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....Top US communications regulator Ajit Pai has proposed reversing net neutrality rules for internet service providers. The Obama-era measures prohibit broadband providers from giving or selling access to certain internet services over others. ... [Read full article on BBC ]
Wednesday 26th of April 2017 10:47:02 PM
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24
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....UK gas and electricity customers face price rise double whammy. Which? survey reveals best and worst UK broadband providers. ... [Read full article on Guardian ]
Thursday 27th of April 2017 01:58:02 PM
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8
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Latest Finance News related to Broadband

Buy-to-let slump benefits first-time buyers, plus the best broadband firms image
....UK gas and electricity customers face price rise double whammy. Which? survey reveals best and worst UK broadband providers. ...
US regulator wants to reverse net neutrality image
Source : BBC [Read Article] Wednesday 26th of April 2017 10:47:02 PM
....Top US communications regulator Ajit Pai has proposed reversing net neutrality rules for internet service providers. The Obama-era measures prohibit broadband providers from giving or selling access to certain internet services over others. ...
Which? survey reveals best and worst UK broadband providers image
Source : Guardian [Read Article] Friday 21st of April 2017 06:00:11 AM
. The biggest broadband providers are failing on basic customer service, speed and reliability – with TalkTalk and BT named as the worst suppliers – according to a survey by consumer group Which?. ...
TalkTalk and BT rated worst for broadband in Which? survey image
Source : BBC [Read Article] Wednesday 19th of April 2017 11:02:09 PM
. TalkTalk and BT have received the worst customer satisfaction scores in a survey of 12 broadband providers. ...
Netflix nudges 100m subscribers but what next for the streaming giant? image
Source : Guardian [Read Article] Saturday 15th of April 2017 09:00:21 AM
.... In the UK it typically charges £7. 50 a month compared to pay-TV rivals who get 10 times that from bundles of TV, broadband and phone. ...
EE sent me to Coventry when I told them I was moving to Russia image
Source : Guardian [Read Article] Thursday 13th of April 2017 06:00:18 AM
....I’ve run out of ideas to prevent EE debiting money from my bank account. I cancelled my home broadband and phone package six months ago when I moved abroad, and gave my parents’ details as a forwarding address for any correspondence. ...
Broadband prices penalise loyal customers - Citizens Advice image
Source : BBC [Read Article] Monday 10th of April 2017 11:07:59 PM
. The cheapest broadband prices shoot up by an average of 43% or £113 a year, after introductory deals end, Citizens Advice has said. ...
From Coke’s flower power to Kendall Jenner’s Pepsi ad – how ads co-opt protest image
.... Take, for example, Apple providing rainbow-branded T-shirts for the 8,000 members of its staff who marched at San Francisco’s Pride march. The digital era has had enormous ramifications for the advertising industry, which has been forced to adapt, as first reliable broadband, and then smartphones, meant that consumers were able to switch off from campaigns that they would previously have been unable to avoid. ...
Lloyds reveals location of 100 branch closures as it cuts 325 jobs image
Source : Guardian [Read Article] Wednesday 5th of April 2017 12:27:47 PM
....”. He said online banking was not always an option because of poor broadband coverage in many rural areas. ...
It's that time of year to spring clean your finances with the help of our expert tips image
....Get set to switch . You can save hundreds or thousands of pounds a year by switching home energy, broadband, digital TV and mobile supplier, Baliszewski says. ...
Fibre broadband advertising to be investigated image
Source : BBC [Read Article] Tuesday 4th of April 2017 10:42:13 AM
. The UK's advertising watchdog is looking into the way so-called "fibre broadband" services are marketed. ...
Five-minute guide to 'National Price Hike Day' image
Source : Daily Express [Read Article] Sunday 2nd of April 2017 12:01:00 AM
....April heralds another annual round of inflation-busting price hikes for everyday services, putting yet more pressure on the nation’s wallets. There is no escape with the cost of gas, electricity, broadband, council tax and a host of other charges rising from yesterday. ...
Six changes to your finances from 1 April image
Source : BBC [Read Article] Friday 31st of March 2017 10:26:26 PM
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Cash in the pocket image
Source : BBC [Read Article] Friday 31st of March 2017 09:16:50 PM
. Household budgets are likely to be further stretched in the first week of April, as dozens of items including water bills, council tax, NHS charges, and some broadband and energy charges all rise. ...
From energy bills to dental work, it's UK national price hike day image
Source : Guardian [Read Article] Friday 31st of March 2017 11:23:14 AM
....The squeeze on family budgets will tighten this weekend as a range of price rises, from prescription costs to energy bills, take effect. Council tax bills, broadband prices, mobile phone charges and even the cost of a postage stamp are going up this weekend. ...
UK households bills set to fall as Ofcom moves to cut superfast broadband costs image
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Ofcom moves to cut superfast broadband prices image
Source : BBC [Read Article] Friday 31st of March 2017 08:22:02 AM
. Households could see the price of superfast broadband fall under plans by the UK telecoms regulator. ...
Broadband users could see bills slashed as BT is forced to cut charges image
. Millions of broadband customers could see their bills slashed under proposals from Ofcom that would force BT to cut almost £100m in charges to rivals to provide services to their customers on its network. ...
Price comparison sites given thumbs up by regulator image
Source : BBC [Read Article] Tuesday 28th of March 2017 10:15:21 AM
....The regulator believes price comparison websites, apps and switching services could offer even greater benefits to consumers than they do now. Apart from energy, it is looking at other sectors of the economy such as insurance, banking, phone and broadband services, and airline flights. ...
Is being fined 1% of its profits just a mild irritation for BT? It looks like it | Stefan Stern image
....5bn in pre-tax profits in the last financial year, is it really such a large amount? It is just over 1% of those profits – a small price to pay for having let down your customers (and competitors) on a sustained basis. Openreach, the BT division that provides (or doesn’t) high-speed broadband, was found not to have paid proper compensation for failing to connect up its customers on time. ...
BT fined £42m over delays to high-speed cable installation image
Source : Guardian [Read Article] Monday 27th of March 2017 03:54:47 AM
....BT has been fined £42m, the largest penalty imposed by regulator Ofcom, and will have to pay an estimated £300m in compensation to rival telecoms companies over delays installing high-speed internet connections. Ofcom found that BT broke rules put in place to stop Openreach, its subsidiary that controls the UK broadband infrastructure network, abusing its “significant market power” by cutting compensation payments to rivals, blaming installation delays on factors beyond its control when this was not the case. ...
BT fined record £42m for late installations image
Source : BBC [Read Article] Monday 27th of March 2017 12:47:14 AM
...." . Openreach provides the wires and cables that powers the UK's broadband and landline phone network. ...
Broadband users in line for millions in Ofcom compensation plan image
Source : Guardian [Read Article] Friday 24th of March 2017 09:31:46 AM
....6 million customers could receive up to a total of £185m in compensation payments each year under the scheme. “When a customer’s landline or broadband goes wrong, that is frustrating enough, without having to fight tooth and nail to get fair compensation from the provider,” said Lindsey Fussell, Ofcom’s consumer group director. ...
Ofcom plans instant payback for broadband woes image
Source : BBC [Read Article] Friday 24th of March 2017 07:38:46 AM
. Landline and broadband customers who suffer poor service could get money back automatically under plans set out by the telecoms regulator, Ofcom. ...
London now 'cheaper to live than New York and Tokyo', plus Viagogo snubs MPs image
....Expedia may say ‘no’ when it really means ‘yes’. BT Infinity broadband claims about speed are on the line. ...
Plusnet fined £880,000 for charging more than 1,000 ex-customers image
Source : Guardian [Read Article] Wednesday 22nd of March 2017 02:35:18 PM
. Plusnet, the BT-owned broadband and landline company, has been fined almost £900,000 by Ofcom for continuing to charge more than 1,000 customers even though they had cancelled their accounts. ...
Plusnet fined £880,000 for billing former customers image
Source : BBC [Read Article] Wednesday 22nd of March 2017 11:35:44 AM
....Plusnet, an internet service provider owned by BT, has been fined £880,000 for wrongly billing more than 1,000 former customers. An investigation by watchdog Ofcom found that the ISP broke a fundamental billing rule by continuing to charge a group of customers for landline and broadband after they had cancelled services. ...
Seven ways to teach your kids about money image
Source : Guardian [Read Article] Saturday 18th of March 2017 06:30:31 AM
.... Rather than just saying “We can’t afford it”, explain why. Talk to your children about all the different things that have to be paid for, including tax and national insurance, along with mortgage/rent, council tax, utility bills, insurance, phone and broadband and the weekly shop. ...
Elderly 'hit by line rental charges' image
Source : BBC [Read Article] Thursday 16th of March 2017 11:00:38 AM
...."Every time there's an update of an operating system or something like that - that's a struggle for everybody - but if you're new to using a computer or tablet, you can be thrown when things change," Ms West told the BBC. But while vulnerable people still faced difficulties and rising costs associated with some of their services, those who used home broadband and mobile data plans were getting an increasingly better deal, a separate Ofcom report on pricing revealed. ...
Robots delivering pizza and house viewing by VR: is 5G really the future? image
.... They argue consumers don’t need the superfast speeds the upgrade from current 4G technology promises, and many in the industry believe that logistical issues mean that 5G may not be properly rolled out in the UK for decades. In the meantime, there are still basic infrastructure issues – including rural areas with little or no broadband coverage at all – that need sorting out. ...
Has TalkTalk’s security been breached yet again? image
Source : Guardian [Read Article] Saturday 11th of March 2017 06:59:27 AM
....But Jane Hatton from Halifax in West Yorkshire contacted Money to say that the fraudsters now appear to have access to the very latest customer details. The retired bank worker, who has been a TalkTalk customer for almost 10 years, says she recently upgraded her package to include unlimited broadband, and was sent a new router in January. ...
The Guardian view on the Ofcom deal: too little, too slowly | Editorial image
. Of course you can live a decent life without broadband, just as you can live well with a cesspit, instead of mains drainage, and a petrol generator to supply your electricity for when you want to watch television. ...
Does BT's Openreach deal mean faster broadband or higher prices? image
Source : Guardian [Read Article] Friday 10th of March 2017 01:21:25 PM
. BT has reached a deal with the industry regulator to separate its broadband network, Openreach, from the rest of the company. ...
BT boss: Openreach deal better 'long-term' image
Source : BBC [Read Article] Friday 10th of March 2017 08:43:37 AM
. BT has bowed to demands by the telecoms regulator Ofcom to legally separate Openreach, which runs the UK's broadband infrastructure. ...
BT Openreach deal could pave way for cheaper, faster broadband image
Source : Guardian [Read Article] Friday 10th of March 2017 07:32:13 AM
. Consumers could look forward to cheaper broadband and better service after BT finally agreed a deal to legally separate Openreach, which controls the UK’s broadband network. ...
BT Openreach deal aims to shakeup UK broadband image
Source : BBC [Read Article] Friday 10th of March 2017 07:18:06 AM
. BT has bowed to demands by the telecoms regulator Ofcom to legally separate Openreach, which runs the UK's broadband infrastructure. ...
Budget: Money for robots, cars and 5G image
Source : BBC [Read Article] Wednesday 8th of March 2017 02:04:53 PM
.... And right now they seem sceptical that there is a sound business case for spending billions on technology for which the demand is still not clear. The pledge of support to full-fibre broadband refers to the provision of optical fibre going all the way to individual properties rather than their nearest roadside cabinet. ...
BT's £1.2bn Champions League splurge is price of staying in Sky game image
....2bn Champions League rights victory putting its business back on track after a torrid 12 months. A boost is needed after the financial and reputational damage of an accounting scandal at its Italian operation and the protracted battle with the industry watchdog over the future of its broadband division. ...
Inside the TalkTalk 'Indian scam call centre' image
Source : BBC [Read Article] Monday 6th of March 2017 11:47:00 AM
....TalkTalk was hit by a cyber-attack in October 2015, but that hack appears to be unrelated to the Indian fraud. Instead, it is alleged the scam is linked to problems in a company hired by the British broadband provider. ...
BT denies squeezing customers after paying £1.2bn for Champions League image
....BT has denied customers are being forced to foot the bill for its £1. 2bn Champions League football rights deal as it imposes inflation-busting price rises for its broadband and phone services. ...
Champions League: BT extends TV rights until 2021 in deal worth £1.2bn image
.... . BT Sport, owned by Britain's biggest broadband and mobile operator BT, is a paid subscription service. ...
Government sets out post-Brexit digital strategy image
Source : BBC [Read Article] Wednesday 1st of March 2017 01:10:06 AM
...."I would like to see more long-term thinking about education and digital skills because digital businesses will be crucial to the economy after Brexit," he told the BBC. The government also plans to create two forums, one for the government and the technology community "to work together to spark growth in the digital economy" and the other to help businesses better access fast broadband. ...
Landline charges for 2m customers to be cut as telecoms watchdog steps in image
Source : Guardian [Read Article] Tuesday 28th of February 2017 09:12:38 AM
....3 million people. The regulator has reviewed how the market is working for customers who buy only a landline service from a provider – either because they do not want broadband or pay TV, or because other companies provide these services. ...
BT landline-only customers set to get £5 off monthly bills image
Source : BBC [Read Article] Tuesday 28th of February 2017 07:28:21 AM
....". She said most people on bundled packages - which include landline, broadband and/or pay TV - can shop around for better deals. ...
Australia Post CEO says he feels sorry for Pauline Hanson over pay controversy image
....”. Labor and the Greens pushed Fifield about why the government had taken action against executive remuneration at Australia Post, by enlisting the Remuneration Tribunal to establish the parameters of the CEO’s package in the future – but had taken no action in other comparable government businesses, such as the national broadband network. ...
If EU workers go, will robots step in to pick and pack Britain’s dinners? image
Source : Guardian [Read Article] Saturday 25th of February 2017 04:00:05 PM
.... For example, Innovate UK, the government-backed innovation agency, is supporting development of a strawberry picker in collaboration with a major fruit grower, but can’t find an agricultural machinery firm to manufacture the appliance. The patchy availability of good broadband in rural locations and the legal restrictions on, for example, the activity of flying drones, could also stand in the way of farm automation. ...
BT’s crossed wires over line rental refund image
Source : Guardian [Read Article] Wednesday 22nd of February 2017 07:00:27 AM
....In light of its price increases, I contacted BT to cancel my service, as per the rules you recently reported. I was told that as the line rental and broadband are separate, if I cancelled I would lose my pre-paid line rental payments. ...
EE balloons and drones to help fix mobile blackspots image
Source : Guardian [Read Article] Tuesday 21st of February 2017 12:54:47 PM
. A fleet of blimps is bringing mobile phone and wireless broadband coverage to rural communities in the UK. ...
15 million UK homes pay £100 a year too much for broadband internet on rip-off contracts image
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Game over! How to beat the 10% rise in the cost of your TV, phone and broadband image
. Millions of households who rely on a big telecoms firm to provide their home phone, broadband and TV packages are facing price rises of up to 10% in the coming weeks. ...
TalkTalk chief executive Dido Harding to step down image
Source : Guardian [Read Article] Wednesday 1st of February 2017 07:40:12 AM
....TalkTalk’s results for the third quarter of its financial year, the three months to the end of December, were in line with analyst expectations. The company lost 42,000 broadband customers and 31,000 TV customers as revenues fell from £459m to £435m year on year for the period. ...
BT fires opening shot at Sky in new Champions League rights battle image
Source : Guardian [Read Article] Sunday 29th of January 2017 05:43:28 PM
....“It’s about the combination of the amount of sports rights they control and the absence of any regulation. If we had a 70% share of the broadband marketplace and the rates of [customers] switching [to rivals] were low and prices high people would say that isn’t a good thing for consumers. ...
After the Italian job, BT boss must make sure success doesn’t blow up in his face image
....Can Patterson and BT really keep on top of all the different divisions and maximise their performance? The prospect of BT spinning off Openreach, which owns the telephone cables that connect Britain, has often been raised by critics. Ofcom, the industry regulator, wants Openreach to invest more in rolling out superfast broadband. ...
BT insists Italian scandal is under control as profits plunge image
Source : Guardian [Read Article] Friday 27th of January 2017 09:54:01 AM
....5bn in 2015, adding 276,000 pay-monthly customers. BT’s consumer division also did well, increasing its broadband and TV revenues by 8%. ...
Sky to offer full TV service without a dish for the first time image
Source : Guardian [Read Article] Thursday 26th of January 2017 08:31:45 AM
....Sky is to make its full TV service of hundreds of channels available without the need for a satellite dish for the first time, as it looks to stem customer defections to rivals such as BT. The pay-TV giant, which had an 18% plunge in profits at its UK business in the last six months of 2016 thanks to spiralling Premier League rights costs, said it would launch the broadband-delivered TV service next year. ...
BT shareholders will remember profit warning for years | Nils Pratley image
Source : Guardian [Read Article] Tuesday 24th of January 2017 05:47:06 PM
....2bn at the last count, won’t be impressed by the non-appearance of £1bn in the sponsor’s coffers. On the regulatory and political front, the pressure for Openreach to step up investment in ultrafast fibre broadband will only intensify. ...
Theresa May's post-Brexit industrial strategy ducks tough decisions | Nils Pratley image
.... Steel may not be as exciting as life sciences and clean cars, but is it inside or outside the strategic tent? The UK Steel lobbying group was right to reflect that “much still needs to be done” to agree one of the vaunted “sector deals” with government. Or look at digital infrastructure, where the UK is ahead of major competitors on fast broadband but woefully behind the likes of Spain, South Korea and even Turkey on ultrafast capacity, the digital-to-the-premises (DTTP) variety. ...
Five-minute guide to haggling your way to a better deal image
Source : Daily Express [Read Article] Sunday 22nd of January 2017 12:01:00 AM
....” . The perfect time to haggle is when you are coming to the end of a contract, say, for motor or home insurance, or a mobile phone, broadband or digital TV tariff. ...
Mistakes were made: readers on the firms with awful customer service image
Source : Guardian [Read Article] Monday 16th of January 2017 07:00:17 AM
....“I’ve just completed a six-week battle of wills with TalkTalk. We’ve had no broadband signal in all that time, while my direct debit of £54 per month kept being paid. ...
10 ways to cut your tax bill image
Source : Guardian [Read Article] Saturday 14th of January 2017 07:00:19 AM
.... If one room out of your home’s 10 is used one day a week, do the maths to come up with a reasonable deduction. HMRC won’t allow you to deduct your full phone and broadband costs as it assumes you incur these anyway. ...
Brexit, strikes and pay revolts: the year in business image
Source : Guardian [Read Article] Wednesday 28th of December 2016 06:00:27 AM
.... Clarke will need to find another reason to get shoppers through the door. Sharon WhiteThe head of media regulator Ofcom could be asked to examine the offer by 21st Century Fox to buy Sky and keep BT honest as it separates its Openreach unit, which controls the UK’s broadband infrastructure. ...
What is productivity and why is the UK's so poor? image
Source : Guardian [Read Article] Sunday 25th of December 2016 02:17:46 PM
.... The gap with Germany is 35% and with the US 30%. There have been a number of explanations for the dramatic deterioration in productivity: the availability of unskilled cheap labour has deterred firms from investment; the poor quality of UK roads, railways and broadband network; the shrinkage of the financial sector, which had been a source of high-productivity jobs in the boom before the 2007 crisis; and the misallocation of capital to “zombie” firms kept alive by ultra-low interest rates rather than to dynamic new enterprises. ...
The 2016 awards for worst customer service, plus homes for Christmas walks image
Source : Guardian [Read Article] Thursday 22nd of December 2016 02:16:49 PM
....Home ownership among 25-year-olds in England and Wales has halved in 20 years. Government pledges £400m broadband fund to help 600,000 homes. ...
'Broadband coverage for over 90% of UK' image
Source : BBC [Read Article] Thursday 22nd of December 2016 08:29:31 AM
. The government has said £440m has been found so about 600,000 more premises can gain access to superfast broadband. ...
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Government pledges £400m broadband fund to help 600,000 homes image
Source : Guardian [Read Article] Thursday 22nd of December 2016 12:01:31 AM
. The government has pledged to give decent broadband speeds to up to 600,000 homes via a new £400m funding pot. ...
Broadband boost for remotest parts of UK image
Source : BBC [Read Article] Thursday 22nd of December 2016 12:00:05 AM
. Around 600,000 more homes and businesses could be connected to superfast broadband, after the government recouped £440m. ...
Wrap up a cheaper digital TV package this Christmas image
Source : Daily Express [Read Article] Tuesday 20th of December 2016 07:39:00 PM
. Britons are spending hundreds of pounds more than they need each year by having the wrong TV and broadband package, new research shows. ...
BT tops UK broadband complaints list image
Source : BBC [Read Article] Tuesday 20th of December 2016 12:20:17 PM
. BT's broadband services received the most complaints during the third quarter of 2016, show figures from regulator Ofcom. ...
BT, Plusnet and EE top broadband complaints list image
Source : Guardian [Read Article] Tuesday 20th of December 2016 11:50:55 AM
. BT, Plusnet and EE were the most complained about broadband providers in the third quarter of 2016, figures from Ofcom show. ...
BT drops the ball and bills me for sport I don’t watch … and don’t want image
.... This is odd, as I never watch it, and nor did I ever agree to pay for it. It seems that as a BT broadband subscriber, I was given free access to BT Sport for a while. ...
‘And the winner is...’ it’s the 2016 awards for worst customer service image
....When I first began a consumer column 18 years ago, my mailbag was dominated by householders wrestling with the novelty of bulky home computers that turned out not to work, or flailing in limbo as suppliers of the newly privatised utilities kidnapped each other’s customers. Now computers tend to work fine, so long as you don’t expect reliable broadband, and energy firms have left off kidnapping to concentrate on extortion. ...
Sky investors should think in the long term and reject Murdoch's deal image
Source : Guardian [Read Article] Thursday 15th of December 2016 07:45:24 PM
....Not everybody was convinced, of course, otherwise the shares would not have fallen to 769p. But listen to Polo Tang, respected media analyst at UBS: Sky stands at an inflection point after a period of heavy investment in broadband and high-definition TV. ...
Are we being left in the digital slow lane? image
Source : BBC [Read Article] Wednesday 14th of December 2016 10:10:11 AM
.... . Lord Adonis, chair of the infrastructure commission, defends the roll-out of 4G and broadband coverage across the country on the Today programme but he does agree that "companies are not moving fast enough". ...
UK government 'must take action' on 5G image
Source : BBC [Read Article] Wednesday 14th of December 2016 12:08:44 AM
...."We agree that mobile coverage must improve, so we're pleased the NIC shares our ambition for universal coverage," said a spokesman for the communications regulator. "Our rules mean that virtually all UK premises must receive a 4G signal by the end of next year, and we're also making more airwaves available to boost mobile broadband. ...
HSBC closes a quarter of branches, as 1,000 banks shut for good image
Source : BBC [Read Article] Wednesday 14th of December 2016 12:06:05 AM
....However, Which? said that while 56% of adults used online banking last year, there are still 20 million adults who don't - or can't - use it. Many of those have a poor broadband connection. ...
HSBC shutting four bank branches a week image
Source : Guardian [Read Article] Wednesday 14th of December 2016 12:01:10 AM
....Which? said that 56% of adults used online banking last year, leaving about 20 million adults who did not use it. “Among them will be people who aren’t online and those with a poor broadband connection,” it said. ...
Windows update knocks out internet connections image
Source : BBC [Read Article] Tuesday 13th of December 2016 12:37:16 PM
....". Computers running Microsoft's latest updates are losing network connectivity essentially because the PCs cannot automatically pick up the addressing systems from their broadband routers, which then cannot connect them to the internet. ...

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