check-in delays image
Source : Guardian [Read Article] Wednesday 2nd of August 2017 08:20:23 AM
....”. In May, the airline was hit by an IT failure, which affected about 75,000 passengers as flights were cancelled. ...
Passengers facing delays and long queues at some European airports image
Source : Guardian [Read Article] Tuesday 1st of August 2017 08:32:11 AM
. British passengers flying to and from continental Europe for their summer holidays face the prospect of “devastating” delays because of tougher Schengen area border controls, Europe’s largest airline lobby group has warned. ...
I offered to pay to reserve an aisle seat … but Thomson still says ‘no’ image
....You were told firmly by Thomson that this was its “final response” on the matter and that it could not allocate you the seating you wanted. However, when we talked to Thomson it became clear that, although its standard policy is not to allocate aisle seats because it leaves unpopular “orphan” or empty seats by the windows, passengers who are disabled or who have medical issues are entitled to claim priority as a “welfare” passenger. ...
Amtrak's $630m Trump budget cut could derail service in 220 US cities image
.... The loss of a service used by about 5,000 people a year, Jamieson said, would be a grievous blow for local people and tourists. A woman sitting on a bench was waiting to pick up passengers arriving from Los Angeles for the Marfa film festival. ...

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