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. Lawyers acting for around 50 people defrauded by scammers after a major data breach at TalkTalk in 2014 are discussing their next move, which victims hope could herald the start of legal action against the broadband firm. ... [Read full article on Guardian ]
Saturday 19th of August 2017 06:00:06 AM
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Latest Finance News related to Broadband

TalkTalk scam victims move closer to class-action lawsuit image
Source : Guardian [Read Article] Saturday 19th of August 2017 06:00:06 AM
. Lawyers acting for around 50 people defrauded by scammers after a major data breach at TalkTalk in 2014 are discussing their next move, which victims hope could herald the start of legal action against the broadband firm. ...
Broadband deals: Stop overpaying for internet contracts image
Source : Daily Express [Read Article] Wednesday 16th of August 2017 09:20:00 AM
....7billion a year. The average household on an "out-of-contract" broadband deal is overspending by an average of £113 a year as a result. ...
Sky faces paying extra £1.8bn for Premier League broadcast rights image
Source : Guardian [Read Article] Friday 11th of August 2017 04:10:07 PM
....Citi’s Singlehurst said: “It is unlikely that a major digital player will bid for the main Premier League packages as they are incredibly expensive and UK only. As a standalone offer they would be a loss leader for Sky or BT, but they are able to cross-subsidise to make it work with broadband, TV, landline and mobile. ...
Breakthrough in leasehold scandal, plus cash grabs by Student Loans Company image
....Pensioners living in golden era as income rise outstrips workers’. Average UK broadband speed slower than most of Europe, report finds. ...
Average UK broadband speed slower than most of Europe, report finds image
Source : Guardian [Read Article] Tuesday 8th of August 2017 05:01:30 AM
. Britain is a broadband laggard with an average speed ranking it 31st in the world trailing most of Europe, Thailand and New Zealand. ...
Fast broadband service puts couple on a par with neighbours image
Source : Daily Express [Read Article] Monday 7th of August 2017 12:01:00 AM
....“At no point was there any sign of a problem, and we didn't anticipate one as all neighbours in our group had Infinity too. Our phone line was put in in May but the broadband didn’t happen, although we called constantly to find out what was going on. ...
John Malone, the ‘swamp alligator’ chewing up the UK’s media market image
....Liberty GlobalVirgin MediaITV (9. 9% stake)TV3 in IrelandAll3Media (50%) TV production group behind shows including Skins, Midsomer Murders and The Only Way is EssexTV and broadband operations in 30 territories, mostly Europe, including Latin America and the Caribbean. ...
BT offers to bring fast broadband to every rural community by 2020 image
Source : Guardian [Read Article] Saturday 29th of July 2017 11:04:03 PM
. BT has offered to make high-speed broadband available to the one million-plus rural homes left behind in the internet revolution, potentially accelerating the process by which every household will have access to fast connections. ...
BT profits dive by 40% after £225m payout over Italian scandal image
Source : Guardian [Read Article] Friday 28th of July 2017 06:49:04 AM
Sky chief gets £11.5m share payout as it reports profits slide image
Source : Guardian [Read Article] Thursday 27th of July 2017 08:50:21 AM
....These plans include the creation of the 300 new tech roles, which will increase its software engineering workforce by 25%, for its Sky Labs operations in Milan, Leeds and London to keep pace with rivals such as Netflix and Amazon. The company said the staff will be tasked with driving the development of its streaming services, which are set to expand with a new service in Spain and a broadband-delivered TV service for those who cannot, or will not, have a satellite dish. ...
Ofwat chief quits for private sector job image
Source : Guardian [Read Article] Wednesday 19th of July 2017 11:02:57 AM
....She is joining BT at a critical time. The telecoms firm has had a bad year, marked by an accounting scandal in Italy and a record £42m fine from Ofcom for overcharging for broadband access in the UK. ...
Pensioner left shocked after price of monthly phone contract nearly doubled image
Source : Daily Express [Read Article] Monday 17th of July 2017 11:18:00 AM
.... I would never have considered switching on the basis of a call had I realised it was a totally different business. “I told them that I did not use the internet so didn’t need broadband or a mobile service. ...
Left hanging on as Virgin and Bellway pass the buck for new phone line image
. Six weeks after moving into a new-build house I am still without a phone line and broadband connection. ...
Switching your current account – Five minute guide with all you need to know image
....”. However, there is still plenty to tempt, with the popular Santander 123 Lite paying 1 per cent cashback on water and council tax bills, 2 per cent on gas and electricity, and 3 per cent on mobile, landline, broadband and digital TV payments. ...
Get rich quick? Not with Utility Warehouse image
Source : Guardian [Read Article] Saturday 8th of July 2017 06:00:00 AM
.... It is unusual in that it doesn’t advertise, isn’t keen on price comparison websites and doesn’t seek national press coverage. Instead, its services are promoted by an army of independent “partners” or agents who earn commission by encouraging their friends and family to sign up for its gas, electricity, landline, mobile and broadband services. ...
TalkTalk, BT and Mr Jones have a thing going on with my account image
Source : Guardian [Read Article] Thursday 6th of July 2017 06:00:35 AM
....I live in a house share in London, and when we received a letter from TalkTalk addressed to a James Jones (not his real name) I didn’t think much of it. But when it was followed by a package containing a broadband router I became concerned that someone had set up an account using our address. ...
Forget austerity, here’s who is to blame for your empty pockets | Patrick Collinson image
....The Santander research into household costs found that it wasn’t just the energy and water companies stiffing us with rising bills. Council tax has risen by 27% since 2006, while TV, phone and broadband prices are up 24%. ...
Trains, planes and automobiles: the transport systems embracing smart tech image
.... Drivers now carry tablets, rather than large manuals of procedures that can’t easily be updated. Aviation is ahead of the curve, but there are challenges, says Mary McMillan, vice president at Inmarsat, a satellite network delivering high speed broadband to planes, improving safety and efficiency. ...
BT tops complaints league for broadband and pay-TV users image
Source : Guardian [Read Article] Wednesday 28th of June 2017 12:12:21 PM
. BT was the most complained-about broadband provider in the first three months of the year as customers took the company to task over faults and service issues. ...
Extra £1bn for Northern Ireland will barely dent public finances image
Source : Guardian [Read Article] Tuesday 27th of June 2017 05:04:26 PM
....The deal to spend an extra £1bn over two years in Northern Ireland will do little to disturb the public finances. Of the funds, about £400m will be directed at new physical infrastructure, £150m on better broadband, and £40m will tackle deprivation. ...
Sky Sports to replace numbered channels and slash prices in revamp image
Source : Guardian [Read Article] Tuesday 27th of June 2017 01:29:39 PM
....In January, the company said it is to make its full TV service of hundreds of channels available without the need for a satellite dish for the first time. Sky said that it will launch a broadband-delivered TV service next year which will enable it to compete for 6m households of potential customers across Europe who cannot, or will not, have a satellite dish. ...
Local authorities not up to speed with fast broadband delivery image
Source : Guardian [Read Article] Tuesday 27th of June 2017 06:05:23 AM
. It might be home to the Shard skyscraper, City Hall and Tate Modern, but the central London borough of Southwark has been named one of the 20 worst places in the UK for broadband speeds, in a list that stretches from Orkney to Bexhill-on-Sea. ...
The Guardian view on Murdoch’s Sky plan: a blow to media plurality | Editorial image
.... If this deal went through then the Murdochs would control a third of the paid-for newspaper circulation, one of two 24-hour news channels, a sizeable amount of radio news and a popular news website. Linking Fox content to Sky’s distribution network – which encompasses set-top boxes, a landline broadband and mobile network – it will have a storehouse of personal data and the ability to understand what its users are viewing on television, online at home and when out roaming. ...
Hard Brexit could halt Heathrow expansion plans, says Lord Adonis image
Source : Guardian [Read Article] Monday 26th of June 2017 12:32:00 PM
....While the airport has argued that Brexit makes its third runway ever more important, Andrew Adonis said private investment in infrastructure would be off the table unless Britain could maintain ties with the EU. Lord Adonis said that a host of major projects including HS2, Crossrail 2 and HS3 rail links between northern cities, as well as universal broadband and mobile services, would be under threat but particularly those that rely on private funding. ...
ViaSat-2: Satellite goliath goes into orbit image
Source : BBC [Read Article] Friday 2nd of June 2017 01:12:24 AM
. The most powerful commercial broadband satellite ever built has just gone into orbit on an Ariane rocket. ...
Virgin’s £241 penalty because we have to move home image
Source : Guardian [Read Article] Tuesday 30th of May 2017 06:00:00 AM
. • As a long-time Virgin Media customer I signed a new 12-month contract in November 2016 following numerous cold calls urging me to improve my broadband at no extra cost. ...
Broadband price wars: TalkTalk fires superfast salvo at super-low cost image
. If you are regularly left staring at the spinning “wheel of doom” rather than your chosen iPlayer programme, now is the time to upgrade your broadband package to a faster fibre service, following the outbreak of a price war among the major providers. ...
TUC urges government to help boost pay as debt nears record levels image
Source : Guardian [Read Article] Thursday 25th of May 2017 05:01:19 AM
....O’Grady said: “A lot more government support is needed for the parts of Britain where well-paid jobs are in short supply. Communities that lack good jobs today could thrive tomorrow if they get proper investment in training, transport links, broadband and decent housing. ...
TUC warns household debt will rise to £15,000 by 2020 image
Source : Daily Express [Read Article] Thursday 25th of May 2017 12:00:00 AM
...."A lot more government support is needed for the parts of Britain where well-paid jobs are in short supply. "Communities that lack good jobs today could thrive tomorrow if they get proper investment in training, transport links, broadband and decent housing. ...
Cuban revolution image
Source : BBC [Read Article] Monday 22nd of May 2017 11:35:07 PM
.... . But Mr Laughlin says he's been disappointed by how slowly the Cuban government has moved to improve the broadband network, especially given interest from international companies and numbers of educated Cubans opting to leave and take their chances elsewhere. ...
Best bank accounts for FREE money: How to switch and earn £250 image
Source : Daily Express [Read Article] Friday 19th of May 2017 03:52:00 PM
....5 per cent interest on a balance of up to £20,000. Mobile, TV and broadband bills direct debts on the account also fetch cashback of three per cent, energy bills receive two per cent and, water and council tax get cashback of one per cent. ...
Vodafone reports hefty loss after hit from Indian unit image
Source : BBC [Read Article] Tuesday 16th of May 2017 08:12:13 AM
....In the past 12 months, Vodafone lost 300,000 UK customers, with 17. 9 million remaining, although its broadband business grew to 216,000 households. ...
Business leaders want next government to build two more runways image
Source : Guardian [Read Article] Sunday 14th of May 2017 11:01:29 PM
....”. In a manifesto paper, the business group said that the government should also prioritise ultrafast broadband and 4G coverage. ...
Best savings rates: How to make your money work harder image
Source : Daily Express [Read Article] Sunday 14th of May 2017 01:43:00 PM
....5 per cent of interest. Mobile, TV and broadband bills direct debts on the account also fetch cashback of three per cent, energy bills receive two per cent and, water and council tax get cashback of one per cent. ...
Labour has big spending ideas, but no plan to earn our trust | Phillip Inman image
.... Ministers seemed to be of the same mind. They treated stories about nurses quitting their jobs, mental health services on their knees and schools making cutbacks as side issues when there were roads to repair, motorways to widen and broadband cables to install. ...
Firms 'hobbled' by poor mobile coverage image
Source : BBC [Read Article] Friday 12th of May 2017 08:36:37 AM
.... . A spokesperson for Ofcom said: "We agree that mobile coverage must improve and understand the importance of having reliable mobile broadband, wherever people live and work. ...
BT deserves credit – clawing back boss's bonus is common sense | Nils Pratley image
....Credit where it’s due. After the accounting catastrophe in Italy and a big fine from Ofcom for overcharging for broadband access on the home front, BT’s remuneration committee has done the decent thing. ...
BT chief's pay package slashed by £4m over Italian accounting scandal image
....Tony Ball, the former boss of Sky TV and chairman of BT’s remuneration committee, said the Italian scandal was not the only reason bonuses were withheld. He also pointed to a £42m fine imposed on BT-owned Openreach, the largest ever handed out by the regulator, for issues including blaming broadband installation delays on factors beyond its control but when this was found not to be the case. ...
Staley might be right: UK immigration policy could be key to City's future | Nils Pratley image
.... TalkTalk has lost customers in the past two years and needs to stop the rot. That involves spending a few quid upfront to improve the network to attract broadband punters. ...
TalkTalk slumps 11% on profit warning image
Source : BBC [Read Article] Wednesday 10th of May 2017 09:06:26 AM
. TalkTalk shares have fallen almost 11% after the broadband provider cut its dividend and warned profits will fall. ...
Brits shy away from a place in the sun, plus it's the last day to spend old fivers image
....There is as much as £800m worth of paper £5 notes still in circulation, but from Friday they will no longer be legal tender, Patrick Collinson reports. Switching our phone and broadband provider turned into a nightmare. ...
4G mobile: UK urban areas with best and worst coverage revealed image
Source : Guardian [Read Article] Wednesday 3rd of May 2017 06:33:27 AM
....The chancellor, Philip Hammond, has said he wants to get ahead of the curve early to make the UK a “world leader” in 5G, which theoretically will open up an interconnected world of driverless cars, smart home appliances, armies of delivery drones and lightning-fast video on the go. The advertising watchdog is to crack down on the broadband speeds companies claim in adverts to lure customers into signing up for their services. ...
UK's best and worst cities for 4G mobile coverage revealed image
Source : BBC [Read Article] Wednesday 3rd of May 2017 01:18:24 AM
...."Our mobile phone is central to how we live our lives and that is why it is so frustrating when we can't access emails or browse the internet on the go," she added. Ofcom said it agreed mobile coverage must improve and that it understood the "importance" of having a reliable mobile broadband where people live and work. ...
Switching our phone and broadband provider turned into a nightmare image
. After reading an article in Money we decided to switch our phone and broadband service from BT to SSE, and it has turned into a nightmare. ...
No 'peace' for internet users accusing BT of empty promises over broadband speeds image
.... That’s what you get, according to BT – for those who can afford up to £50. 99 a month for its fibre broadband deals. ...
Buy-to-let slump benefits first-time buyers, plus the best broadband firms image
....UK gas and electricity customers face price rise double whammy. Which? survey reveals best and worst UK broadband providers. ...
US regulator wants to reverse net neutrality image
Source : BBC [Read Article] Wednesday 26th of April 2017 10:47:02 PM
....Top US communications regulator Ajit Pai has proposed reversing net neutrality rules for internet service providers. The Obama-era measures prohibit broadband providers from giving or selling access to certain internet services over others. ...
Which? survey reveals best and worst UK broadband providers image
Source : Guardian [Read Article] Friday 21st of April 2017 06:00:11 AM
. The biggest broadband providers are failing on basic customer service, speed and reliability – with TalkTalk and BT named as the worst suppliers – according to a survey by consumer group Which?. ...
TalkTalk and BT rated worst for broadband in Which? survey image
Source : BBC [Read Article] Wednesday 19th of April 2017 11:02:09 PM
. TalkTalk and BT have received the worst customer satisfaction scores in a survey of 12 broadband providers. ...
Netflix nudges 100m subscribers but what next for the streaming giant? image
Source : Guardian [Read Article] Saturday 15th of April 2017 09:00:21 AM
.... In the UK it typically charges £7. 50 a month compared to pay-TV rivals who get 10 times that from bundles of TV, broadband and phone. ...
EE sent me to Coventry when I told them I was moving to Russia image
Source : Guardian [Read Article] Thursday 13th of April 2017 06:00:18 AM
....I’ve run out of ideas to prevent EE debiting money from my bank account. I cancelled my home broadband and phone package six months ago when I moved abroad, and gave my parents’ details as a forwarding address for any correspondence. ...
Broadband prices penalise loyal customers - Citizens Advice image
Source : BBC [Read Article] Monday 10th of April 2017 11:07:59 PM
. The cheapest broadband prices shoot up by an average of 43% or £113 a year, after introductory deals end, Citizens Advice has said. ...
From Coke’s flower power to Kendall Jenner’s Pepsi ad – how ads co-opt protest image
.... Take, for example, Apple providing rainbow-branded T-shirts for the 8,000 members of its staff who marched at San Francisco’s Pride march. The digital era has had enormous ramifications for the advertising industry, which has been forced to adapt, as first reliable broadband, and then smartphones, meant that consumers were able to switch off from campaigns that they would previously have been unable to avoid. ...
Lloyds reveals location of 100 branch closures as it cuts 325 jobs image
Source : Guardian [Read Article] Wednesday 5th of April 2017 12:27:47 PM
....”. He said online banking was not always an option because of poor broadband coverage in many rural areas. ...
It's that time of year to spring clean your finances with the help of our expert tips image
....Get set to switch . You can save hundreds or thousands of pounds a year by switching home energy, broadband, digital TV and mobile supplier, Baliszewski says. ...
Fibre broadband advertising to be investigated image
Source : BBC [Read Article] Tuesday 4th of April 2017 10:42:13 AM
. The UK's advertising watchdog is looking into the way so-called "fibre broadband" services are marketed. ...
Five-minute guide to 'National Price Hike Day' image
Source : Daily Express [Read Article] Sunday 2nd of April 2017 12:01:00 AM
....April heralds another annual round of inflation-busting price hikes for everyday services, putting yet more pressure on the nation’s wallets. There is no escape with the cost of gas, electricity, broadband, council tax and a host of other charges rising from yesterday. ...
Six changes to your finances from 1 April image
Source : BBC [Read Article] Friday 31st of March 2017 10:26:26 PM
...
Cash in the pocket image
Source : BBC [Read Article] Friday 31st of March 2017 09:16:50 PM
. Household budgets are likely to be further stretched in the first week of April, as dozens of items including water bills, council tax, NHS charges, and some broadband and energy charges all rise. ...
From energy bills to dental work, it's UK national price hike day image
Source : Guardian [Read Article] Friday 31st of March 2017 11:23:14 AM
....The squeeze on family budgets will tighten this weekend as a range of price rises, from prescription costs to energy bills, take effect. Council tax bills, broadband prices, mobile phone charges and even the cost of a postage stamp are going up this weekend. ...
UK households bills set to fall as Ofcom moves to cut superfast broadband costs image
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Ofcom moves to cut superfast broadband prices image
Source : BBC [Read Article] Friday 31st of March 2017 08:22:02 AM
. Households could see the price of superfast broadband fall under plans by the UK telecoms regulator. ...
Broadband users could see bills slashed as BT is forced to cut charges image
. Millions of broadband customers could see their bills slashed under proposals from Ofcom that would force BT to cut almost £100m in charges to rivals to provide services to their customers on its network. ...
Price comparison sites given thumbs up by regulator image
Source : BBC [Read Article] Tuesday 28th of March 2017 10:15:21 AM
....The regulator believes price comparison websites, apps and switching services could offer even greater benefits to consumers than they do now. Apart from energy, it is looking at other sectors of the economy such as insurance, banking, phone and broadband services, and airline flights. ...
Is being fined 1% of its profits just a mild irritation for BT? It looks like it | Stefan Stern image
....5bn in pre-tax profits in the last financial year, is it really such a large amount? It is just over 1% of those profits – a small price to pay for having let down your customers (and competitors) on a sustained basis. Openreach, the BT division that provides (or doesn’t) high-speed broadband, was found not to have paid proper compensation for failing to connect up its customers on time. ...
BT fined £42m over delays to high-speed cable installation image
Source : Guardian [Read Article] Monday 27th of March 2017 03:54:47 AM
....BT has been fined £42m, the largest penalty imposed by regulator Ofcom, and will have to pay an estimated £300m in compensation to rival telecoms companies over delays installing high-speed internet connections. Ofcom found that BT broke rules put in place to stop Openreach, its subsidiary that controls the UK broadband infrastructure network, abusing its “significant market power” by cutting compensation payments to rivals, blaming installation delays on factors beyond its control when this was not the case. ...
BT fined record £42m for late installations image
Source : BBC [Read Article] Monday 27th of March 2017 12:47:14 AM
...." . Openreach provides the wires and cables that powers the UK's broadband and landline phone network. ...
Broadband users in line for millions in Ofcom compensation plan image
Source : Guardian [Read Article] Friday 24th of March 2017 09:31:46 AM
....6 million customers could receive up to a total of £185m in compensation payments each year under the scheme. “When a customer’s landline or broadband goes wrong, that is frustrating enough, without having to fight tooth and nail to get fair compensation from the provider,” said Lindsey Fussell, Ofcom’s consumer group director. ...
Ofcom plans instant payback for broadband woes image
Source : BBC [Read Article] Friday 24th of March 2017 07:38:46 AM
. Landline and broadband customers who suffer poor service could get money back automatically under plans set out by the telecoms regulator, Ofcom. ...
London now 'cheaper to live than New York and Tokyo', plus Viagogo snubs MPs image
....Expedia may say ‘no’ when it really means ‘yes’. BT Infinity broadband claims about speed are on the line. ...
Plusnet fined £880,000 for charging more than 1,000 ex-customers image
Source : Guardian [Read Article] Wednesday 22nd of March 2017 02:35:18 PM
. Plusnet, the BT-owned broadband and landline company, has been fined almost £900,000 by Ofcom for continuing to charge more than 1,000 customers even though they had cancelled their accounts. ...
Plusnet fined £880,000 for billing former customers image
Source : BBC [Read Article] Wednesday 22nd of March 2017 11:35:44 AM
....Plusnet, an internet service provider owned by BT, has been fined £880,000 for wrongly billing more than 1,000 former customers. An investigation by watchdog Ofcom found that the ISP broke a fundamental billing rule by continuing to charge a group of customers for landline and broadband after they had cancelled services. ...
Seven ways to teach your kids about money image
Source : Guardian [Read Article] Saturday 18th of March 2017 06:30:31 AM
.... Rather than just saying “We can’t afford it”, explain why. Talk to your children about all the different things that have to be paid for, including tax and national insurance, along with mortgage/rent, council tax, utility bills, insurance, phone and broadband and the weekly shop. ...
Elderly 'hit by line rental charges' image
Source : BBC [Read Article] Thursday 16th of March 2017 11:00:38 AM
...."Every time there's an update of an operating system or something like that - that's a struggle for everybody - but if you're new to using a computer or tablet, you can be thrown when things change," Ms West told the BBC. But while vulnerable people still faced difficulties and rising costs associated with some of their services, those who used home broadband and mobile data plans were getting an increasingly better deal, a separate Ofcom report on pricing revealed. ...
Robots delivering pizza and house viewing by VR: is 5G really the future? image
.... They argue consumers don’t need the superfast speeds the upgrade from current 4G technology promises, and many in the industry believe that logistical issues mean that 5G may not be properly rolled out in the UK for decades. In the meantime, there are still basic infrastructure issues – including rural areas with little or no broadband coverage at all – that need sorting out. ...
Has TalkTalk’s security been breached yet again? image
Source : Guardian [Read Article] Saturday 11th of March 2017 06:59:27 AM
....But Jane Hatton from Halifax in West Yorkshire contacted Money to say that the fraudsters now appear to have access to the very latest customer details. The retired bank worker, who has been a TalkTalk customer for almost 10 years, says she recently upgraded her package to include unlimited broadband, and was sent a new router in January. ...

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