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...." . Spokesmen from EDF, Npower and E. ... [Read full article on BBC ]
Sunday 23rd of April 2017 11:10:39 AM
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....Five of the big six energy suppliers – EDF, E. ON, Npower, SSE and Scottishpower – have increased their prices recently, blaming rising wholesale costs and other factors. ... [Read full article on Guardian ]
Wednesday 19th of April 2017 12:25:24 PM
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. Npower broke into my grandmother’s house and removed the gas and electricity meters, despite having been told a year ago that she’d died. ... [Read full article on Guardian ]
Wednesday 19th of April 2017 06:00:13 AM
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Latest Finance News related to Npower

UK government vows strong action to rein in energy companies image
Source : Guardian [Read Article] Wednesday 19th of April 2017 12:25:24 PM
....Five of the big six energy suppliers – EDF, E. ON, Npower, SSE and Scottishpower – have increased their prices recently, blaming rising wholesale costs and other factors. ...
A feel-bad factor as npower break into my late granny’s home image
Source : Guardian [Read Article] Wednesday 19th of April 2017 06:00:13 AM
. Npower broke into my grandmother’s house and removed the gas and electricity meters, despite having been told a year ago that she’d died. ...
Five-minute guide to 'National Price Hike Day' image
Source : Daily Express [Read Article] Sunday 2nd of April 2017 12:01:00 AM
....8 per cent, adding a hefty £86 a year. Others have introduced even larger hikes, for example, Npower dual-fuel bills have just gone up by 9. ...
Coal in 'freefall' as new power plants dive by two-thirds image
Source : Guardian [Read Article] Wednesday 22nd of March 2017 12:01:20 AM
....Myllyvirta said that in India the decline was down to slower-than-expected growth in energy demand, and renewable energy projects being installed rapidly. Paul Massara, the former chief executive of RWE Npower and now head of a green energy company, North Star Solar, said: “The decline in new coal plants in Asian countries is truly dramatic, and shows how a perfect storm of factors are simply making coal a bad investment. ...
Big Six energy companies face price caps after free market fails Brits image
Source : Daily Express [Read Article] Sunday 19th of March 2017 08:52:00 AM
.... . This follows standard tariff increases from Npower, EDF Energy, SSE, Scottish Power and E. ...
Energy costs to soar as Big Six companies turn up the heat image
Source : Daily Express [Read Article] Tuesday 14th of March 2017 08:01:00 AM
.... . Npower is the worst offender, as it cranks up electricity prices by 15 per cent from tomorrow, on top of a gas increase of 4. ...
How to beat UK energy price rises image
Source : Guardian [Read Article] Monday 13th of March 2017 12:20:57 PM
....8 million standard tariff customers from the end of April. While it’s not the worst out of the five suppliers who have declared a rise – that accolade goes to Npower – comparison sites have still condemned it as “hammer blow” for householders. ...
Martin Lewis: ALL Big 6 standard energy bills are RIP OFF after SSE hike image
Source : Daily Express [Read Article] Monday 13th of March 2017 09:16:00 AM
....9 per cent to £1,129 a year. It follows bill increases by fellow energy giants, with Npower and Scottish Power raising dual fuel bills by 9. ...
Energy companies ‘ripping off’ millions, ministers say image
Source : Guardian [Read Article] Sunday 12th of March 2017 12:05:09 AM
....” So far this year three large companies have announced price increases of just under 10% on dual-fuel standard variable tariffs, adding about £100 a year to customers’ bills. Last month Npower announced an increase of 9. ...
Energy bills: customer switching hits six-year high image
Source : BBC [Read Article] Monday 27th of February 2017 12:05:06 AM
....Firms were not doing enough for about two thirds of customers, Ofgem added. In the coming weeks, standard gas and electricity tariffs will go up at Npower, Scottish Power, Co-operative Energy and First Utility, while EDF will raise electricity prices. ...
British Gas says competition has hit profits image
Source : BBC [Read Article] Thursday 23rd of February 2017 09:02:22 AM
.... . Big six rivals Npower, EDF and Scottish Power have all announced price rises in 2017. ...
Gas and electricity prices may have to rise further, warns industry body image
Source : Guardian [Read Article] Wednesday 22nd of February 2017 03:11:24 PM
....Britain’s big six energy suppliers are under pressure to pass on more price hikes to consumers’ energy bills, the industry trade body has warned. Npower, EDF and Scottish Power have already announced price rises for millions of customers, blaming a mix of rising wholesale costs, installation of smart meters and government policies paid for through bills. ...
UK inflation warnings intensify as service sector costs rise image
Source : Guardian [Read Article] Friday 3rd of February 2017 01:43:13 PM
.... High street retailer Next has warned the devaluation of the pound will hike the price of clothing by up to 5% in the coming months. In the latest sign living costs are rising, Npower said on Friday it was raising prices for more than a million customers, pushing up dual fuel bills rise by an average of 9. ...
Energy companies have 'abusive relationship' with customers, says MP image
Source : Guardian [Read Article] Tuesday 31st of January 2017 04:21:30 PM
....The Competition and Markets Authority found that 70% of domestic customers of the big six companies – British Gas, EDF, E. ON, Npower, Scottish Power and SSE – were on expensive standard variable tariffs and could save more than £300 by switching to a cheaper deal. ...
Big six energy suppliers warned not to raise prices any time soon image
Source : Guardian [Read Article] Thursday 19th of January 2017 07:08:21 PM
.... Nolan said it should act as “some check on energy companies’ behaviour on price rises”, in a pointed warning to the big six – EDF Energy, British Gas, SSE, E. On, Scottish Power and Npower. ...
Mistakes were made: readers on the firms with awful customer service image
Source : Guardian [Read Article] Monday 16th of January 2017 07:00:17 AM
....British Gas apologised for the delay and added £50 in compensation to the refund, which has now been paid. Npower, nominated by GK, Swansea. ...
Freeze your gas bill before cold sets in by switching energy providers image
Source : Daily Express [Read Article] Sunday 15th of January 2017 12:01:00 AM
....Energy experts say that millions of people are already paying over the odds for their energy as they are on costly standard variable tariff (SVT) dual fuel contracts with the “Big Six” providers, British Gas, E. ON, EDF, Npower, Scottish Power and SSE. ...
Npower goes down in my estimation over bill readings image
Source : Guardian [Read Article] Friday 23rd of December 2016 06:59:09 AM
.... SL, Malpas, Cheshire. Npower attempts the excuse that your meter has been changed, which it hasn’t, and then claims your meter was incorrectly identified in 2012. ...
‘And the winner is...’ it’s the 2016 awards for worst customer service image
.... Ebay explains that its refund policy, which seems blatantly weighted against sellers, is to make buyers feel “comfortable” shopping in its marketplace. Npower, Scottish Power and Co-operative Energy are all contenders after updated computer systems generated wildly inaccurate bills or, in many cases, no bills at all. ...
Millions of British Gas and SSE customers urged to switch NOW image
Source : Daily Express [Read Article] Thursday 15th of December 2016 04:22:00 PM
.... Another 1. 7m people could pay £208 less by switching from Npower. ...
Energy customers could save £260 without switching, says Ofgem image
Source : BBC [Read Article] Wednesday 14th of December 2016 11:04:45 AM
....More than 1. 7 million Npower customers could save £261 a year, simply by moving to another Npower tariff. ...
Energy firms held £4bn in overpayments image
Source : BBC [Read Article] Thursday 8th of December 2016 02:58:22 PM
....Some energy suppliers provide annual automatic refunds. British Gas, EDF, Npower, SSE and E. ...
How to snap up the hottest energy deals this winter image
Source : Daily Express [Read Article] Wednesday 7th of December 2016 12:01:00 AM
....Energy firms are passing on the extra cost to households, with five of Britain’s Big Six energy firms – EDF, E. ON, Npower, ScottishPower and SSE – axing their cheapest deals since September, according to comparison site Uswitch. ...
'Greater scrutiny' needed over new energy companies image
Source : BBC [Read Article] Monday 28th of November 2016 06:22:34 PM
....A former chief executive of one of the UK's biggest energy suppliers has said that greater scrutiny of new entrants to the market is needed before they get their licence. Paul Massara, who was in charge of Npower from 2013 to 2015, told BBC Radio 5 live Drive that Ofgem needs to do more to protect consumers. ...
GB Energy's collapse to hit 160,000 households with higher bills image
Source : Guardian [Read Article] Sunday 27th of November 2016 06:35:39 PM
....The government has sought to increase competition in the retail market dominated by the “big six” suppliers – British Gas, E. ON, Npower, EDF, Scottish Power and SSE . ...
Energy bills mislead with phantom savings offers image
Source : BBC [Read Article] Friday 18th of November 2016 10:16:21 PM
....Phantom savings can even turn into real losses. In one example analysed by Money Box, a £47 projected saving with Npower would actually lead to the customer paying £147 a year more than they now do. ...
Prepare for the cold weather and start saving this winter image
Source : Daily Express [Read Article] Wednesday 9th of November 2016 10:06:00 AM
.... It only takes a few minutes to find another provider online and there are huge savings of up to £359 to be made,” he says. Households are moving away from the “big six” energy suppliers, namely Npower, British Gas, SSE, E. ...
Big energy firms are best at dealing with complaints image
Source : BBC [Read Article] Thursday 1st of September 2016 12:06:42 AM
....On took second, fourth and fifth spot respectively. But big rivals Npower and Scottish Power came near the bottom of the league table, compiled for the April to June quarter this year. ...
Hinkley Point C nuclear plant not essential - think tank image
Source : BBC [Read Article] Thursday 25th of August 2016 11:01:59 PM
.... . One of the report's authors, former Npower chief executive, Paul Massara - who now runs North Star Solar - said: "You are looking at a deal which is two and half times the current price, it goes on for 35 years and effectively this report today shows we can transition to a low carbon, affordable secure option without Hinkley and that's what we should be doing. ...
Npower does not have the energy to sort my partner’s billing issue image
Source : Guardian [Read Article] Friday 19th of August 2016 06:00:09 AM
.... ES, London. Npower explains that another supplier mistakenly took over one of the two supplies to the property. ...
Household energy costs rise again post-Brexit image
Source : Daily Express [Read Article] Wednesday 13th of July 2016 10:58:00 AM
....Some suppliers still offer tariffs charging as much as £315 a year less than the average variable tariff from one of the “big six” suppliers: E. On British Gas, EDF Energy, Npower, ScottishPower and SSE. ...
Vodafone customers warned to check bills after widespread complaints image
Source : Guardian [Read Article] Wednesday 8th of June 2016 03:06:56 PM
....Martin Lewis, founder of Moneysavingexpert. com, said: “We’ve seen similar in the past with big energy firms such as Npower and Scottish Power, which have left people in the lurch. ...
Extra Energy most complained about, according to Citizens Advice table image
Source : Daily Express [Read Article] Friday 3rd of June 2016 12:01:00 AM
....6 complaints per 100,000 customers. Npower dropped further down the rankings and is now the only Big Six supplier in the bottom four. ...
Time to turn up the heat on energy companies and seek your refund image
Source : Daily Express [Read Article] Wednesday 20th of April 2016 02:45:00 PM
....This is despite cutting its standard gas prices more than its “big six” rivals EDF Energy, E. On, Npower, ScottishPower and SSE. ...
Ways to fight back against these sneaky price hikes image
Source : Daily Express [Read Article] Sunday 3rd of April 2016 12:01:00 AM
....Seven out of 10 households are on the most expensive standard variable tariffs by one of the big six energy suppliers British Gas, EDF Energy, E. On, Npower, ScottishPower and SSE. ...
Npower confirms 2,400 job cuts as it makes £99m loss image
Source : Guardian [Read Article] Tuesday 8th of March 2016 08:45:49 AM
. Npower plans to cut 2,400 jobs – a fifth of its workforce – to reduce costs after losing customers, offering bad customer service and suffering poor financial results. ...
Npower cuts jobs – but competitors are creating them | Letters image
Source : Guardian [Read Article] Monday 7th of March 2016 08:26:19 PM
. Your reporting of npower’s problems (Npower to shed 2,500 jobs after mass departure of customers, 7 March) focuses on the anticipated job losses. ...
Three men identified as missing after Didcot power station collapse image
Source : Guardian [Read Article] Monday 7th of March 2016 06:51:34 PM
....”. Didcot A, which is owned by Npower, opened in 1970 as a coal-fired power station and was later converted so it could generate power from natural gas. ...
Npower to axe 2,500 jobs in further blow for George Osborne's Northern Powerhouse image
....Unison general secretary Dave Prentis said: "These huge job losses will come as a devastating blow to the workforce. "Npower has been in trouble for some time thanks to poor decision-making at the very top, and workers are now paying the price. ...
Npower to cut up to 2,500 jobs in UK image
Source : BBC [Read Article] Sunday 6th of March 2016 02:36:59 PM
. Energy firm Npower is to cut up to 2,500 jobs, more than a fifth of its UK workforce, with an announcement to staff expected this week. ...
Npower to cut up to 2,500 jobs in UK and overseas image
Source : Guardian [Read Article] Sunday 6th of March 2016 02:25:40 PM
. Npower, one of Britain’s largest energy companies, is expected to announce up to 2,500 job cuts in the UK and overseas this week after being blighted by an exodus of customers, turbulent world energy markets and embarrassing customer billing problems. ...
How you could save HUNDREDS of pounds by switching to a smaller energy provider image
Source : Daily Express [Read Article] Monday 22nd of February 2016 03:40:00 PM
....All six of the biggest suppliers also receive more complaints per 100,000 customers than smaller independent firms, according to Ofgem figures. Npower handled the most complaints in 2015 and, alongside Scottish Power, scores worst on all indicators of customer satisfaction among the big suppliers. ...
British Gas and EDF cut gas prices image
Source : BBC [Read Article] Thursday 11th of February 2016 09:24:50 AM
....On was the first to announce a cut this year of 5. 1%, followed by similar reductions by SSE, Scottish Power and Npower. ...
Npower to cut gas price by 5.2% image
Source : BBC [Read Article] Monday 8th of February 2016 10:31:19 AM
. Npower has become the fourth major UK energy supplier to announce a reduction in its gas price - with a 5. ...
Complaints about energy firms rise by nearly a quarter in a year image
Source : Guardian [Read Article] Monday 25th of January 2016 12:01:04 AM
....However, in the third quarter of last year, the body said Scottish Power received the most complaints, totalling 4,554, up 27% from the previous quarter. Npower came second with complaints rising by 24% to 3,581, while British Gas was third with 1,305 complaints, a 1% fall on the second quarter of last year. ...
Big Six energy suppliers losing their monopoly as Britons opt for cheaper providers image
....Mark Todd, the company’s co-founder, thinks that the Big Six – British Gas, EDF Energy, E. On, Npower, ScottishPower and SSE – score particularly badly for customer satisfaction. ...
Pensioners left to freeze as energy firms refuse to cut bills amid wholesale price falls image
...."An NPower spokesman said: "We continually monitor all parts of the energy bill, including gas and electricity wholesale prices, so we can offer competitive tariffs and protect our customers from price volatility. "Last year Npower delivered the largest percentage cut to gas prices by any major supplier. ...
Exposed, disgraced and fined – but npower's contempt for customers STILL goes on image
....” . Npower’s promise – far from the first in what has been more than two years of campaigning by this newspaper – already rings hollow for many readers, including Gerry O’Sullivan. ...
Getting back in the black: Zero in on 0% card image
Source : Daily Express [Read Article] Wednesday 6th of January 2016 07:47:00 AM
....The gap between the average tariff charged by the Big Six suppliers (British Gas, E. ON, Npower, SSE, EDF and Scottish Power) and the cheapest tariff on the market is now £305 a year. ...
Vulnerable forced to battle the energy giants as billing complaints top 40,000 image
....Chaotic billing systems continue to place suppliers at the bottom of the rankings for customer service. Npower was fined a record £26m last month by energy regulator Ofcom after 500,000 customers received late or inaccurate bills. ...
Top 20 most popular money stories of 2015 image
Source : Telegraph [Read Article] Wednesday 30th of December 2015 12:01:08 PM
.... It highlighted numerous failings, particularly at npower and Scottish Power. Npower was fined £26m earlier this month for its customer service failings. ...
Beat Scrooge at his own game - Tips to help lower your energy bills this Christmas image
Source : Daily Express [Read Article] Tuesday 22nd of December 2015 04:18:00 PM
....Eleven fixed tariffs end on New Year’s Eve with household bills rising by £172 on average if they are rolled onto their supplier’s variable tariffs, according to GoCompare Energy. Scottish Power, Npower, Extra Energy, Co-operative Energy and Sainsbury’s Energy all have tariffs that are due to end. ...
Despite our Good intentions we can’t seem to switch from npower image
Source : Guardian [Read Article] Sunday 20th of December 2015 07:00:45 AM
....It is the rule that only when it has all the accounts back under its control, can a firm look at fully closing them so the switch can be completed. Npower said: “We are sorry to see the issues IW has had but these will be easily resolved. ...
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Npower hit with £26MILLION fine for 'UNACCEPTABLE' customer service image
Source : Daily Express [Read Article] Friday 18th of December 2015 09:35:00 AM
....Inaccurate bills were issued over more than a year from September 2013 to December 2014, said industry regulator Ofgem. During this same period, Npower received more than 2MILLION customer complaints but failed to handle them correctly, it said. ...
Npower fined record £26m over customer service failures image
Source : Telegraph [Read Article] Friday 18th of December 2015 09:04:40 AM
. Npower has been fined a record £26m by Ofgem over poor customer service and inaccurate bills. ...
Npower to pay £26m over billing errors image
Source : BBC [Read Article] Friday 18th of December 2015 07:35:18 AM
. Energy firm Npower is to pay £26m after it sent out inaccurate bills and failed to deal with complaints correctly, Ofgem has said. ...
Npower ordered to pay £26m fine over billing and customer service failures image
.... Some customers also received inaccurate bills with little or no detail as to how these had been calculated. Related: Npower boss Paul Massara quits after another dismal performance warning. ...
Millions can bag a winter warmer with new Government scheme image
Source : Daily Express [Read Article] Wednesday 11th of November 2015 09:02:00 AM
.... The Big Six - British Gas, E. On, Npower, EDF Energy, ScottishPower and SSE - are all on board as are many small companies. ...
E.On to pay £7m for smart meter failure image
Source : BBC [Read Article] Monday 9th of November 2015 07:48:59 AM
....On from taking on new business customers until it was able to supply them through a smart meter. Ofgem is also investigating the rollout performance of British Gas and Npower. ...
'I was switched to npower without my knowledge'   image
Source : Telegraph [Read Article] Thursday 5th of November 2015 09:23:32 PM
.... . Npower’s “erroneous transfer” investigation team informed me that I did not have to attend court as the investigation was ongoing. ...
£4,000 energy bill sent two years after leaving rental property image
Source : Guardian [Read Article] Monday 26th of October 2015 07:00:09 AM
....There is a further twist. Npower says it was informed that you had moved back to the property on 5 October, 2013, and the £4,000 charge is made up of the £1,090 debt plus the gas and electricity used since then. ...
Energy giants won’t be sending you lower bills as a Christmas present image
Source : Guardian [Read Article] Saturday 24th of October 2015 06:00:13 AM
....The case for significant price reductions was further made this week after the relatively small player GB Energy Supply launched its latest dual fuel gas and electricity tariff – costing an average £799 a year. Npower, British Gas, Scottish Power, SSE, E. ...
'Npower is chasing me for money I no longer owe' image
Source : Telegraph [Read Article] Monday 12th of October 2015 02:32:09 PM
.... PL, Crewe . Npower says the debt collection letter you received was sent by mistake. ...
'Lottery' of energy customer service image
Source : BBC [Read Article] Monday 28th of September 2015 08:56:14 AM
.... . First Utility, Spark Energy, Npower and Co-operative Energy all had more than 400 complaints per 100,000 customers, according to the data. ...
Small energy suppliers among worst for complaints image
Source : Telegraph [Read Article] Sunday 27th of September 2015 11:01:11 PM
.... . ScottishPower and Npower, two large suppliers with well-documented billing problems, came last and 15th respectively, with ScottishPower seeing 944 complaints per 100,000 customers. ...

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