Topic filter : Compensation

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.... The company is also paying $1. 5bn in a civil case brought by the US government and spending $11bn to buy back cars and offer other compensation. ... [Read full article on Guardian ]
Monday 21st of August 2017 03:37:43 AM
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....“The ICO recognised that this data breach was of a kind likely to result in customers being scammed. Those affected may have claims for compensation under the Data Protection Act, and for a breach of their confidence, by arguing that the losses suffered were caused by TalkTalk’s failure to keep their personal information secure. ... [Read full article on Guardian ]
Saturday 19th of August 2017 06:00:06 AM
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....Eric Daniels was running Lloyds Bank when it received a £20bn bailout from the UK taxpayer in 2008. The 66-year-old American was chief executive when the high street lender was up to its neck in the protection payment insurance scandal, the mis-selling of which has so far cost Lloyds £18bn in compensation. ... [Read full article on Guardian ]
Tuesday 22nd of August 2017 12:21:30 PM
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....For many commuters – most painfully, of course, on Southern – the cost of their ticket already looked dubious value for crowded and often-disrupted services. Even as the news broke, passengers were being turned away from London Waterloo after a derailment, after a month of reduced service due to engineering work – with no compensation. ... [Read full article on Guardian ]
Saturday 19th of August 2017 02:59:16 PM
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....April 2011 A high court judge backs the FSA’s argument that banks must address claims and face paying £4. 5bn in compensation. ... [Read full article on Guardian ]
Tuesday 22nd of August 2017 11:22:18 AM
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....At check-in you discover your flight has been delayed for three hours, or that someone else has been given your seat. The airline may forget to tell you that you are entitled to compensation of up to €600 (£544) depending on the length of the journey and the delay. ... [Read full article on Guardian ]
Saturday 19th of August 2017 05:59:06 AM
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Latest Finance News related to Compensation

Thousands still unable to claim free childcare after HMRC site problems image
Source : Guardian [Read Article] Tuesday 22nd of August 2017 11:01:34 PM
....In his letter to Morgan, Thompson said that from 244,000 applications, 208,000 parents had been found eligible for one or both of the schemes but more than 2,600 still needed a technical issue to be resolved before HMRC could confirm their eligibility. The department said it had paid out more than £45,000 to parents as compensation for government top-ups that parents would have received if they had been able to access their accounts. ...
UK is briefly in the black – but fixing the public finances will take time | Larry Elliott image
....Eric Daniels was running Lloyds Bank when it received a £20bn bailout from the UK taxpayer in 2008. The 66-year-old American was chief executive when the high street lender was up to its neck in the protection payment insurance scandal, the mis-selling of which has so far cost Lloyds £18bn in compensation. ...
Diesel scandal is a risk to German economy, says ministry image
Source : Guardian [Read Article] Monday 21st of August 2017 03:37:43 AM
.... The company is also paying $1. 5bn in a civil case brought by the US government and spending $11bn to buy back cars and offer other compensation. ...
Seven ways to cut the cost of Britain’s rail tickets image
Source : Guardian [Read Article] Saturday 19th of August 2017 02:59:16 PM
....For many commuters – most painfully, of course, on Southern – the cost of their ticket already looked dubious value for crowded and often-disrupted services. Even as the news broke, passengers were being turned away from London Waterloo after a derailment, after a month of reduced service due to engineering work – with no compensation. ...
TalkTalk scam victims move closer to class-action lawsuit image
Source : Guardian [Read Article] Saturday 19th of August 2017 06:00:06 AM
....“The ICO recognised that this data breach was of a kind likely to result in customers being scammed. Those affected may have claims for compensation under the Data Protection Act, and for a breach of their confidence, by arguing that the losses suffered were caused by TalkTalk’s failure to keep their personal information secure. ...
From airline cancellations to that ropey hotel, what to do about botched holidays image
....At check-in you discover your flight has been delayed for three hours, or that someone else has been given your seat. The airline may forget to tell you that you are entitled to compensation of up to €600 (£544) depending on the length of the journey and the delay. ...
I’ve reached the end of the line with GWR refund image
Source : Guardian [Read Article] Monday 14th of August 2017 06:00:35 AM
....Refunds are meant to take place within 14 days, according to the website. I made my compensation claim the day after and, since then, have spoken to GWR more than 20 times through Twitter and phone calls, but I have still not received any compensation. ...
Bumped off an easyJet flight – even though I had checked in on time image
Source : Guardian [Read Article] Saturday 12th of August 2017 06:00:37 AM
....He claims he was sworn at by ground staff at Gatwick airport and was forced to spend three hours being shuffled through non-EU immigration controls. Adding insult to injury, easyJet then denied responsibility and refused to pay a penny of compensation. ...
EasyJet 'sent passenger on futile tour of Morocco to recover bag' image
Source : Guardian [Read Article] Saturday 12th of August 2017 06:00:37 AM
.... But just as they were about to arrive in Marrakech, easyJet told her that her case hadn’t been put on that flight either. Despite racking up a bill of hundreds of pounds, easyJet has offered them £125 compensation which doesn’t even cover their phone bills. ...
Armed police called to Heathrow over British Airways flight delay image
Source : Guardian [Read Article] Thursday 10th of August 2017 08:22:04 AM
....The problems follow a series of IT issues and an industrial dispute that have hit the airline this year. It was reportedly facing a bill of at least £100m in compensation, additional customer care and lost business as the result of an IT issue in May. ...
Stock market crash: how Slater and Gordon became a casualty of the neoliberal dream | Richard Ackland image
.... Within 18 months of the purchase the entire value of Quindell’s assets had been written off. To make the woes worse, the British government had announced that, in an effort to reduce the cost of motor insurance, it would tighten eligibility for accident compensation. ...
UK defence contractor billed US more than $50m in expenses image
Source : Guardian [Read Article] Wednesday 9th of August 2017 09:56:22 PM
.... She said the company was unable to show that these individuals actually performed any work. The audit also challenged millions of dollars in compensation for other employees, including the consultants that the company sent to Afghanistan to train the forces there. ...
Breakthrough in leasehold scandal as Countryside buys back freeholds image
Source : Guardian [Read Article] Monday 7th of August 2017 03:58:18 PM
....”. The deal from Countryside will increase pressure on other developers to offer compensation to householders. ...
Student loans: graduates still face cash grabs of £300 a month image
Source : Guardian [Read Article] Saturday 5th of August 2017 06:00:04 AM
.... They continued to deduct money from my daughter, after the loan was paid off, only acknowledging this and refunding later. It should have been severely penalised financially, made to pay compensation. ...
Student Loans Company comes under graduate fire, plus house prices stabilise image
....Dyson does well – but beware those taking its name in vain. First Choice compensation for holiday horror was the last thing on its mind. ...
BA passengers at Gatwick and Heathrow hit by check-in delays image
Source : Guardian [Read Article] Wednesday 2nd of August 2017 08:20:23 AM
....The airline said the IT shutdown was caused by an “uncontrolled return of power” after an outage that physically damaged servers at its data centre. It has been estimated that BA could face a £100m compensation bill. ...
First Choice compensation for holiday horror was the last thing on its mind image
....The main bar was shut, the pool area was being tiled and pneumatic drills roared all day. We complained and First Choice agreed to pay us £1,000 in compensation. ...
Why Brits got the bug for holiday sickness scams image
Source : Guardian [Read Article] Monday 31st of July 2017 05:19:53 PM
....com were expanding into TV advertising. The company’s site offers an easy explainer on how to claim on a no-win no-fee basis: “If you win your case, the only thing you will have to contribute is 25% of the compensation you are awarded, leaving the tour operator to pay for your solicitor’s entire basic charges and expenses. ...
BT offers to bring fast broadband to every rural community by 2020 image
Source : Guardian [Read Article] Saturday 29th of July 2017 11:04:03 PM
....7 million households do not get the broadband speeds they pay for. Shapps’s report said that Ofcom, the regulator, should make providers such as BT, Sky and TalkTalk pay compensation if they fail to deliver promised speeds. ...
Victory! New-build leaseholds banned … but what of those already trapped? image
....The government this week announced plans to ban leasehold on future new-build homes, and cut ground rents on new flats to as low as zero. But those already trapped in spiralling ground rent contracts say the nightmare will continue until developers are forced to pay compensation. ...
We have to end the horror of this feudal leasehold system image
Source : Guardian [Read Article] Saturday 29th of July 2017 06:00:43 AM
.... The government could simply insist all new flats are sold on a commonhold basis. But what to do about existing leaseholds? Of course, greedy freeholders who have ruthlessly exploited leaseholders will demand “compensation”. ...
Lloyds takes fresh £1bn hit from PPI compensation claims image
Source : Guardian [Read Article] Thursday 27th of July 2017 08:29:53 AM
....The Financial Conduct Authority said £283m of this would be paid to customers after the the bank had acknowledged that when customers fell into arrears, it did not always do enough to ensure their arrears payment plans were affordable and sustainable. Another £58m will be used to cover the administrative costs of paying the compensation, while another £212m is related to arrears handling of unsecured lending. ...
'Disgusting and astonishing': how do the UK's top 1% view tax avoidance? image
.... But the fact the UK allows its territories to openly flout international tax transparency principles is astonishing. The industry I work in, private equity, is built around the use of legal tax planning to avoid the payment of taxes, and around the classification of executives’ performance-related compensation as capital gains [profit from an asset] rather than income. ...
Victory on employment tribunal fees: this is what justice feels like | Jason Moyer-Lee image
.... Luckily their union, the Independent Workers’ Union of Great Britain (IWGB), paid their £2,400 of employment tribunal fees, otherwise they would not have been able to bring their claims. A number of months later their employer openly admitted to unlawful behaviour, issued the missing contracts and payslips, paid thousands of pounds of overdue wages and thousands more in compensation. ...
Virtual reality hit when I tried to cash in my bitcoins image
Source : Guardian [Read Article] Wednesday 26th of July 2017 06:00:33 AM
....Bitcoin is a virtual currency that has become a fount of free cash for fraudsters. It can be sold on online exchange sites for real money and transferred into the buyer’s virtual wallet, but these wallets are vulnerable to hackers and bitcoin transactions are not regulated so there’s no compensation. ...
Noel Edmonds increases compensation claim for HBOS fraud to £300m image
Source : Guardian [Read Article] Tuesday 25th of July 2017 06:56:42 PM
. Noel Edmonds has increased his compensation claim against Lloyds Banking Group to £300m after he fell victim to fraud at the hands of former HBOS Reading staff. ...
Leasehold houses and the ground rent scandal: all you need to know image
Source : Guardian [Read Article] Tuesday 25th of July 2017 03:05:21 PM
.... But serious questions remain about the future of people in existing contracts. The government wants to see more compensation programmes, such as the £130m assistance scheme set up by Taylor Wimpey, although that scheme has been widely condemned as inadequate by campaigners. ...
ATOL and ABTA: Financial protection for your summer holiday image
Source : Daily Express [Read Article] Sunday 23rd of July 2017 02:44:00 PM
Moss Bros outfit delivery isn’t its strong suit image
Source : Guardian [Read Article] Saturday 22nd of July 2017 06:00:31 AM
....Moss Bros, which claims to offer more styles and sizes than any other British retailer, says Koolen’s case was an isolated incident. However, he insists the company only contacted him to offer compensation after Guardian Money got involved. ...
UK court blocks £14bn class action case against MasterCard image
Source : Guardian [Read Article] Friday 21st of July 2017 10:39:18 PM
....Critics say such regimes encourage claims without merit. But others argue they are designed to offer a more effective and economic route to compensation for UK-based consumers and businesses that fall victim to anti-competitive conduct and saves on hefty advertising costs to rally a large group together. ...
Lloyds compensates only five victims of HBOS fraud scandal image
Source : Guardian [Read Article] Friday 21st of July 2017 07:00:12 AM
. Lloyds Banking Group has paid compensation to only five of the 67 victims of the HBOS Reading fraud scandal almost a month after its own deadline for making redress offers for the “utterly corrupt scheme” that left small business owners “cheated, defeated and penniless”. ...
The real cost of regeneration image
Source : Guardian [Read Article] Friday 21st of July 2017 05:00:09 AM
MPs threatened with arrest after protest at Viagogo office in London image
Source : Guardian [Read Article] Thursday 20th of July 2017 04:48:26 PM
....”. He said some customers had had their claims for compensation rejected by the company because they had sent letters to the wrong official address. ...
CEO-to-worker compensation gap shrinks in 2016 – but it's still 271-to-1 image
....The CEOs of America’s largest firms made an average of $15. 6m in compensation last year, or 271 times the annual average pay of the typical worker, according to an analysis released Thursday. ...
British Gas to pay customers £1.1m over missed appointments image
Source : Guardian [Read Article] Thursday 20th of July 2017 07:26:32 AM
....British Gas reported the breach to Ofgem, which agreed to its redress package and is therefore not taking formal enforcement action. Martin Crouch, the Ofgem senior partner for improving regulation, said: “British Gas did the right thing in coming forward to report this issue, and has since improved its processes to make sure that, when appointments are missed or not kept on time, all customers receive the compensation they’re entitled to. ...
HS2 cost concerns as NAO uncovers £2.7m in redundancy payouts image
Source : Guardian [Read Article] Wednesday 19th of July 2017 02:41:26 PM
....The redundancies were prompted partly by a move of HS2’s head office to Birmingham and an internal reorganisation. The NAO found that 67 staff were made compulsorily redundant at a total cost of up to £916,000 when the statutory compensation due was between £55,000 and £115,000. ...
Who should pay for multiple errors on Travel Trolley flight tickets? image
Source : Guardian [Read Article] Wednesday 19th of July 2017 06:00:12 AM
....It took another long phone call before it got it right. I’ve asked for a refund of the fee it charged as compensation for the time spent sorting out its mistakes. ...
Rail firms to be judged by 'to the minute' train punctuality image
Source : Guardian [Read Article] Tuesday 18th of July 2017 06:00:12 AM
....Some rail companies, particularly long-distance ones such as Virgin, have resisted moves to classifying trains as late after the exact time, arguing that removing the flexibility could encourage operators to cancel services or skip stations rather than risk them running late. Automatic compensation for delays is increasingly being paid on some routes, although the new reporting time will not change when it is triggered, usually after 15 or 30 minutes. ...
Cost of UK car insurance leaps 11% to record high image
Source : Guardian [Read Article] Monday 17th of July 2017 11:01:03 PM
....UK drivers are paying an average £484 for an annual insurance policy, up£48 in the last 12 months, according to the Association of British Insurers. It laid much of the blame on changes to compensation rules and an increase in insurance premium tax. ...
Could you spot a bogus Airbnb listing among the genuine ones? image
Source : Guardian [Read Article] Saturday 15th of July 2017 06:00:45 AM
....”. The victim says he is determined to seek compensation from Airbnb, which earlier this year was valued at $31bn on the US stock market. ...
As car insurance costs rise, the over-65s are urged to switch image
Source : Guardian [Read Article] Saturday 15th of July 2017 06:00:45 AM
.... One is that the government keeps whacking up insurance premium tax – to 12% last month, which means it has doubled since 2015. Another is the controversial compensation rules for serious injuries announced in February, which insurers said would “overcompensate” those hurt in car accidents. ...
Losing business as Vodafone cuts off a company phone line image
Source : Guardian [Read Article] Thursday 13th of July 2017 06:00:00 AM
.... “We should have resolved this quickly and we will address the matter with the advisers involved,” said a spokesperson. It has offered you £1,500 as compensation, which you have accepted reluctantly as you reckon your losses are nearer £4,000. ...
Thousands of drivers suffer loss of power following VW emissions 'fix' image
Source : Guardian [Read Article] Wednesday 12th of July 2017 03:02:18 PM
....The UK government has supported the “fix” which, for most vehicles, has been approved by German regulators. Transport minister, John Hayes, said in April that he was calling on VW to offer a compensation package to UK consumers. ...
Left hanging on as Virgin and Bellway pass the buck for new phone line image
.... Another month passed and the cabling was finally laid, three months after you moved in. This year the telecoms regulator, Ofcom, announced plans to enforce automatic compensation payments for the 2. ...
It’s a testing time for BA passengers who lost out in IT chaos image
Source : Guardian [Read Article] Monday 10th of July 2017 06:00:06 AM
....BA’s well-publicised IT meltdown over the May half-term resulted in our flights being cancelled, and we had to abandon our family holiday to Sweden. The airline has refunded our flight costs and agreed to pay the EU-mandated compensation – €750. ...
Facebook village? Social media giant to build 'social housing' image
Source : Guardian [Read Article] Sunday 9th of July 2017 06:56:57 PM
.... Last month a spokesperson for Google said it would spend $30m on 300 prefabricated apartments for workers at its campus headquarters in nearby Mountain View. Apple, which is in the process of moving 12,000 staff into its new Apple Park headquarters in Cupertino, is paying a roughly $5m “housing mitigation fee” to the city in compensation for the burden it is placing on the city’s housing. ...
Hamburg counts the cost of two nights of violence, looting and destruction image
....Police also confirmed that an officer had fired a live round in the early hours of Friday morning as a warning shot, though the incident had been “unrelated to the protests”. Merkel later condemned the rioters’ “unrestrained violence” but she also partly acknowledged responsibility by confirming victims of the last few days’ riots would receive compensation from the state. ...
France steps up effort to woo London banks planning Brexit move image
Source : Guardian [Read Article] Friday 7th of July 2017 02:05:15 PM
....3% tax on financial transactions. Bankers’ bonuses will no longer be considered when labour courts decide on unfair dismissal compensation under the proposals, easing the cost of labour disputes for French financial institutions. ...
TalkTalk, BT and Mr Jones have a thing going on with my account image
Source : Guardian [Read Article] Thursday 6th of July 2017 06:00:35 AM
....I complained to TalkTalk but it washed its hands of it. A manager told me the fault lay entirely with Mr Jones and I should track him down myself if I wanted any compensation, as he was “probably a neighbour”. ...
Sheffield to Rotherham tram-train is five times over budget, says NAO image
....A further £2. 5m has been paid by the government in compensation to Stagecoach, which has the contract to run the service. ...
Britons booking breaks online to get same protection as package holidays image
.... But at that time Irish regulators had gone much further and demanded that the company supply a bond after it moved its business to Spain so Irish holidaymakers got full refunds. In the end LowCost’s administrators predicted that holidaymakers would each receive compensation of less than £10. ...
Lloyds bank pays HBOS fraud victims £35,000 in living expenses image
Source : Guardian [Read Article] Friday 30th of June 2017 01:00:51 PM
. Lloyds Banking Group has issued one-off payments of £35,000 each to victims of the fraud in its HBOS Reading branch after missing Friday’s deadline to make formal compensation offers. ...
We jumped ship after our child was banned from swimming pool image
Source : Guardian [Read Article] Friday 30th of June 2017 06:00:11 AM
.... “Our members must make sure that consumers have all the important information, and FAQs are an acceptable method,” a spokesperson says. However, if you had specified to the travel agent that you wanted a family friendly holiday for your infants, you could argue that the restriction is a burdensome term that should have been flagged up and there’s a chance that a small claims court might decide to award some compensation for loss of enjoyment, says Carys Murphy of solictors Slater & Gordon. ...
Nigeria: Ogoni widows sue Shell over military crackdown image
Source : BBC [Read Article] Thursday 29th of June 2017 12:23:33 PM
....The latest case against Royal Dutch Shell has been filed by four of the wives of the men - political activists known as the Ogoni nine - and is supported by Amnesty International. The women are seeking an apology and unspecified compensation. ...
BT tops complaints league for broadband and pay-TV users image
Source : Guardian [Read Article] Wednesday 28th of June 2017 12:12:21 PM
....“BT’s main complaint drivers related to faults, service and provision issues, followed by issues around complaints handling and issues with billing, pricing, and charges,” said Ofcom. In March, Ofcom fined BT £42m and is forcing it to pay £300m in compensation to rivals over delays in subsidiary Openreach, which controls the UK broadband infrastructure network, installing high-speed internet connections to their customers. ...
HBOS fraud victims go unpaid as Lloyds battles Noel Edmonds image
Source : Guardian [Read Article] Monday 26th of June 2017 05:07:52 PM
. Five months after a high court judge handed out lengthy jail terms to a group of financiers who left business owners “cheated, defeated and penniless”, only one of the victims of the HBOS fraud has received compensation. ...
Online shopping: How to tackle parcel delivery problems image
Source : Daily Express [Read Article] Sunday 25th of June 2017 01:54:00 PM
....Contact them if you have received a damaged item, as they are obliged to either send you a new one, or offer a refund. Sadly, you have no legal right to compensation if you waited at home for a parcel that never arrived. ...
BA debacle sees couple spend wedding night on an airport bench image
Source : Guardian [Read Article] Sunday 25th of June 2017 05:59:21 AM
....” In all, the Hoggs forfeited nearly four days of their honeymoon and £440 in expenses and lost bookings because of the fiasco. However, despite binding rules on compensation payouts for delayed flights and baggage, all the airlines involved initially absolved themselves from liability. ...
BA ruined our break – but it still won’t pay out! image
Source : Guardian [Read Article] Saturday 24th of June 2017 06:00:00 AM
....A family of six who lost their holiday to Portugal after the British Airways meltdown are still out of pocket, because neither the airline nor their travel insurer will pay out for the villa they were forced to abandon. The family’s fight for compensation is an early indicator of the many more battles ahead for holidaymakers following the IT failure in which more than 700 flights were cancelled just as families were jetting off for the school break. ...
Frustrated homebuyers in a fight to the finish with Bovis image
Source : Guardian [Read Article] Saturday 24th of June 2017 06:00:00 AM
....Stung by such accusations, Bovis has retrained 90% of its 1,100 staff and appointed a new customer experience director. The firm also set aside £7m to rectify build issues and, in a few cases, pay compensation after it emerged homeowners were pressured to move into incomplete homes before Christmas. ...
Spending watchdog condemns 'risky and expensive' Hinkley Point image
Source : Guardian [Read Article] Thursday 22nd of June 2017 11:01:08 PM
....The National Audit Office said the contract sealed by ministers last September with EDF to construct the country’s first new atomic reactors in two decades would provide “uncertain strategic and economic benefits”. Further, Brexit and Theresa May’s decision to quit an EU nuclear treaty could make the situation even worse, by triggering taxpayer compensation for EDF or a more generous deal for the French state-controlled company. ...
M&S fashion chief will leave behind £1.7m as she departs Halfords image
Source : Guardian [Read Article] Thursday 22nd of June 2017 05:24:01 PM
.... McDonald will also forgo £1. 16m in potential long-term bonus share awards, which stretched to 2019, a third of last year’s bonus, which had been deferred in shares worth £53,130, and about £260,000 related to compensation for missed bonuses at her previous employer the fast food chain McDonalds. ...
A guide to tenants' housing rights around safety and repairs image
Source : Guardian [Read Article] Thursday 22nd of June 2017 06:19:30 AM
.... The purpose of the scheme is to ensure that urgent or emergency repairs which would cost under £250 can be completed urgently. If they aren’t you could be entitled to compensation. ...
Co-op Bank has lost £2.6bn since the crisis – but can still bounce back | Nils Pratley image
.... In a banking jungle lacking biodiversity, it’s definitely different. Strictly speaking, Lloyds Banking Group never said that all the victims of the HBOS Reading fraud would be offered compensation by the end of June. ...
Lloyds likely to extend compensation deadline over HBOS fraud scandal image
. Lloyds Banking Group is expected to extend the deadline for making compensation offers to victims of the HBOS Reading fraud, as it emerged only one of 64 affected customers has received compensation. ...
UK car insurers saw losses of £3.5bn in 2016 due to new compensation rules image
....Britain’s car insurers suffered combined losses of £3. 5bn last year due to controversial new compensation rules for serious injuries, according to a report which predicts further sharp rises in insurance premiums, especially for young drivers. ...
Hard going with easyJet over compensation claim image
Source : Guardian [Read Article] Monday 12th of June 2017 06:00:18 AM
....I claimed for these expenses and, eventually, after multiple emails, letters and phone calls, they were refunded in December last year. We also submitted a claim for EU compensation, which easyJet refused to pay as it claimed crew sickness was an “extraordinary circumstance”. ...
Willie Walsh: 'I think some of the criticism of BA has been unfair' image
....It has been a busy couple of weeks for Walsh, since the bank holiday weekend meltdown of BA’s computer systems – evidently the result of a slip by a technician – that left planes grounded and tens of thousands of passengers’ holiday plans in tatters. The debacle’s enduring image was of crowds of would-be travellers stuck in Heathrow’s Terminal 5, with airline staff clueless what to advise – later compounded by the widespread loss of luggage and mealy-mouthed discussions of compensation. ...
EU court told workers can claim compensation if not given holiday pay image
Source : Guardian [Read Article] Thursday 8th of June 2017 10:38:55 AM
. Workers are entitled to paid leave and can claim compensation if they are not allowed to take their holidays, the EU’s highest court has been advised. ...
RBS court case called off but some investors still refuse settlement image
Source : Guardian [Read Article] Wednesday 7th of June 2017 11:58:42 AM
.... Nash said he expected a significant number of the 13% yet to sign up would do so. The bailed-out bank offered to double the amount of compensation agreed with shareholders who lost out when they backed the rights issue, which took place six months before the bank teetered on the brink of collapse and required a £45bn taxpayer bailout. ...
Airline bosses: we must apologise immediately for BA-style crises image
Source : Guardian [Read Article] Tuesday 6th of June 2017 07:02:04 PM
....Willie Walsh, the chief executive of BA’s owner, IAG, admitted on Monday that the airline had got its communications wrong. Yet the PR fallout is continuing, with passengers still complaining of not being contacted, let alone having their compensation claims processed – and some still to be united with their baggage. ...
BA meltdown: switching off and on again may have caused IT crisis image
Source : Guardian [Read Article] Monday 5th of June 2017 06:10:50 PM
.... But without question if we had not embarked on an efficiency improvement programme we wouldn’t be in business today,” he said. BA has faced a barrage of criticism over the last week over customer service and compensation. ...
Noel Edmonds' lawyers label Lloyds bank fraud payout scheme a 'sham' image
. Lawyers representing Noel Edmonds have hit out at Lloyds Banking Group’s proposed compensation scheme for victims of a fraud at the bank’s HBOS Reading arm. ...
Suffered BA’s weekend from hell? Find out what compensation is on offer image
....If any flight is cancelled, under EU law airlines have to provide a refund or arrange an alternative flight. The right to compensation depends on the reason for the cancellation and airlines can claim “extraordinary circumstances” such as security risk or severe weather. ...
Compensation at last for Britons burned by Spain’s property crash image
.... Cases are generally fought on a no-win, no-fee basis, and in the case of Spanish Legal Reclaims, the fee is 30%-35% of the claim. However, any compensation award is likely to include a large amount of accrued interest, so claimants may not end up out of pocket. ...
Royal Mail’s Keepsafe just let our mail pile up on the doormat image
Source : Guardian [Read Article] Sunday 4th of June 2017 06:00:16 AM
.... The second time we complained, and again obtained a refund and an apology. When it happened a third time, we complained to Royal Mail’s chief executive, Moya Greene, and received a small compensation payment of £20 along with a promise of improvements. ...

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