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....However, the Montreal Convention makes no provision for psychological damage in its compensation requirements – only for physical harm. This is a “grave injustice”, according to a supreme court judge who was prevented from awarding a person with cerebral palsy compensation for degrading treatment on board a Thomas Cook flight. ... [Read full article on Guardian ]
Monday 24th of April 2017 06:00:04 AM
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Latest Finance News related to Thomas Cook

How disabled travellers still face discrimination by airlines image
Source : Guardian [Read Article] Monday 24th of April 2017 06:00:04 AM
....However, the Montreal Convention makes no provision for psychological damage in its compensation requirements – only for physical harm. This is a “grave injustice”, according to a supreme court judge who was prevented from awarding a person with cerebral palsy compensation for degrading treatment on board a Thomas Cook flight. ...
Crest Nicholson to pay bonuses despite shareholder revolt image
Source : Guardian [Read Article] Thursday 23rd of March 2017 07:10:32 PM
....The vote against the remuneration report is symbolic and non-binding, with investors approving the remuneration policy – which sets the broad approach to pay for the next three years and is a binding vote. However, other companies, notably Thomas Cook and defence group Chemring, have changed their pay deals after smaller rebellions from shareholders. ...
British firms warned over new wave of pay revolts at AGMs image
Source : Guardian [Read Article] Sunday 19th of March 2017 12:59:57 PM
....5m. Travel company Thomas Cook has also cut the maximum bonus payout for its chief executive, Peter Fankhauser, under a new long-term bonus plan. ...
Executive pay: all eyes on boardroom as AGM season looms  | Chris Cummings image
....So far we have seen the tobacco giant Imperial Brands being forced to withdraw its remuneration policy vote at its AGM due to lack of shareholder support. The tour operator Thomas Cook agreed to restrict its pay structure following a large protest vote from shareholders. ...
UK bosses face tougher punishments over corporate governance rules image
Source : Guardian [Read Article] Thursday 16th of February 2017 09:18:39 AM
....There have already been shareholder rebellions over pay this year, including at Imperial Brands, the maker of Gauloises and John Player cigarettes which had to abandon a pay rise for its chief executive Alison Cooper. Travel company Thomas Cook also cut the pay for its boss Peter Fankhauser after a protest vote at its AGM. ...
Calling the latest Greek deal a sticking plaster does disrespect to the Elastoplast image
....On the morning of an annual general meeting, a company knows it is in for a rough ride when a shareholder issues a statement to proclaim it has voted against the pay deals on offer to the chief executive. This is what happened to Thomas Cook on Thursday, when Standard Life Investments, which owns a 13% stake in the holiday company, made clear its frustrations with the proposed pay rise for boss Peter Fankhauser. ...
Thomas Cook cuts boss's payout after shareholders revolt image
Source : Guardian [Read Article] Thursday 9th of February 2017 02:37:47 PM
. Thomas Cook has responded to shareholder pressure and reduced the maximum payout for its chief executive under a new long-term bonus plan, after a third of investors voted against it. ...
Thomas Cook to fly almost 1,000 Britons out of the Gambia image
Source : Guardian [Read Article] Wednesday 18th of January 2017 12:06:02 AM
. Thomas Cook is to fly almost 1,000 UK customers out of the Gambia, following a change in Foreign Office advice due to unrest in the country. ...
‘And the winner is...’ it’s the 2016 awards for worst customer service image
.... Ofcom’s discovery that customer service staff hadn’t been trained in what constitutes a complaint would have come as no surprise to the couple whose house purchase fell through because Vodafone had wrecked their credit record with a phantom debt, or to those who discovered that non-existent service or terminal illness are not deemed sufficient reason for their contracts to be cancelled. A round of applause for Thomas Cook, the company (in case you didn’t guess) responsible for charging that customer for giving his wife an unrequested sex change, and telling him that his complaint had been deleted unread. ...
CEO Secrets: Thomas Cook boss shares his tips image
Source : BBC [Read Article] Monday 19th of December 2016 12:41:15 AM
. Peter Fankhauser, CEO of travel firm Thomas Cook, shares the business advice he wishes he had been given when he started out. ...
Co-operative Group secures £82m windfall in sale of travel division image
Source : Guardian [Read Article] Tuesday 6th of December 2016 07:30:43 PM
. The Co-operative Group has confirmed the sale of its travel division to Thomas Cook, its joint venture partner, securing an £82m windfall. ...
Thomas Cook resumes dividend despite fall in profits image
Source : Guardian [Read Article] Wednesday 23rd of November 2016 09:20:21 AM
. Thomas Cook is to pay a dividend to shareholders for the first time in five years as it seeks to draw a line under a troubled period for the travel company. ...
FTSE 100 higher but estate agents hit image
Source : BBC [Read Article] Wednesday 23rd of November 2016 08:49:50 AM
....". Shares in travel company Thomas Cook rose more than 9% despite it reporting a dip in full-year profits. ...
Thomas Cook profits down in tough year image
Source : BBC [Read Article] Wednesday 23rd of November 2016 08:10:06 AM
. Thomas Cook's profits have fallen after a tough year for the tourism industry, with trading affected by terror attacks in Europe and political instability in Turkey. ...
Sharm el-Sheikh flight ban decision urged by travel firms image
Source : BBC [Read Article] Friday 4th of November 2016 12:56:23 AM
...."The Foreign and Commonwealth advice is currently that it is safe to visit Sharm el-Sheikh but not to go through the airport. "That's given people the impression that they can't visit Egypt when in fact British Airways, Easyjet, Thomas Cook, Thomson and EgyptAir are already operating direct flights to other airports in Egypt. ...
Monarch airline agrees £165m investment from Greybull image
Source : BBC [Read Article] Wednesday 12th of October 2016 06:30:00 AM
.... . On top of those short-term trading challenges, Monarch remains caught between the big low-cost airlines EasyJet and Ryanair, and the in-house airlines owned by the big tour operators including Tui and Thomas Cook. ...
Got a customer complaint? Take it up with the CEO image
Source : Guardian [Read Article] Sunday 18th of September 2016 06:00:10 AM
....CEOs at telecoms and energy companies are usually the worst at answering emails from their customers, while retailers – particularly supermarkets – tend to be the most responsive. He added: “The CEOs of Metro Bank, BT, Thomas Cook and easyJet will also often respond personally to emails. ...
UK staycations grow in strength as pound weakens image
Source : Guardian [Read Article] Thursday 25th of August 2016 11:01:03 PM
....Spain, where temperatures are expected to hit the low 30s over the weekend, is one of the top choices with Malaga, Mallorca and Barcelona some of the most popular short-haul destinations. Thomas Cook said last month that bookings from the UK were down 1% in the three months to the end of June, but it expected a strong start to the winter season in the UK, with bookings up by 19% despite Brexit worries. ...
Thomas Cook: '1.8m customers still want to go to Turkey' image
Source : BBC [Read Article] Thursday 25th of August 2016 08:46:09 AM
....It's been a tough year for tour operators trying to provide affordable holidays in Europe's traditional destinations following a growing number of security alerts. Thomas Cook chief executive Peter Fankhauser told the BBC's Emily Unia how travel habits have changed, and said he didn't expect a big impact on business from Brexit. ...
Passengers could be charged £25 for failed claims against airlines image
Source : Guardian [Read Article] Monday 22nd of August 2016 12:07:05 PM
....Passengers of easyJet and British Airways, and the UK’s biggest package holiday operators, could be charged £25 if they make a complaint about delays, cancellations or lost baggage that is subsequently not upheld. The airlines, plus Thomson and Thomas Cook, have joined a dispute resolution service for tricky complaints that cannot be resolved by the companies themselves. ...
System errors dog my efforts to withdraw my own money image
Source : Guardian [Read Article] Wednesday 3rd of August 2016 06:00:39 AM
. On 3 May, I visited Thomas Cook in Southsea to close a euro cash ­passport card and a $US cash ­passport and claim the balance. ...

Sex ban recommended for British tourists in Florida after Zika outbreak
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Source : Telegraph [Read Article] Saturday 30th of July 2016 08:30:00 PM
....It can also trigger miscarriage. British tour operators Thomas Cook, Thompson & First Choice and Virgin Holidays announced yesterday that they would grant free holiday cancellations or amendments for pregnant tourists with trips booked up until December 31. ...

Airlines warn Britain's airports are becoming a 'wild west' with fast food chains and coffee shops selling alcohol to passengers 
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....Alcoholic drinks purchased from duty free retailers will have to be kept in “tamper proof” bags and stored in separate locations on planes, the new code of practice states. It has been signed by airlines including Easyjet, Flybe, Jet2, Monarch, Thomas Cook, Thomson Airways and Virgin Atlantic. ...

'Air rage' crackdown as ministers consider ban on 24-hour airport drinking
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....Alcoholic drinks purchased from duty free retailers will have to be kept in “tamper proof” bags and stored in separate locations on planes, the new code of practice states. It has been signed by airlines including Easyjet, Flybe, Jet2, Monarch, Thomas Cook, Thomson Airways and Virgin Atlantic. ...

Thomas Cook profits hit by wave of terror attacks and Turkish coup attempt
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Turkish terror attacks weigh on Thomas Cook profits image
Source : BBC [Read Article] Thursday 28th of July 2016 09:41:30 AM
. Thomas Cook will miss its full-year profit target after terror attacks in Turkey sent holidaymakers elsewhere. ...

Thomas Cook to lay bare travel industry woes
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Source : Telegraph [Read Article] Saturday 23rd of July 2016 06:00:00 PM
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Related to :
It’s summer! Here’s how to get the best deal for your travel money image
Source : Guardian [Read Article] Saturday 23rd of July 2016 05:59:32 AM
.... You put in your postcode and it searches for the best deal near your home. We used the Guardian’s postcode and it said the best deal was with Thomas Exchange (not part of Thomas Cook) at King’s Cross and its other branches around London, giving us a rate of €1. ...
Wolves bought by Chinese conglomerate Fosun International for £45m image
....Under the chairmanship of billionaire businessman Guo Guangchang, Fosun are one of the largest investment groups in China. They have stakes in various leisure and entertainment projects around the world, including Club Med and Cirque du Soleil, and currently have interests in several UK companies including Thomas Cook. ...
Holiday travel advice: terror attacks, political coups and a travel company collapse image
....However, this doesn’t apply to most of Turkey. Atkinson adds:“ Some companies, including Thomas Cook, did allow free cancellation for those travelling last weekend, but this is no longer on offer. ...
Travel firms reassure holidaymakers heading to Turkey image
Source : Guardian [Read Article] Monday 18th of July 2016 02:19:32 PM
....According to the Association of British Travel Agents, around 50,000 British holidaymakers are currently believed to be in Turkey. Thomas Cook was offering free cancellations and amendments to customers due to fly out on Sunday 17 July, though the company has made clear that “normal terms and conditions” now apply. ...
Thomas Cook suspends online currency sales as demand surges image
Source : BBC [Read Article] Friday 24th of June 2016 12:55:01 PM
. Travel firm Thomas Cook has suspended its online currency sales after unprecedented demand overnight. ...
What does Brexit mean for you? Holidays, homes and jobs image
Source : Guardian [Read Article] Friday 24th of June 2016 12:51:10 PM
....In terms of spending, that means a family who last year got through £500 while on holiday will this year need to find around £65 more. More immediately, holidaymakers trying to change their money into euros are finding it tough; Thomas Cook has temporarily suspended some dealing over its online travel money website. ...
What does Brexit mean for you? Holidays, homes and jobs image
Source : Guardian [Read Article] Friday 24th of June 2016 10:28:03 AM
....In terms of spending, that means a family who last year got through £500 while on holiday will this year need to find around £65 more. More immediately, holidaymakers trying to change their money into euros are finding it tough; Thomas Cook has temporarily suspended some dealing over its online travel money website. ...
Thomas Cook charged us twice and we’re still waiting for a refund months later image
. My wife and I made flights-only bookings to New York with Thomas Cook last December. ...
Back to the Costas: terror fear sees travel industry return to its roots image
. The string of terror attacks in Europe and further afield since last summer has sent reverberations through the travel industry, but Thomas Cook, arguably Britain’s best known tour operator, has felt the effects more than most. ...
Thomas Cook cabin crew vote to strike image
Source : Guardian [Read Article] Wednesday 25th of May 2016 02:36:41 PM
. Thomas Cook cabin crew have voted by three to one in favour of a strike in a row over health and safety. ...
Terror attacks hit travel agency Thomas Cook image
Source : Daily Express [Read Article] Thursday 19th of May 2016 09:33:00 PM
.... . The last update from Thomas Cook in March, which sent its shares to a three-year low, came on the same day as the attack in Brussels. ...
A rise in US interest rates may come sooner than we thought image
Source : Guardian [Read Article] Thursday 19th of May 2016 06:21:43 PM
.... And the first-half performance, if anything, was slightly better than the City had feared. Yet Thomas Cook’s shares fell 19%. ...
EgyptAir MS804 plane disaster sends travel firm and airline share prices tumbling image
. Thomas Cook has been the hardest hit, with its share price dropping 18 per cent this morning. ...
Thomas Cook shares fall as terror fears take toll on key destinations image
Source : Guardian [Read Article] Thursday 19th of May 2016 08:31:02 AM
. Thomas Cook shares lost nearly a fifth of their value after the holiday company warned that bookings had fallen following terrorist attacks in Tunisia and Brussels. ...
Thomas Cook hires strategist for safer tourism foundation image
Source : Guardian [Read Article] Sunday 15th of May 2016 02:42:27 PM
. Thomas Cook has recruited Belinda Phipps, a strategist from the charity and public sectors, to establish the charity for safer tourism which it founded with Sharon Wood, whose children died on a Thomas Cook holiday in Corfu. ...
REVEALED: How the cost of family holiday SOARS when school's out image
Source : Daily Express [Read Article] Friday 13th of May 2016 05:18:00 PM
.... On average, the cost of holidays rose by 35 per cent. But the biggest hikes were a 115 per cent increase in the cost of a Thomas Cook package holiday to Majorca from London and a 104 per cent increase in a First Choice holiday to the Costa del Sol flying from Birmingham. ...
Thomas Cook faces strike threat during May half-term holiday image
Source : Guardian [Read Article] Friday 6th of May 2016 12:03:45 PM
. Thomas Cook cabin crew are voting on possible strike action during the May half-term school holiday in a dispute over health and safety after changes to their rest breaks. ...
Co-op in line for £82m windfall image
Source : Guardian [Read Article] Thursday 7th of April 2016 06:08:40 PM
. The Co-op could bank an £82m windfall this autumn as it unwinds the travel joint venture it formed with Thomas Cook five years ago. ...
Business news: TUI, Royal London, GlaxoSmithKline, Booker Group image
Source : Daily Express [Read Article] Thursday 31st of March 2016 08:45:00 PM
....FTSE 100 group TUI, whose brands include First Choice and Thomson, said bookings for the summer were up 2 per cent on last year. Thomas Cook has seen a 5 per cent drop as holidaymakers delay decisions due to security concerns. ...
Tui Travel reports strong UK demand despite terrorism and weaker pound image
Source : Guardian [Read Article] Thursday 31st of March 2016 06:04:20 PM
....Tui said customers are also opting for long-haul trips to Mexico, Dominican Republic and Jamaica, and are booking cruises. It has sold 47% of summer holidays, in line with last year, beating its rival Thomas Cook, which reported a fall in summer bookings last week. ...
Travel bosses set to reveal terror impact image
Source : Daily Express [Read Article] Sunday 27th of March 2016 09:05:00 PM
....TUI said in February it had got off to a good start to its financial year and kept its guidance for a 10 per cent rise in annual underlying earnings despite market concerns over terrorist attacks overseas. Its latest update comes just days after rival Thomas Cook said British tourists were delaying booking their holidays amid fears of further terrorist atrocities. ...
City news: Thomas Cook, Sports Direct, RBS and Bellway image
Source : Daily Express [Read Article] Wednesday 23rd of March 2016 12:01:00 AM
....Chief executive Peter Fankhauser said a “volatile” environment meant customers valued packaged travel “more than ever”. Thomas Cook’s summer programme is 40 per cent sold, down 2 per cent on last year. ...
Travel and tourism shares sink after Brussels attacks image
Source : Guardian [Read Article] Tuesday 22nd of March 2016 05:46:22 PM
....Most shares had recovered from their worst levels by the end of trading on Tuesday, but Tui, the owner of Thomson holidays, still lost 2. 7%, while rival Thomas Cook fell by 4%. ...
Thomas Cook leads travel groups lower after Brussels blasts image
Source : Guardian [Read Article] Tuesday 22nd of March 2016 09:50:36 AM
....The explosions in Brussels have sent travel companies and businesses dependent on tourists and consumer confidence sharply lower. Thomas Cook had already warned in a trading update that summer bookings were down 2% on the same time last year as holidaymakers worried about growing risks. ...
FTSE 100 recovers from early losses image
Source : BBC [Read Article] Tuesday 22nd of March 2016 08:48:01 AM
.... TUI - whose brands include Thomson and First Choice - dropped 2. 8% while Thomas Cook was down more than 4%. ...
Thomas Cook sees 'volatile' market image
Source : BBC [Read Article] Tuesday 22nd of March 2016 07:32:23 AM
. Thomas Cook has said it continues to see a "volatile market environment", with customers shunning potential trouble spots and taking longer to make up their minds. ...
Thomas Cook extends Sharm bookings ban image
Source : BBC [Read Article] Tuesday 8th of March 2016 03:24:46 PM
. Travel firm Thomas Cook has extended its suspension of bookings to the Egyptian holiday resort of Sharm el-Sheikh until November 2016. ...
FTSE flags on Inmarsat slide and ex-dividends image
Source : Guardian [Read Article] Thursday 3rd of March 2016 09:34:23 AM
Pregnant women face battle to cancel trips to Zika areas image
Source : Guardian [Read Article] Saturday 27th of February 2016 07:00:02 AM
....Some airlines and tour operators, including BA, have been allowing pregnant women to change their trips to affected countries – of which mainland US is not (yet) one. For example, Thomas Cook says it is “happy to offer free amendments to alternative destinations” provided people are due to travel with the firm to one of the affected countries before (or on) 30 April. ...
Former boss of Mastercard, Thomas Cook and First Direct to head AvantCredit image
Source : Telegraph [Read Article] Monday 15th of February 2016 05:00:28 AM
.... . He has also worked outside finance as chairman of Thomas Cook. ...
Thomas Cook resilient in face of terrorist attacks image
Source : Telegraph [Read Article] Thursday 11th of February 2016 12:50:13 PM
.... . Thomas Cook said it was still on track to meet expectations for about £350m in underlying annual profits this year, despite the atrocities that have rattled the tourism industry, including the killing of beachgoers in Tunisia last June, the suspected bombing of a jet leaving the Egyptian resort of Sharm el-Sheikh in October, and the November attacks in Paris. ...
Thomas Cook bookings recovering in aftermath of terror attacks image
Source : Guardian [Read Article] Thursday 11th of February 2016 08:03:39 AM
. Thomas Cook has reported rising sales despite the recent spate of terrorist attacks in France, Turkey, Tunisia and Egypt, as holidaymakersopt for Spain and Bulgaria instead. ...
Turkey holiday bookings hit by migrant crisis, Tui says image
Source : Guardian [Read Article] Tuesday 9th of February 2016 12:15:42 PM
....But bookings to long-haul destinations had also improved, up 16% to destinations such as Mexico, the Dominican Republic and Jamaica. Tui is phasing out its Thomson brand, which it felt was often confused with Thomas Cook. ...
Travel giant TUI set to take ANOTHER hit in results after losing £37.6m on Tunisia attack image
....Peter Long, joint chief executive of TUI Group, said in December that trading for the summer 2016 season was strong, with bookings ahead by 11 per cent and nearly a quarter of the programme already sold. Meanwhile, rival holiday operator Thomas Cook is set to lay bare the impact of recent terrorist attacks on its own financial performance when it updates the market on Thursday. ...
I’m a private person, but my life changed through the art of self-promotion image
.... I have two children, both adopted, and when my youngest child started school I began planning my escape seriously. Having worked for Thomas Cook and as an Avon representative, I have always enjoyed the thrill of a sale and I love beating a target. ...
Ryanair predicts price falls as profits double image
Source : Guardian [Read Article] Monday 1st of February 2016 09:37:45 AM
....The growth in profit came despite a 1% fall in average fares, as the airline reacted to a drop in demand after the terrorist events in Europe in November. The co-ordinated murder of 130 people in Paris on 13 November and the associated terrorist alert in Brussels caused bookings to fall for companies ranging from tour operator Thomas Cook to the train and coach operator Stagecoach. ...
'This firm will save €1bn in costs': The shares fund managers are backing in the oil slump  image
.... . Steve Davies, manager of the Jupiter UK Growth fund, has been buying Thomas Cook and International Airlines Group, because he thinks their profits will rise on the back of lower fuel costs. ...
Thomas Cook cancels all British bookings to Tunisia over unrest image
Source : Guardian [Read Article] Tuesday 26th of January 2016 09:35:17 AM
. Travel operator Thomas Cook has cancelled all British bookings to Tunisia until November following a wave of violent protests across the country. ...
Spain and Portugal top the list as holidaymakers seek safety image
Source : Guardian [Read Article] Sunday 17th of January 2016 12:05:10 AM
.... It is considered a safe destination, with the days of Eta terrorism over, offers exceptional value for money, and the airlines and tour operators are adding departures as never before. Ryanair put 70,000 more seats last week on its Costa del Sol routes, and Thomas Cook is back in Benidorm, just as the ITV show of the same name hits our screens again. ...
A tumultuous year for the FTSE 100 image
Source : Telegraph [Read Article] Monday 28th of December 2015 06:30:51 PM
.... None the less, it dragged the FTSE’s leisure stocks into the red. But it wasn’t the only occasion when travel and leisure stocks, such as Thomas Cook and TUI AG, were hurt, as it was followed by the bombing of a Russian plane flying from a popular holiday resort in Egypt in October and the terrorist attacks on Paris in November. ...
Sports Direct shouldn't mark its own work – external scrutiny is vital image
Source : Guardian [Read Article] Friday 18th of December 2015 04:02:49 PM
.... A detailed 244-page report with 34 recommendations followed. Earlier this year, Thomas Cook commissioned Justin King, the former chief executive of Sainsbury’s, to review its health, safety, welfare and crisis management practices after an inquest into the deaths of two children on one of the tour operator’s holidays in Corfu. ...
Share hunter: Thomas Cook recovery gathers momentum image
Source : Daily Express [Read Article] Sunday 13th of December 2015 06:44:00 PM
. Today, and after the 2007 merger with MyTravel, Thomas Cook Group currently resides in the FTSE250, with a market value of £1. ...
Stagecoach shares slide as travellers avoid cities amid terrorism fears image
Source : Guardian [Read Article] Wednesday 9th of December 2015 10:21:08 AM
.... Business at the service, which runs trains from Leicester, Derby and other east Midlands cities to London St Pancras, is starting to pick up again, Griffiths said. Thomas Cook and easyJet have reported a fall in flight bookings in and out of France after the Paris attacks, but Stagecoach has now reported travel affected within the UK. ...
How holiday firms profit from cancellations image
Source : Telegraph [Read Article] Sunday 6th of December 2015 08:43:14 AM

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