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.... Ryanair’s PR mistake was to warn of cancellations that would affect 400,000 people, but not publish immediately the list of flights. That left 18 million customers across Europe worried they might be among them. ... [Read full article on Guardian ]
Saturday 23rd of September 2017 06:00:08 AM
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.... The underlying disdain for both passengers and employees is genuine, too. Sometimes it spills over into the real world, at the moment in the fiasco over his pilots’ holiday entitlement, which has left 18 million customers in an anxious limbo while they wait to find whether their flights booked over the next eight weeks will be cancelled. ... [Read full article on Guardian ]
Monday 18th of September 2017 06:24:15 PM
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Latest Finance News related to Million Customers

You hate Ryanair – but you will fly it again image
Source : Guardian [Read Article] Saturday 23rd of September 2017 06:00:08 AM
.... Ryanair’s PR mistake was to warn of cancellations that would affect 400,000 people, but not publish immediately the list of flights. That left 18 million customers across Europe worried they might be among them. ...
Editorial | The Guardian view on Ryanair: the low expectations airline image
Source : Guardian [Read Article] Monday 18th of September 2017 06:24:15 PM
.... The underlying disdain for both passengers and employees is genuine, too. Sometimes it spills over into the real world, at the moment in the fiasco over his pilots’ holiday entitlement, which has left 18 million customers in an anxious limbo while they wait to find whether their flights booked over the next eight weeks will be cancelled. ...
Government should cut Bank of Ireland out of Post Office bank, says report image
Source : Guardian [Read Article] Wednesday 6th of September 2017 11:01:44 PM
....A spokesman for Bank of Ireland said the lender has a “long-established and successful financial services partnership” with the Post Office, dating back over a number of years and serving about 2. 4 million customers. ...
Profit margins at big six energy firms hit highest level on record image
Source : Guardian [Read Article] Thursday 31st of August 2017 05:21:31 PM
....95%. Centrica provoked uproar this month when it raised prices for 3 million customers, which the chief executive of its consumer business, Mark Hodges, blamed on “an underlying increase in policy and transmission costs”. ...
Banks brace for rush of PPI claims as £42m TV ad campaign begins image
Source : Guardian [Read Article] Friday 25th of August 2017 10:21:14 AM
....For some customers, the deadline represents a second opportunity to receive compensation: 1. 2 million customers previously rejected are being told they may have other grounds for complaint. ...
Bunnings beware: the Homebase revolution is failing to shape up image
Source : Guardian [Read Article] Thursday 17th of August 2017 06:45:27 PM
.... Prepayment customers are already covered and another two or three million people could be included if the net is extended to yet-to-be-defined “vulnerable” customers. But that would only take the tally to six or seven million customers, not the 17 million families referenced by May. ...
RBS preparing to cut nearly 900 IT jobs, says union image
Source : Guardian [Read Article] Tuesday 15th of August 2017 02:33:43 PM
....The bank has been plagued by IT problems in the past, notably in June 2012 when 6. 5 million customers were locked out their accounts for days. ...
Banks issue new sort codes in ringfencing of high street operations image
Source : Guardian [Read Article] Sunday 6th of August 2017 03:15:24 PM
....Barclays is not alone in needing to issue new sort codes, which signify the branch associated with the account. The Bank of England has estimated that about 1 million customers could be affected in an industry where there are 72m personal current accounts. ...
Student loans: graduates still face cash grabs of £300 a month image
Source : Guardian [Read Article] Saturday 5th of August 2017 06:00:04 AM
Santander cuts back lending amid Bank of England concern over personal debt image
....Despite slashing interest payouts on 123, Santander said its “loyal retail customer base” continued to grow, rising to 3. 9 million customers. ...
SSE loses 230,000 customers in 'highly competitive' UK market image
Source : Guardian [Read Article] Thursday 20th of July 2017 05:28:01 PM
. SSE lost nearly a quarter of a million customers in the three months to June as it warned that it faced “complex challenges” this year. ...
Left hanging on as Virgin and Bellway pass the buck for new phone line image
....This year the telecoms regulator, Ofcom, announced plans to enforce automatic compensation payments for the 2. 6 million customers a year who suffer from delayed installations or repairs. ...
Millions betrayed by Tories’ energy price cap U-turn, says Labour image
....“Ofgem’s proposals will not end the energy rip-off for 17m families, as we promised in our manifesto. Under this plan, fewer than 3 million customers will be helped and the remaining 14 million will see their energy bills rise as energy companies recoup the cost of the cap by milking the rest of us,” said the former minister in a statement. ...
Fixed-odds betting terminal review delayed until autumn image
Source : Guardian [Read Article] Friday 30th of June 2017 06:11:07 PM
....”. The Association of British Bookmakers said: “Any decisions affecting an industry that serves six million customers and employs over 52,000 people, more than the rest of the gambling industry combined, should be taken on the basis of the facts and evidence. ...
Co-op Bank secures £700m rescue deal from hedge funds image
Source : Guardian [Read Article] Wednesday 28th of June 2017 11:18:25 AM
....The Co-operative Group will be left with only a 1% stake in the Co-op Bank after a complex deal reached with hedge funds and other investors to pump £700m into the lossmaking lender. The capital injection means the bank, which has 4 million customers, will continue as a standalone entity after it abandoned efforts to find a buyer. ...
Co-op Bank abandons sale talks as it edges towards rescue deal image
Source : Guardian [Read Article] Monday 26th of June 2017 05:25:23 PM
.... The talks with investors are “advanced” the bank said. The bank – which has 4 million customers – has bonds which are held by institutions such as hedge funds as well as some retail investors. ...
Co-op Bank in advanced talks to secure hundreds of millions for rescue image
....Four years ago, hedge funds which owned bonds issued by the Co-op bank helped contribute to its rescue and they are again regarded as the most likely source for the extra capital the bank needs to appease the Bank of England. In an update on the sales process on Monday, the Co-op bank, which has 4 million customers, said it was “in advanced discussions with a group of existing investors with a view to a prospective equity capital raise and liability management exercise”. ...
Energy price cap likely to go ahead despite warnings of 'timebomb' image
Source : Guardian [Read Article] Monday 19th of June 2017 03:36:14 PM
....”. Pro-cap Conservatives are likely to get further ammunition within the next fortnight, when British Gas is expected to hike prices for the three-quarters of its 14 million customers. ...
HSBC cash sweetener aims to entice staff to new Birmingham HQ image
Source : Guardian [Read Article] Sunday 4th of June 2017 03:56:29 PM
.... He said a delay could lead to the bank’s UK division lacking the ability to maintain proper money-laundering controls. HSBC, which has 16 million customers in the UK, selected Birmingham for its British headquarters partly because of its purchase of Midland Bank in 1992. ...
HSBC voice recognition system breached by customer's twin image
Source : Guardian [Read Article] Friday 19th of May 2017 02:31:12 PM
. HSBC’s voice recognition ID system used by half a million customers for secure access to their bank accounts has been breached by a customer’s twin mimicking his voice. ...
TransferWise becomes profitable six years after being founded image
....It is valued at $1. 1bn (£850m) and says it has more than one million customers. ...
Households in South East England told to use water wisely image
Source : BBC [Read Article] Saturday 13th of May 2017 01:42:54 AM
....Up to 3. 6 million customers in south-east England have been told to save water, because of a lack of rainfall. ...
Co-op Bank investors braced for losses as it tries to raise £750m image
Source : Guardian [Read Article] Tuesday 9th of May 2017 06:31:56 PM
.... The Manchester-based bank has endured five consecutive years of losses since its problems started to emerge in 2013, which have sapped its ability to rebuild its capital. But the Co-op Bank’s management hopes to attract a buyer because of its 4 million customers who are attracted by its ethical approach to doing business. ...
China's Alipay takes on Apple in US expansion image
Source : BBC [Read Article] Tuesday 9th of May 2017 07:30:05 AM
.... . Globally Alipay has about 450 million customers. ...
British Gas loses more customers despite holding prices image
Source : BBC [Read Article] Monday 8th of May 2017 07:38:11 AM
. The owner of British Gas has lost more than a quarter of a million customers since the beginning of the year despite not raising prices. ...
British Gas owner warns Tory energy price cap could push up prices image
....Mark Todd, co-founder of switching site Energyhelpline, said the supplier was shedding customers because its prices were not competitive. “British Gas have kept their standard prices much lower than the rest of the big six but even so this has still seen them lose quarter of a million customers in the first three months of trading – ultimately because there are much cheaper tariffs available for switchers. ...
Blow to savers as Premium Bond prizes are slashed by £7m image
Source : Daily Express [Read Article] Sunday 30th of April 2017 10:40:00 PM
....7 per cent. The changes, including those made to Premium Bonds, will impact more than 21 million customers. ...
Hard times for Whole Foods: 'People say it's for pretentious people. I can see why' image
.... Other rivals, including Kroger, picked up Whole Foods customers. Last month, Barclays advised that Whole Foods had experienced a “staggering” decline in foot traffic that it estimated at 3%, or roughly 14 million customers. ...
RBS and Lloyds IT faults cause online banking frustrations image
Source : Guardian [Read Article] Friday 28th of April 2017 03:24:55 PM
....” No customers would be left out of pocket, the bank added. Lloyds, which has 25 million customers, said: “We are aware that some of our customers are experiencing issues logging on to internet banking across all Lloyds Banking Group brands. ...
Swinton insurance cuts 900 jobs as customers switch to online image
Source : Guardian [Read Article] Wednesday 26th of April 2017 06:06:32 PM
....The second wave of closures in just over a year means the company’s branch network will more than halve to 111, although it says it will still be the biggest insurance broker on the high street. Swinton, which started selling insurance door to door 60 years ago and has 2 million customers, said it was reviewing the size and structure of its branch network. ...
Boohoo online fashion retailer sees its profits double image
Source : BBC [Read Article] Wednesday 26th of April 2017 06:17:43 AM
....The company now has 5. 2 active million customers worldwide, and crucially is able to rely on social media "influencers" and video bloggers - "vloggers" - to spread the word to its 18 to 24-year-old target market. ...
Three apologises after network problems image
Source : BBC [Read Article] Sunday 23rd of April 2017 02:19:36 AM
.... . Three, which has about nine million customers, experienced a data breach last year which saw personal details, including names and addresses, accessed unlawfully. ...
London 'not the best place' for fintech start-ups image
Source : BBC [Read Article] Wednesday 12th of April 2017 12:57:56 PM
....". Mr Hinrikus started Transferwise with fellow Estonian Kristo Kaarmann in 2011 and built it into a business with more than a million customers. ...
Millions of EDF customers face second price rise this year image
Source : Guardian [Read Article] Wednesday 12th of April 2017 11:36:37 AM
....The government is under mounting pressure to take strong action on rising energy bills after one of the “big six” suppliers imposed its second price hike this year on 1. 5 million customers. ...
NS&I launches new market-leading investment bond with rate of 2.2 per cent image
Source : Daily Express [Read Article] Wednesday 12th of April 2017 12:01:00 AM
....NS&I, which also offers premium bonds, is backed by the Treasury, so money invested with it is 100% secure. The provider, which previously offered popular pensioner bonds, has more than 25 million customers. ...
Wonga data breach 'affects 245,000 UK customers' image
Source : BBC [Read Article] Sunday 9th of April 2017 02:20:23 PM
....Talk Talk received a record fine last year for a data breach, but of the nearly 157,000 customers affected, most did not have bank account details stolen. A data breach at Yahoo affected nearly eight million customers in the UK last year, but was focused on email addresses and passwords. ...
Wonga data breach could affect nearly 250,000 UK customers image
Source : Guardian [Read Article] Sunday 9th of April 2017 11:33:39 AM
Sky's 21st Century Fox takeover cleared by Europe image
Source : BBC [Read Article] Friday 7th of April 2017 02:37:06 PM
....Shares in Sky closed up 1p at 963p on Friday. The satellite broadcaster has 22 million customers in the UK, Ireland, Italy, Germany and Austria. ...
Co-op boss shrugs off £130m loss to focus on group's 'stellar progress' image
....Leighton said the £140m additional writedown of the bank, which had already been written down twice in the past year, was “a piece of prudent accounting” while the bank was being sold by its hedge fund owners. The bank put itself up for sale in February in an attempt to raise more capital and give greater stability to its 4 million customers, four years after it was rescued by hedge funds. ...
Co-op Group makes loss as bank stake written off image
Source : BBC [Read Article] Thursday 6th of April 2017 06:27:53 AM
....The group also said that its financing costs had risen by £74m in 2016. The Co-op Bank, which has four million customers, put itself up for sale in February. ...
Co-operative Group to write off the value of its stake in Co-op bank image
Source : Guardian [Read Article] Monday 3rd of April 2017 06:30:15 AM
....The mutual is set to take a £140m hit as it slashes the value of its 20% stake in the bank to zero, amid ongoing uncertainty about its former financial arm’s future. The Co-op Bank, which is now controlled by US hedge funds after a 2013 rescue deal, put itself up for sale in February in a bid to raise more capital and give greater stability to its 4 million customers. ...
Five banks are merging to create an Indian super-bank image
Source : BBC [Read Article] Thursday 30th of March 2017 11:03:23 PM
. Five Indian banks are to merge with the country’s largest bank – the State Bank of India or SBI - to create a super-bank with $550bn of assets and 500 million customers. ...
Energy price cap would damage competition, says SSE boss image
Source : Guardian [Read Article] Thursday 30th of March 2017 12:51:29 PM
....SSE, which has 8. 08 million customers, had no choice over its decision to raise electricity prices by 15% as it would have lost money if it had not acted, Phillips-Davies said. ...
Co-operative Bank says it has interest of several credible buyers image
Source : Guardian [Read Article] Friday 24th of March 2017 10:12:57 AM
....The Co-operative Bank has confirmed that a number of “credible” potential buyers have expressed an interest in the troubled bank, as fears grow that it will be broken up rather than sold as an ongoing entity. Co-op Bank, which is controlled by US hedge funds, put itself up for sale in February in a bid to raise more capital and give greater stability to its 4 million customers. ...
Co-op Bank sale plan attracts suitors image
Source : BBC [Read Article] Friday 24th of March 2017 09:52:14 AM
....". The Co-op Bank has four million customers and is well known for its ethical standpoint, which its board said made it "a strong franchise with significant potential" to prospective buyers. ...
Broadband users in line for millions in Ofcom compensation plan image
Source : Guardian [Read Article] Friday 24th of March 2017 09:31:46 AM
....It estimates that as many as 2. 6 million customers could receive up to a total of £185m in compensation payments each year under the scheme. ...
Ofcom plans instant payback for broadband woes image
Source : BBC [Read Article] Friday 24th of March 2017 07:38:46 AM
....The plan, which is now subject to consultation, could benefit up to 2. 6 million customers, the regulator added. ...
RBS and NatWest to shed 158 branches and more than 400 jobs image
Source : BBC [Read Article] Thursday 23rd of March 2017 04:03:12 PM
....An RBS spokesman said the bank now had 4. 2 million customers who used its mobile app - an increase of two million since 2014. ...
YouTube is like the wild west – why won't Google pay to clean it up? image
....As a plan B, the Idea deal looks a sensible way to counter the price-slashing tactics of well-funded newcomer Reliance Jio. The merged Vodafone/Idea entity will be the market leader with almost 400 million customers. ...
Three UK's mobile customers experience new data breach image
Source : Guardian [Read Article] Monday 20th of March 2017 05:18:58 PM
....Other customers also wanted to know why they were being presented with other people’s information when they logged in. Three UK, which is owned by the telecoms giant Hutchinson and has 9 million customers in Britain, said it was investigating. ...
Vodafone deal creates India mobile giant image
Source : BBC [Read Article] Monday 20th of March 2017 05:09:56 AM
....UK telecoms giant Vodafone has merged its Indian business with Idea Cellular, India's third-largest network, to create the country's largest operator. The combined company will have almost 400 million customers, accounting for 35% of the market share, the firms said in a statement. ...
Fox takeover bid for Sky to be reviewed image
Source : BBC [Read Article] Thursday 16th of March 2017 11:37:23 AM
....The company said it was "confident" the takeover would be approved. Critics of the merger, which gives 21st Century Fox access to Sky's 22 million customers in Europe, fear it will mean Rupert Murdoch has too much control of the UK media. ...
Five ways the singles chart can be fixed image
Source : BBC [Read Article] Tuesday 14th of March 2017 09:55:40 AM
....The dilemma is that streaming is enjoying exponential rates of growth. Spotify added 10 million customers in the last six months; while Apple Music has attracted 20 million subscribers in less than two years. ...
Energy costs to soar as Big Six companies turn up the heat image
Source : Daily Express [Read Article] Tuesday 14th of March 2017 08:01:00 AM
....8 per cent from April 26, with the 2. 5 million customers on its standard dual fuel energy tariff set on average to pay £1,144. ...
UK households spent £180m on 'unnecessary' power capacity – report image
Source : Guardian [Read Article] Monday 13th of March 2017 06:01:24 AM
....ON, which last week announced it was hiking dual fuel prices for 2. 5 million customers by 8. ...
How free market helped big six energy firms to rack up huge profits image
Source : Guardian [Read Article] Sunday 12th of March 2017 12:05:09 AM
....Then last year the Competition and Markets Authority announced a package of “remedies” to clean up the market and encourage the sticky 66% to exercise their consumer rights. This included giving energy companies a database of about 10 million customers who had never switched, letting price comparison websites choose which deals they promote, and capping bills for pre-payment customers like Mckay who only have access to a fraction of the deals available on the open market. ...
Co-op Bank reports loss as suitors circle image
Source : BBC [Read Article] Thursday 9th of March 2017 08:37:46 AM
....But the planned sales raised concerns from the former business secretary, Sir Vince Cable, and two Treasury Committee MPs. The Co-op Bank has four million customers and is well known for its ethical standpoint, which its board said made it "a strong franchise with significant potential" to prospective buyers. ...
E.ON price rise branded 'monstrous' as users face £97 a year extra image
Source : Guardian [Read Article] Tuesday 7th of March 2017 03:32:17 PM
....8% on average, and standard gas prices rise by 3. 8%, affecting more than half of the company’s 4 million customers if they take no action. ...
E.On to raise gas and electricity prices in April image
Source : BBC [Read Article] Tuesday 7th of March 2017 11:24:37 AM
....On said that 2. 5 million customers would be affected by the increases, which come into effect on 26 April. ...
The truth about falling gas prices image
Source : Guardian [Read Article] Saturday 25th of February 2017 06:59:05 AM
.... The BBC went for a straight “EDF to cut gas bills, but raise electricity prices”. But the truth is that for many of its five million customers, EDF has not cut gas prices. ...
Co-op Bank faces struggle to find owner with ethics – and deep pockets image
Source : Guardian [Read Article] Saturday 18th of February 2017 04:00:05 PM
....Its response has been to look for a buyer but that is where the problems start. A new owner may not have the same ethical approach to business – indeed, it could even be forced to stop using the Co-op brand – but the bank has 4 million customers and 85% of them, according to the Co-op’s own research, joined the bank precisely because of its ethical stance. ...
For sale: Co-op Bank looks for buyers image
Source : Guardian [Read Article] Monday 13th of February 2017 08:05:49 AM
.... A break-up of the bank could also attract bidders from specialist banks for parcels of loans and customers. Dennis Holt, the bank’s chairman, said it had now cut costs and sold troubled loans to begin to seek a buyer for the Manchester-based operation with 4 million customers and 105 branches. ...
Scottish Power customers to be hit by 7.8% price hike image
Source : Guardian [Read Article] Friday 10th of February 2017 12:26:20 PM
....British Gas customers will enjoy a reprieve from the price hikes, the first increases in three years. The company, which has 5 million customers, said it was able to freeze its standard variable tariff because it had “significantly” reduced its own costs. ...
New blow to 21 MILLION savers: National Savings axes Premium Bond prizes and rates image
. NS&I (National Savings and Investments) is slashing rates from May 1 in a move that will affect 21million customers. ...
UK inflation warnings intensify as service sector costs rise image
Source : Guardian [Read Article] Friday 3rd of February 2017 01:43:13 PM
.... High street retailer Next has warned the devaluation of the pound will hike the price of clothing by up to 5% in the coming months. In the latest sign living costs are rising, Npower said on Friday it was raising prices for more than a million customers, pushing up dual fuel bills rise by an average of 9. ...

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