Topic filter : Complaint

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....A spokesperson for the Civil Aviation Authority said new measures were recently introduced for passengers who were finding extracting compensation from airlines difficult. "Last year we introduced alternative dispute resolution to the aviation industry so passengers, who have been unable to resolve a complaint with an airline, can get an independent decision that the airline must abide by," they said. ... [Read full article on BBC ]
Friday 19th of May 2017 11:58:03 PM
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.... . The DoJ filed the complaint on behalf of the US Environmental Protection Agency (EPA). ... [Read full article on BBC ]
Tuesday 23rd of May 2017 07:28:10 PM
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....So anxious is the company to keep buyers spending that it turned a blind eye to a stream of violent threats sent by one to a seller in Australia. The victim made 10 complaints about the abusive messages to eBay which responded by restricting the messages to three a day to each of her three accounts. ... [Read full article on Guardian ]
Sunday 21st of May 2017 05:59:46 AM
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.... Should I as a consumer have been aware that fridge/freezer door handles are considered “cosmetic” and will not be replaced if faulty? Dr AM, Newcastle upon Tyne. This was a new one on us, too, even given the diverse range of complaints which land on the Consumer Champions’ desk. ... [Read full article on Guardian ]
Sunday 21st of May 2017 06:00:47 AM
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....uk). Talkboards, meanwhile, are full of complaints. ... [Read full article on Guardian ]
Monday 22nd of May 2017 06:00:15 AM
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....Be aware demands for administration payments must by law be accompanied by a summary of rights and obligations, and the amounts charged reasonable. Unresolved complaints can be considered by the redress scheme run by the trade body the agent belongs to. ... [Read full article on Daily Express ]
Monday 22nd of May 2017 07:54:00 PM
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Latest Finance News related to Complaint

US accuses Fiat Chrysler of using 'defeat devices' image
Source : BBC [Read Article] Tuesday 23rd of May 2017 07:28:10 PM
.... . The DoJ filed the complaint on behalf of the US Environmental Protection Agency (EPA). ...
LEASEHOLDER heavily penalised after honest payment slip    image
Source : Daily Express [Read Article] Monday 22nd of May 2017 07:54:00 PM
....Be aware demands for administration payments must by law be accompanied by a summary of rights and obligations, and the amounts charged reasonable. Unresolved complaints can be considered by the redress scheme run by the trade body the agent belongs to. ...
I’m innocent, so how can I park this fine back with Aldi? image
Source : Guardian [Read Article] Monday 22nd of May 2017 06:00:15 AM
....uk). Talkboards, meanwhile, are full of complaints. ...
Who needs a door handle on a freezer? It’s a ‘cosmetic’ item, says Zanussi image
.... Should I as a consumer have been aware that fridge/freezer door handles are considered “cosmetic” and will not be replaced if faulty? Dr AM, Newcastle upon Tyne. This was a new one on us, too, even given the diverse range of complaints which land on the Consumer Champions’ desk. ...
Ebay accused of failing its sellers as fraudulent buyers manipulate the system image
....So anxious is the company to keep buyers spending that it turned a blind eye to a stream of violent threats sent by one to a seller in Australia. The victim made 10 complaints about the abusive messages to eBay which responded by restricting the messages to three a day to each of her three accounts. ...
The UK's most delayed airlines revealed image
Source : BBC [Read Article] Friday 19th of May 2017 11:58:03 PM
....A spokesperson for the Civil Aviation Authority said new measures were recently introduced for passengers who were finding extracting compensation from airlines difficult. "Last year we introduced alternative dispute resolution to the aviation industry so passengers, who have been unable to resolve a complaint with an airline, can get an independent decision that the airline must abide by," they said. ...
Tesla factory workers reveal pain, injury and stress: 'Everything feels like the future but us' image
.... Tesla said the change had been “a success”, and resulted in a 50% decline in overtime hours. Sanchez and other workers said they believed more injuries occurred because, for years, the company did not take worker safety seriously, with some managers belittling their complaints and pressuring them to work through pain. ...
Channel 4 executive who poached Bake Off favourite to land top job image
Source : Guardian [Read Article] Thursday 18th of May 2017 06:00:18 AM
.... McCririck lost his case. During this period the at times abrasive Hunt ran into difficulties with many of the independent TV production companies that make Channel 4’s programmes, with a barrage of complaints centred on a regime of “micro-management”. ...
VW emissions: bosses face investigation over claims they misled investors image
.... Porsche SE chairman Hans Dieter Pötsch is also under investigation. Prosecutors confirmed media reports that Germany’s federal financial supervisory authority filed a complaint in 2016 asking prosecutors to investigate executives from the holding company. ...
Richard Branson says scammers are using his name to dupe investors image
Source : Guardian [Read Article] Wednesday 17th of May 2017 03:08:44 PM
....”. Some countries have banned the trading of binary options, which are not currently regulated by the Financial Conduct Authority (FCA), so investments in them are not protected by the UK’s financial services complaints and compensation scheme. ...
CRUSADER: Energy firm sees light over bad bill image
Source : Daily Express [Read Article] Wednesday 17th of May 2017 02:15:00 PM
.... But fighting his corner has been a wretched business. Last week Crusader asked Ombudsman Services: Energy, which had rejected his complaint, to examine its actions. ...
Dear John Lewis, all I want is my £155 refund … refunded image
Source : Guardian [Read Article] Wednesday 17th of May 2017 06:00:01 AM
....It has now been processed and a gesture of goodwill for the inconvenience is on the way. It should be noted that we get a disproportionately high number of complaints about this John Lewis credit card. ...
Labour's water renationalisation plan is a damp squib | Nils Pratley image
Source : Guardian [Read Article] Tuesday 16th of May 2017 07:34:13 PM
....The problem, of course, is Labour’s idea is not to buy the companies in order to play games of financial arbitrage. One assumes the aim is to charge customers less since the manifesto complaint is that “water bills have increased 40% since privatisation”. ...
McDonald's decides to withdraw 'offensive' television advert image
Source : BBC [Read Article] Tuesday 16th of May 2017 04:32:24 PM
....Bereavement charity, Grief Encounter, had "countless calls" from parents saying their bereaved children had been upset by the advert. The Advertising Standards Authority also said it had received complaints and would "carefully assess them to see whether there are grounds to investigate". ...
McDonald's pulls ad that 'exploited child bereavement' image
Source : Guardian [Read Article] Tuesday 16th of May 2017 10:12:36 AM
....”. The Advertising Standards Authority said it had received about 100 complaints by Monday, with more coming in. ...
Vodafone reports hefty loss after hit from Indian unit image
Source : BBC [Read Article] Tuesday 16th of May 2017 08:12:13 AM
...."The worst moment was six months ago. Six to nine months ago we were receiving twice the number of complaints. ...
A mountain to climb to get Everest to resolve our window issue image
Source : Guardian [Read Article] Tuesday 16th of May 2017 06:00:07 AM
....When the new order came in early March, it became clear that the windows did not match the ones supplied nine months ago and the bifold doors did not fit. I have made countless calls, written a letter of complaint followed up with an email, had three separate visits from installation managers who have all promised to take action and get back to me with their proposals, and had a further installation visit so that the back door is usable. ...
Banks 'must show action' in fraud cases image
Source : BBC [Read Article] Monday 15th of May 2017 11:01:27 PM
....The banks' anti-fraud group said it had a clear action plan which was being worked through. The issue of bank transfer scams was raised by Which? last year when it submitted a "super complaint" - a legally-backed demand for a review - to the Payment Systems Regulator (PSR). ...
Will Theresa May defend workers' rights? Don't hold your breath | Nils Pratley image
....58 and the flow of dividends over the years is inadequate compensation. Woodford’s complaint, however, is that none of the chief executives over the years has adopted his idea of breaking up GSK, a business that spans pharmaceuticals, vacinnes, consumer products and a specialist HIV unit. ...
McDonald's apologises for 'offensive' television advert image
Source : BBC [Read Article] Monday 15th of May 2017 06:04:22 PM
....". The Advertising Standards Authority said it had received complaints regarding the advert, and would "carefully assess them to see whether there are grounds to investigate". ...
Kelvin MacKenzie leaves the Sun 'by mutual consent' image
Source : BBC [Read Article] Monday 15th of May 2017 03:07:07 PM
....In the controversy that followed, Everton banned Sun journalists from its football facilities and Liverpool Mayor Joe Anderson reported Mr MacKenzie to police for "racial slurs". Mr Barkley's lawyers also made a formal complaint about the piece. ...
General election 2017: Workers' rights protections promised by Tories image
....It also said a pledge from Mrs May to put workers on company boards had been "watered down". "Theresa May and her Tory government have failed to stand up for workers, with hundreds of thousands not being paid the money owed to them, thousands unable to get their case against their employer heard, and hundreds of complaints of employment agency malpractice going un-investigated," said campaign chairman Andrew Gwynne. ...
I cancelled my car insurance in the cooling-off period, but was still charged image
.... Full details are found in the ‘our charges’ and ‘policy cancellation’ sections,” it states. We think you should complain to the FOS, and we will publish the outcome if and when it decides on your complaint. ...
How to build your grand design for a humble price image
Source : Guardian [Read Article] Sunday 14th of May 2017 06:00:08 AM
.... They expect to pay about £300,000 in total for their 135 sq m house. Nathan’s only complaint is that the process is taking too long because they are among the first wave of buyers. ...
Taylor Wimpey compensation offer is PR con, claim victims of leasehold scandal image
....”. More than 4,000 people have joined a Facebook group, the National Leasehold Campaign, to protest over ground rent issues and excessive charges, with complaints directed not just at Taylor Wimpey but at other major developers, including Persimmon and Bellway. ...
Fresh warning to holidaymakers about bogus food complaints image
Source : Guardian [Read Article] Friday 12th of May 2017 03:48:18 PM
....British holidaymakers in Portugal have been told they face prosecution if they lodge bogus food poisoning claims against hotels. The Foreign and Commonwealth Office (FCO) has updated its travel advice to urge visitors to only pursue genuine complaints. ...
I returned a bathroom sink to Aqva but it claims it arrived damaged image
....In vain have I called and emailed Aqva. Silence seems to be its strategy for suppressing customer complaints. ...
Is it better to borrow money for a foreign property from home or overseas? image
Source : Daily Express [Read Article] Friday 12th of May 2017 12:00:00 AM
....The other issue with getting an overseas mortgage is that you will not receive the same protections as you would if you dealt with a UK institution. Bodies like the Financial Ombudsman Service can only deal with complaints regarding companies that operate in or from the UK, while the Financial Conduct Authority (FCA) only regulates UK businesses, so if something went wrong you would not be able to claim compensation on an overseas mortgage. ...
Keurboom Communications fined record £400,000 over nuisance calls image
Source : Guardian [Read Article] Thursday 11th of May 2017 07:42:52 AM
....A company that made almost 100m nuisance calls in 18 months has been fined a record £400,000 by the data watchdog. The information commissioner’s office said the automated calls by Keurboom Communications had caused “upset and distress” and led to more than 1,000 complaints. ...
Nuisance call firm Keurboom hit with record fine image
Source : BBC [Read Article] Wednesday 10th of May 2017 11:41:22 PM
....The company has since gone into liquidation but the ICO said it was committed to recovering the fine. It said it had received more than 1,000 complaints about automated calls from the Bedfordshire-registered company. ...
Brexit will leave ‘a business support black hole,' says report image
Source : Guardian [Read Article] Wednesday 10th of May 2017 06:15:12 AM
....However, those that knowingly applied for EU schemes were frustrated by the process. The most common complaints among EU funding applicants were the amount of information required (59%) the length of the application process (47%) and the level of reporting requirements once funds were granted (44%). ...
Facebook must delete hate postings, Austria court rules image
Source : BBC [Read Article] Tuesday 9th of May 2017 08:16:09 AM
.... . Whether that's fake news or hate speech, the days when people can upload what they want - and face only retrospective action if complaints are made - are perhaps numbered. ...
Kelvin Mackenzie to leave The Sun after Ross Barkley column image
Source : BBC [Read Article] Tuesday 9th of May 2017 06:06:04 AM
.... . Mr Barkley's lawyers also made a formal complaint about the piece. ...
Banks accused of putting lives at risk as charity accounts are shut without notice image
....“You cannot speak by phone, you have to book an appointment days in advance with another department which then tells you that any decision rests with yet another department of which we are not allowed to know the manager. When I complained, I was given shopping vouchers because mistakes had been made, but was told that the complaints team could not remove the notice of closure. ...
I was conned by a fraudster pretending to be an Airbnb host image
Source : Guardian [Read Article] Monday 8th of May 2017 06:00:55 AM
.... In the days before our flight I had no response to emails sent to the host, and discovered Airbnb had no record of the booking. I booked a hotel instead and started a complaint to Airbnb. ...
Breaking brands image
Source : BBC [Read Article] Saturday 6th of May 2017 11:46:31 PM
Tripsta charges £118 to change misspelled name on flight booking image
Source : Guardian [Read Article] Saturday 6th of May 2017 06:00:56 AM
.... In January 2016, Money reported that Skyscanner had removed Tripsta from its UK site until its service levels improved. The 24-hour fee-free change period now common at many airlines was introduced in the wake of complaints by customers who had been excessively penalised after booking their flights. ...
Santander faces challenge over fraud losses image
Source : BBC [Read Article] Friday 5th of May 2017 10:08:30 AM
....A campaigner is planning a group action aimed at trying to recoup the losses of Santander customers caught out by fraudsters. Richard Emery, who has worked in civil litigation for 20 years, said he would take a group complaint to the ombudsman or the courts. ...
Record number of UK care homes declared insolvent image
Source : Guardian [Read Article] Friday 5th of May 2017 06:25:50 AM
....The regulator has the power to make recommendations to the government and the industry about necessary changes and can also threaten businesses with legal action if they are deemed to have breached consumer laws or engaged in unfair commercial practices. The watchdog has already received complaints about care homes continuing to charge families for weeks after the death of a relative. ...
4G mobile: UK urban areas with best and worst coverage revealed image
Source : Guardian [Read Article] Wednesday 3rd of May 2017 06:33:27 AM
....The four options are based on looking at usage during peak times or over a 24-hour period. The Advertising Standards Authority, which enforces the UK ad code, received 155 complaints about broadband speed claims in 131 ads last year. ...
Barclays chief clashes with private equity firm over family dispute image
....Barclays boss Jes Staley has incurred the wrath of one of the bank’s most powerful clients, private equity giant KKR, after backing his brother-in-law in a legal dispute with the buyout house. KKR is no longer inviting Barclays to take part in potentially lucrative deals as a result and has not ruled out making a formal complaint to the bank’s board, sources familiar with the matter told the Guardian. ...
US airlines face heat in Washington after passenger clashes image
Source : BBC [Read Article] Tuesday 2nd of May 2017 03:40:16 PM
....". Airlines in the US have come under pressure, as complaints over new fees for baggage and other items, smaller seats, tarmac delays, cancelled flights and overbooking have gotten louder. ...
Theresa May promised to tackle greedy bosses – instead she’s helping them | Polly Toynbee image
.... PIRC, the pensions and investments research consultants who rate company performance on behalf of shareholders, noted HSBC’s 62% drop in profits last year, and the bank has closed 62 UK branches and shifted 1,000 jobs to Paris due to Brexit. The Financial Conduct Authority rates HSBC as the second-worst bank for customer complaints about banking, credit cards and mortgages. ...
Where oil rigs go to die image
Source : Guardian [Read Article] Tuesday 2nd of May 2017 04:30:18 AM
.... He had applied for European recognition for the Isiksan yard, hoping to see it added to a list of EU-approved shipbreaking sites. We took a walk together through the yard, where the immediate noise was at first so much to contend with – the guttural, football-crowd “Ooooh!” of ignited blowtorches, the grating complaint of metal on metal, bulldozer rumbles, generator whines – that I put off the matter of sights until a second lap. ...
No 'peace' for internet users accusing BT of empty promises over broadband speeds image
.... But broadband speeds are tricky, as terms and conditions specify they can’t be guaranteed. Complaints website Resolver received 6,993 complaints about broadband providers last year – up from 6,462 in 2015 – and inadequate speed was one of the biggest single issues. ...
Rock music fan fights Viagogo over sky high concert ticket charges  image
Source : Daily Express [Read Article] Monday 1st of May 2017 12:01:00 AM
.... This seemed so excessively expensive and incorrect, I was furious,” says Clare. But although she sent complaints and said she wanted a refund, “it was hard getting a response from Viagogo”. ...
Niger 'cleared' over Areva uranium deal image
Source : BBC [Read Article] Friday 28th of April 2017 04:54:04 PM
.... . Their complaint alleges embezzlement of public funds, money laundering, forgery and conspiracy to defraud. ...
Qualcomm says Apple withholding royalty payments amid legal row image
....". Apple's legal action in January followed a complaint by the Federal Trade Commission, a US regulator, alleging Qualcomm had used "anticompetitive practices" to maintain a monopoly over key technology. ...
Barclays chief admits he 'made a mistake' over whistleblowing case image
Source : Guardian [Read Article] Friday 28th of April 2017 08:27:59 AM
.... Barclays is fighting this penalty which has been put on hold while the SFO investigation continues. Morzaria said he hoped the provisions for payment protection insurance would be sufficient, despite an increase in complaints since March. ...
Vauxhall 'reckless' over Zafira fires, say MPs image
Source : BBC [Read Article] Thursday 27th of April 2017 11:00:16 PM
....In October 2015 a Facebook page was launched for Zafira owners that had been affected by the fires, and the BBC covered the issue in Watchdog on 22 October. A complaint was made to the DVSA about that time. ...
'Pawternity' leave image
Source : BBC [Read Article] Wednesday 26th of April 2017 11:08:29 PM
.... They may further question whether it was unveiled as "clickbait" to draw attention to a press release that also announced that the company had just opened a new 100,000 sq ft (9,000sq m) North American brewery in Columbus. Not that Gia, who works at the new facility, has any complaints. ...
Even Trump's Twitter binges aren't enough to make it worth $11bn | Nils Pratley image
....The bank has appointed Dame Linda Dobbs, a retired high court judge, to examine whether Lloyds handled the matter properly and met its reporting obligations after buying HBOS in 2009. The fraud, for which six people were jailed in February, ran from 2003 to 2007, but victims have long argued that Lloyds wouldn’t listen to their complaints after the takeover. ...
Hummus crisis? What hummus crisis? image
Source : BBC [Read Article] Wednesday 26th of April 2017 11:40:00 AM
....It is said to be so popular because it comes pre-prepared and has little saturated fat and a low GI value. Sainsbury's and Marks & Spencer were forced to withdraw their hummus following complaints their ranges did not taste as they normally should. ...
Hummus shortages after shops remove dip from sale over 'taste issues' image
Source : Guardian [Read Article] Tuesday 25th of April 2017 01:18:52 PM
.... Some tweeted heartbreak emojis, while others used the hashtag #firstworldproblems. The shortage came after a series of complaints that the dip had an unpleasant flavour, which one Twitter user described as metallic. ...
General Motors loses Supreme Court appeal over car faults image
Source : BBC [Read Article] Monday 24th of April 2017 09:06:53 PM
.... . Customer complaints date to 2002, but the company did not issue recalls until 2014. ...
Full-time a fantasy as Australians work fewer hours than ever before | Greg Jericho image
....This is reflective I suspect of the shift from part-time work being viewed as a bit of a gap-filler role to one that is expected to be more crucial to the operations of the business (though not necessarily meaning a more permanent role). The data does put paid to the common complaint about the unemployment figures that, because people who work just one hour a week are counted as employed, the figures exaggerate the amount of real work. ...
'You're hired Mr Happy' image
Source : BBC [Read Article] Sunday 23rd of April 2017 11:03:35 PM
....". Timpson employees can also spend up to £500 to settle a customer complaint, without having to check first with head office or a senior manager. ...
I’m all shook up by my Miele washing machine’s vibrations image
Source : Guardian [Read Article] Sunday 23rd of April 2017 05:59:05 AM
....”. Míele said its managing director’s office had taken on board your complaints about the “visibility” (or lack of it) of the installation information. ...
UK bank accounts of Iranian customers still being closed, says law firm image
. A UK law firm handling more than 60 complaints by Iranian nationals who have had their UK bank accounts closed allegedly because of their nationality has reported a continuation in such closures since Donald Trump assumed office. ...
Germany wants a strong EU. Why would it allow Britain an easy Brexit? | Charles Grant image
.... The Germans fret, too, about the lack of EU expertise in Whitehall and its lack of capacity to run the negotiations efficiently. Another complaint is that Theresa May has done too little to prepare public opinion for the painful choices that lie ahead, although a thumping parliamentary majority may make it easier for her to cede ground on such issues as transfers of money or the UK accepting rulings of the European court during transitional arrangements. ...
A feel-bad factor as npower break into my late granny’s home image
Source : Guardian [Read Article] Wednesday 19th of April 2017 06:00:13 AM
.... I’ve also had to chase third-party contractors on npower’s behalf to reinstate the meters. After offering £50 to repair the damage and £120 for the missed appointments and stress, npower has closed our complaint and accused us of “chasing compensation”. ...
Zuckerberg addresses 'Facebook killing' image
Source : BBC [Read Article] Tuesday 18th of April 2017 06:19:46 PM
....He was believed to have uploaded a video to Facebook showing his killing of 74-year-old Mr Godwin in Cleveland on Sunday and then boasting on subsequent Facebook Live streams that he had killed others. Facebook subsequently acknowledged it had taken it more than two hours to remove the clips after the first video was posted, despite it having received complaints in the interim. ...
Google takes Android search blow in Russia image
Source : BBC [Read Article] Monday 17th of April 2017 04:20:19 PM
....But the FAS had argued that, despite its denials, Google was indeed "prohibiting" rival software to its own YouTube, Maps and Photos apps to be pre-installed alongside its own dominant version of Android. The agency became involved after Yandex filed a complaint in February 2015. ...
Care homes charging for rooms after residents die, watchdog finds image
Source : Guardian [Read Article] Monday 17th of April 2017 01:09:18 PM
. Care homes are charging families for weeks after the death of an elderly relative in some instances, prompting a string of complaints to the competition watchdog that is investigating the sector. ...
Wiggle is wriggling out of responsibility for faulty folding bicycle image
Source : Guardian [Read Article] Monday 17th of April 2017 06:00:15 AM
....Wiggle is the Amazon of the cycling world – only better – and Consumer Champions can report from personal experience that the customer service is usually second to none. We also get few complaints about the firm, which is why I was surprised by this letter. ...
Tenant charged £835 … to scribble a new name on a contract image
Source : Guardian [Read Article] Saturday 15th of April 2017 06:00:17 AM
....But Winkworth picked on the wrong person when it tried to charge Will Carter such an outrageous set of fees. Carter is a young lawyer and is used to writing complaint letters. ...
‘Your manager’s behaviour has been inexcusable’ – our work expert responds image
.... Kerry12. • Make a complaint to the HR department claiming that its refusal to confirm that it was not you is causing you grief. ...
Apple takes Swatch to court over 'Tick Different' ads image
Source : BBC [Read Article] Wednesday 12th of April 2017 12:59:56 PM
. Apple has filed a complaint against Swatch in a Swiss court over the use of the phrase Tick Different in a marketing campaign. ...
Lyrics battle image
Source : BBC [Read Article] Tuesday 11th of April 2017 11:21:14 PM
....There were questions raised about the relevance of changing a song from the 1830s that has never really been a source of contention. On Twitter, there were complaints about "editing history" and censorship. ...
Canada to tackle overbooking on flights image
Source : BBC [Read Article] Tuesday 11th of April 2017 06:25:22 PM
.... . The Canadian Transportation Agency receives an average of about 50 complaints a year from passengers saying they were denied boarding. ...
It was DFS customer service  that didn’t measure up image
Source : Guardian [Read Article] Tuesday 11th of April 2017 06:00:20 AM
.... The sofa was delivered but it didn’t fit. We waited for five days while DFS retained the sofa and money with no communication, then we filed a complaint on its website which it ignored. ...
The Crusader: Trader falls victim to debt collector trying to get back money owed image
....Falcon used to be a member of the industry’s trade body the Credit Services Association which in recent times has responded to public concern about the behaviour of some debt collectors and bailiffs by developing a tougher code of conduct. It terminated Falcon’s membership last year following a complaint and it did not appeal. ...
Why won’t the Co-op Bank believe me when I say I’m 15? image
Source : Guardian [Read Article] Monday 10th of April 2017 06:00:29 AM
.... They went on to ask the same questions again, only to refer you to your branch. The Co-op said it had investigated your complaint and put your findings in writing. ...
Related to :
Virgin couldn’t find Anytime at all for us to book a balloon flight image
....When I tried to rebook in January it said the vouchers had expired, and it wanted £40 or £50 per person for “administration charges”. When I refused, its complaints department initially agreed to reinstate the vouchers after demanding proof that my son had actually been away. ...
Answerphone hackers rack up £5,000 in calls – all charged to us image
Source : Guardian [Read Article] Friday 7th of April 2017 06:00:02 AM
....”. The telecoms ombudsman says it has seen a “steady trickle” of similar complaints and, during its investigations, it examines whether the service provider – in your case Chaser – could be liable. ...
Supreme court upholds ban on term-time holidays image
Source : Guardian [Read Article] Thursday 6th of April 2017 09:31:39 AM
....Regulations introduced in 2013 curtailed the ability of headteachers at state schools in England to grant up to two weeks’ term-time holiday for pupils with good attendance. That led to a surge in fines for unauthorised absences imposed on parents by local authorities, and complaints from families seeking to avoid the higher cost of travel during school holidays. ...
Co-op Group makes loss as bank stake written off image
Source : BBC [Read Article] Thursday 6th of April 2017 06:27:53 AM
....Retail analysts are speculating that could mean an entry into the electricity and gas business. "Electricity and gas providers are regularly in the press for customer complaints and generally not serving customers well, therefore this looks to be a logical step for the Co-operative given their ambition to enter new markets," said Steve Dresser, director at Grocery Insight. ...
Deliveroo's verbal gymnastics show commonsense not on the menu image
Source : Guardian [Read Article] Wednesday 5th of April 2017 06:29:05 PM
.... He expanded Galliford massively during his decade in charge before retiring in 2015, so his arrival is cheerful news for Bovis shareholders. The company’s catastrophic end to 2016 led to a profits warning, complaints from customers about shoddy workmanship and the exit of the former boss. ...

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