.... Their experience demonstrates what can happen when council property is turned over to a private contractor without sufficient oversight and accountability, when profit is prioritised over the welfare of tenants. The deficiency – the travesty, even – has been, above all, of democracy: the channels of communication that once existed between a social tenant and a local authority landlord
have become labyrinthine, creating confusion not only over who to complain to, but also who is liable should anything go awry. ...
[Read full article on Guardian
Friday 21st of July 2017 05:00:09 AM