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....We gather that you have had the old machine taken away, had a full refund and are now dusting off your best tape measure. If you had bought from John Lewis, its usual 35-day returns policy applies for returning non-faulty items, although for heavy items such as white goods that were delivered by a two-person crew, it charges a collection fee of £29. ... [Read full article on Guardian ]
Sunday 13th of August 2017 05:59:05 AM
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Latest Finance News related to John Lewis

Get the measure of a new appliance … in depth image
Source : Guardian [Read Article] Sunday 13th of August 2017 05:59:05 AM
....We gather that you have had the old machine taken away, had a full refund and are now dusting off your best tape measure. If you had bought from John Lewis, its usual 35-day returns policy applies for returning non-faulty items, although for heavy items such as white goods that were delivered by a two-person crew, it charges a collection fee of £29. ...
Noisy vacuum cleaners will bite the dust under new EU rules image
Source : Guardian [Read Article] Saturday 12th of August 2017 06:00:37 AM
....When Which? tested most new vacuums, it found that noise levels varied dramatically from 65 up to 90 decibels – that’s the difference between the sound of a conversation a metre away to the sound of a busy main road. How will it affect shoppers? According to John Lewis, among its top-selling models is the Míele Classic C1 Edition Powerline (£99. ...
Fitbit is giving me the runaround after their device burned my wrist image
Source : Guardian [Read Article] Saturday 5th of August 2017 06:00:04 AM
. I recently bought a £120 Fitbit Charge 2 at John Lewis but, having worn it for a day, I started feeling a pain on my skin under the strap. ...
Socially responsible retailers aim to end the ‘rent-to-own’ rip-off image
Source : Guardian [Read Article] Saturday 5th of August 2017 05:59:04 AM
....20. Yet that same washing machine is available from the website of retailer RGB Direct at £599 and from John Lewis for £669. ...
SodaStream gets busy with the fizzy … again image
Source : Guardian [Read Article] Saturday 22nd of July 2017 08:00:33 AM
....With Britons suffering the longest decline in their spending power since the 1970s there is growing evidence of shoppers changing their behaviour, such as buying more own brands to save precious cash. Last week Paula Nickolds, the boss of department store chain John Lewis, signalled the return of “the lipstick effect” – whereby a rise in sales of beauty products heralds a consumer squeeze as shoppers opt for small treats rather than big purchases. ...
Asos app allows shoppers to snap up fashion image
Source : Guardian [Read Article] Saturday 15th of July 2017 09:00:02 AM
....”. A number of other major high street players are experimenting with visual search including John Lewis and the shopping centre operator Hammerson. ...
'The lipstick effect': Britons treat themselves as budgets tighten image
Source : Guardian [Read Article] Saturday 15th of July 2017 08:00:01 AM
....Want to know where the economy is heading? Then read my lips. The boss of John Lewis has pointed to a return of “the lipstick effect” – when a rise in sales of beauty products heralds a consumer squeeze. ...
How can the Southern rail fiasco be solved? Look to John Lewis | David Boyle image
.... We have mutual privatisation in the form of Welsh Water. It may now be time for a John Lewis-style railway. ...
Taylor Swift swan frolic prompts huge expansion in sales of inflatables image
.... Last summer Rihanna boosted sales of “premium” inflatables after she was pictured posing on an 80” screen-printed swan that cost £100. This has percolated down to the high street and while Primark is cleaning up at the no-frills end, the likes of John Lewis and House of Fraser are offering “luxe” versions for £60 which boast extras such as puncture repair kits. ...
How an 'Airbnb for retail' is bringing entrepreneurs back to the high street image
....His revenue increased dramatically from £875 a day, to £8,500 in the first week. He now has a permanent space in Topshop and Selfridges, and is discussing opportunities with John Lewis and retailers abroad. ...
Get more sounds for your pound at UK music festivals this summer image
Source : Guardian [Read Article] Saturday 17th of June 2017 06:00:30 AM
.... Meanwhile, Ticketmaster has a “Father’s Day offer” on the Madness-headlined House of Common event on London’s Clapham Common on 28 August, where you can get two tickets for £60 (normally £37. 50 each), and the John Lewis-sponsored OnBlackheath in south-east London on 9-10 September has an offer running until 30 June where under-12s go free. ...
Couriers on Britain's shopping addiction: 'Customers don't care as long as it's cheap' image
.... DPD uses a mix of employed and self-employed couriers. So far, when the Guardian has asked John Lewis, Next and other retailers to comment on the treatment of couriers who deliver their goods, they have always declined. ...
EU roaming charges banned from June, plus the rogue buyers exploiting eBay image
....TUC urges government to help boost pay as debt nears record levels. John Lewis-backed credit union bids to fend off payday lenders. ...
Ikea unpacks Jesper Brodin as new chief executive image
Source : BBC [Read Article] Wednesday 24th of May 2017 09:33:05 AM
...."It's a difficult decision for a company whether to look inside the company or whether to bring someone in," he said. "But for one with strong brand identity like Ikea, as we have seen with the recent appointment by John Lewis, it makes sense to continue that identity and culture. ...
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John Lewis-backed credit union bids to fend off payday lenders image
Source : Guardian [Read Article] Tuesday 23rd of May 2017 06:30:45 AM
. John Lewis and Debenhams are among the high street names backing a new credit union for the retail sector, officially launching today, which aims to help shop workers “avoid the clutches” of payday lenders. ...
Who needs a door handle on a freezer? It’s a ‘cosmetic’ item, says Zanussi image
. Two years ago I purchased a Zanussi freezer from my local John Lewis. ...
John Lewis' 'Never Knowingly Undersold' policy criticised as it fails to drop prices image
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Dear John Lewis, all I want is my £155 refund … refunded image
Source : Guardian [Read Article] Wednesday 17th of May 2017 06:00:01 AM
. Can you please help John Lewis credit card to find my refund? Last October I bought some £155 stools from an online retailer and paid using my John Lewis Partnership MasterCard. ...
Which? names Richer Sounds and Toolstation as UK's best-rated shops image
Source : Guardian [Read Article] Saturday 13th of May 2017 07:01:40 AM
....They are not exactly household names, unless you spend your weekends in the shed or fiddling with your surround-sound speakers, but an influential shopper survey has named Toolstation and Richer Sounds as the UK’s most highly-rated shops. The two retailers were ranked joint first, ahead of customer service luminaries Apple and department store chain John Lewis, in the poll of 10,000 shoppers by consumer group Which?. ...
Dramatic minimum wage rises will put low-paid jobs at risk, says IFS image
Source : Guardian [Read Article] Wednesday 10th of May 2017 05:47:26 PM
....5m after an HMRC investigation. Earlier this week John Lewis revealed that it profits would be cut by £36m after it found a payroll error that breached minimum wage rules. ...
John Lewis takes £36m hit for minimum wage error image
Source : BBC [Read Article] Tuesday 9th of May 2017 02:23:30 PM
. John Lewis has taken a £36m hit to profits to cover potential back payments to staff after breaching National Minimum Wage rules. ...
Robotics, AI​​ and 3D printing could close UK's productivity gap image
....”. With much at stake, the review is a major undertaking for Maier, but he does have support from a panel of UK business leaders including Sir Charlie Mayfield, the chairman of John Lewis Partnership, and Carolyn Fairbairn, the director general of the CBI. ...
Making money image
Source : BBC [Read Article] Sunday 7th of May 2017 01:09:00 PM
.... . Former market trader Chris Dawson founded the Range discount stores which he describes as "the working man's John Lewis". ...
Mine the gap: Transport for London hopes to profit from licensing its brand overseas image
....Previous licensing deals have been done with online furniture store Made. com, games maker Mattel and Kirkby Design, whose cushions based on the tube’s retro seat patterns are stocked in outlets including John Lewis. ...
Buy a home, get a car free: offers galore as London estate agents struggle to sell image
....”. Free furniture packages worth up to £20,000, John Lewis vouchers, and free three-year travel passes have all been offered to potential buyers in other developments across the capital. ...
Ex-John Lewis boss defends £1m campaign image
Source : BBC [Read Article] Monday 1st of May 2017 12:43:22 PM
.... . The ex-John Lewis boss said the cost was "absolutely appropriate" and the 4 May election was "a new start in democracy" for the region. ...
Airport duty-free prices not always cheapest, says Which? image
Source : Guardian [Read Article] Wednesday 26th of April 2017 06:00:29 AM
.... They are rounded to the nearest £1 and include the cost of delivery for online orders. The watchdog also said consumers could find savings at airport shops, noting that it found the iPad mini 2 and Fitbit Flex 2 both for £10 less at Dixons Travel at Glasgow International airport than online at John Lewis. ...
Which? survey reveals best and worst UK broadband providers image
Source : Guardian [Read Article] Friday 21st of April 2017 06:00:11 AM
....Zen topped the table with 86%, followed by Utility Warehouse on 81%. John Lewis came in third on 68% followed by SSE on 66% and the BT-owned Plusnet on 65%. ...
TalkTalk and BT rated worst for broadband in Which? survey image
Source : BBC [Read Article] Wednesday 19th of April 2017 11:02:09 PM
....BT alone accounts for almost a third of the country's broadband connections. Zen Internet had the highest customer rating at 86% in the survey, followed by Utility Warehouse (81%), John Lewis Broadband (68%), SSE (66%) and Plusnet (65%). ...
Thousands of Tesco jobs at risk under plan to axe some night shifts image
Source : Guardian [Read Article] Wednesday 5th of April 2017 04:55:52 PM
....This year Waitrose said 700 staff were impacted by the closure of six stores and it planned to streamline store management. Its sister chain John Lewis announced it was axing nearly 800 jobs in its customer restaurants and store administration. ...
Location, location, location – where will Channel 4 move to? image
Source : Guardian [Read Article] Saturday 1st of April 2017 02:59:28 PM
....Birmingham, the frontrunner, has been quickest out of the blocks, having put plans in place to offer two prime HQ locations, including a site near the city centre’s proposed high-speed rail station. The sites were in part identified by the local enterprise partnership, which at the time was chaired by Andy Street, former managing director of John Lewis. ...
New John Lewis boss warns of further job cuts and price rises image
Source : Guardian [Read Article] Thursday 30th of March 2017 05:11:10 PM
. The new boss of the John Lewis department store chain has warned of more job cuts this year and possible price rises as she said shoppers’ behaviour was changing “profoundly and fast”. ...
New John Lewis boss says department store needs reinventing image
Source : BBC [Read Article] Thursday 30th of March 2017 02:22:34 PM
. The new boss of John Lewis says the department store needs reinventing for a new generation of shoppers. ...
VW emissions ‘fix’ left our car undriveable, plus new £1 coin launches image
....All systems are no go when it comes to getting my Allsave childcare vouchers. It feels as if I’ve been hung out to dry by John Lewis over discounted machine. ...
Dyson plays down hard Brexit concerns as company posts £2.5bn record sales image
....The results include a 244% rise in sales in China while UK sales rose by a third. Popular products included Dyson’s new V8 cordless vacuum cleaner – its fastest-selling vacuum cleaner ever – and its first hairdryer, the supersonic, which was the second most sold item on John Lewis’s website before Christmas, behind chocolate coins. ...
It feels as if I’ve been hung out to dry by John Lewis over discounted machine image
. In January I bought an ex-display Siemens Avantgarde tumble dryer from John Lewis in Cheadle at a greatly reduced price – £499 compared with an RRP of £1,249 – but with the John Lewis two-year guarantee (written on the receipt) along with a five-year manufacturer’s warranty. ...
Waitrose axes free coffee for shoppers – unless they buy something first image
.... Shoppers had reported big queues at the self-service coffee machines as office workers and students took advantage of the generous deal, which provided a free drink even to those who bought nothing in the shop. The change is the latest example of belt-tightening by the grocer, which is part of the employee-owned John Lewis Partnership. ...
Charlotte Hogg image
Source : BBC [Read Article] Tuesday 14th of March 2017 01:51:01 PM
Employment agency at centre of Sports Direct scandal axed by Amazon image
Source : Guardian [Read Article] Monday 13th of March 2017 07:52:39 PM
....Transline, which supplied around half of Sports Direct’s 3,000 warehouse workers at the time of the scandal, was also accused of misleading MPs during the inquiry, which prompted the committee chairman, Iain Wright MP, to call on Sports Direct’s founder, Mike Ashley, to axe the firm. In a letter to the controversial billionaire, Wright wrote: “We ask you to think seriously about continuing to use Transline, a company that treats their workers and conducts its business in a way that is inconsistent with your own aspirations for Sports Direct to be on a par with likes of Selfridges and John Lewis. ...
What the 2017 budget means for you, plus rents 'out of step' with incomes image
....UK in worst decade for pay growth for 210 years, says thinktank. John Lewis slashes staff bonus to 6% – the lowest in 63 years. ...
John Lewis staff bonus cut again image
Source : BBC [Read Article] Thursday 9th of March 2017 09:27:42 AM
John Lewis broke advertising rules by pulling Apple Watch deal image
Source : Guardian [Read Article] Wednesday 8th of March 2017 07:01:00 AM
. John Lewis has been reprimanded by the advertising watchdog for running a Black Friday promotion offering the Apple Watch on sale, only to pull it from its website until the next day when it was marked up to full price. ...
Sick Parcelforce couriers can be charged up to £250 if they can't find cover image
. Parcelforce couriers who deliver packages for Marks & Spencer, John Lewis and Hamleys can be charged up to £250 a day if they are off sick and cannot find someone to cover their shift. ...
John Lewis and Waitrose owner set to reduce staff bonus image
Source : Guardian [Read Article] Sunday 5th of March 2017 04:49:46 PM
. The owner of John Lewis and Waitrose is poised to cut the annual bonus it pays staff to the lowest level since the 1950s due to the pressure on retailers. ...
Sick DPD couriers face £150 charge if unable to find cover image
Source : Guardian [Read Article] Friday 3rd of March 2017 07:39:12 PM
John Lewis cuts hundreds of jobs amid online shift image
Source : BBC [Read Article] Thursday 23rd of February 2017 08:49:50 PM
. John Lewis plans to cut nearly 400 jobs in its home fittings services and restaurants amid a shift to online shopping. ...
John Lewis expects to cut nearly 800 jobs image
Source : Guardian [Read Article] Thursday 23rd of February 2017 03:45:38 PM
. John Lewis is to axe nearly 800 jobs in its customer restaurants and store administration in its biggest ever round of redundancies. ...
Faulty tumble dryers: More than 40,000 sign recall petition image
Source : BBC [Read Article] Thursday 23rd of February 2017 11:51:57 AM
....Many are in the queue to receive a free repair, but waiting lists are said to be up to a year. Ben Ebdon, who bought a dryer in John Lewis, said he could not get his repaired because the serial number is not being recognised. ...
Waitrose voted UK's best supermarket image
Source : Guardian [Read Article] Thursday 16th of February 2017 12:01:26 AM
....Which? said Waitrose’s high levels of customer service had won over shoppers. It was the only chain to get five stars for staff availability and helpfulness, boosted by parent company the John Lewis Partnership’s bonus scheme whereby all employees share in the profits. ...
£1.74 an hour: Jinn couriers complain over low earnings image
Source : Guardian [Read Article] Monday 13th of February 2017 03:51:19 PM
....Jinn is one of several “gig economy” companies to have been criticised by workers for low pay. A Guardian investigation into Hermes, whose 10,000 “lifestyle couriers” deliver parcels for retailers including Next and John Lewis, found workers earning less than £6 an hour. ...
Five reasons why Waitrose is closing stores image
Source : Guardian [Read Article] Thursday 9th of February 2017 02:57:04 PM
.... The struggle to make the economics of the online grocery business stack up is illustrated by Ocado, which took 15 years to turn a profit. Last month Charlie Mayfield, the chairman of Waitrose’s parent group, the John Lewis Partnership, warned that retailers would have to absorb a big chunk of the rise in the cost of importing goods since the fall in the value of sterling after the UK voted to leave the EU. ...
Hundreds of Waitrose jobs may go as retailer plans six store closures image
Source : Guardian [Read Article] Wednesday 8th of February 2017 08:17:54 PM
....”. The job cuts and store closures come after Waitrose said in September that it no longer planned to develop seven new stores, forcing its parent group, John Lewis Partnership, to take a £25m profit writedown on the value of the land. ...
Hermes driver among 'incredibly brave' workers to appear before MPs image
Source : Guardian [Read Article] Sunday 5th of February 2017 05:58:39 PM
.... They are just bullied,” Field said. Jamieson said Hermes, which delivers packages for Amazon and John Lewis, stopped offering him work after he requested to swap shifts so he could hold his wife’s hand at chemotherapy and radiotherapy hospital appointments. ...
Beware the call connection services that charge £3.60 a minute image
Source : Guardian [Read Article] Saturday 4th of February 2017 06:59:22 AM
....But Amazon is just the tip of a huge consumer iceberg. A quick trawl of other “connection services” suggests there are many out there offering to put people through to a vast range of household names, including Marks & Spencer, Tesco, John Lewis, npower, O2, BT, Sky, Argos, Asda, BA, Royal Mail, HMRC, the DVLA, TV Licensing and even the Dartford Crossing. ...
Brum rush: Birmingham becomes tourist hotspot image
Source : Guardian [Read Article] Wednesday 1st of February 2017 07:05:07 AM
....Mirroring these developments – named the Big City Plan, pints of mild and uninspiring nightlife have given way to glitzy bars, Michelin-starred restaurants and upmarket shops. John Lewis, whose former managing director Andy Street is now the Conservative candidate for Birmingham’s mayor, opened a 170,000 sq ft store in 2015. ...
Hermes facing legal challenge from its self-employed workers image
Source : Guardian [Read Article] Thursday 26th of January 2017 01:26:01 PM
. Hermes, the courier company that delivers parcels for John Lewis and Next, is facing a legal claim from workers who believe they are wrongly classed as self-employed, according to the Labour MP Frank Field. ...
Seaford: the town cut off by the Southern rail dispute image
Source : Guardian [Read Article] Monday 23rd of January 2017 12:55:17 PM
....20 on top of the £5,000-a-year season ticket. With an understanding employer (John Lewis), he has managed to sometimes work at home and keep his job. ...
Whistleblower wins 13-year campaign against HSBC image
Source : Guardian [Read Article] Friday 20th of January 2017 01:17:13 PM
....The Financial Conduct Authority (FCA) said HSBC had voluntarily agreed to set up a £4m compensation scheme for people who had lost out financially as a result of having to pay “unreasonable” debt collection charges imposed by two subsidiaries of the bank. The money will be shared between around 6,700 people who held credit cards with HFC Bank and John Lewis Financial Services, both of which are now part of HSBC. ...
A new stock market bubble? Neil Woodford may have a point image
Source : Guardian [Read Article] Thursday 12th of January 2017 03:21:32 PM
.... Second, all retailers – especially the non-food variety – are staring at polls of consumer confidence and do not like what they say for 2017. Rowe referred to “the uncertain consumer outlook” but John Lewis, obliged to decide its staff bonus in March, has already concluded that a benign Christmas could be a poor guide for the year ahead. ...
Jingle tills image
Source : BBC [Read Article] Thursday 12th of January 2017 01:08:49 PM
....3% - well above expectations for about 0. 5% - while John Lewis, Debenhams, Ted Baker and online retailers Boohoo. ...
M&S: Good news finally? image
Source : BBC [Read Article] Thursday 12th of January 2017 12:23:35 PM
....Elsewhere, there was good news tempered with caution about the coming year. This was best expressed at the John Lewis Partnership, which reported like for like sales growth of just under 3% at both the department store chain and the grocery business, Waitrose. ...
John Lewis to cut staff bonus after pound’s Brexit slide image
Source : Guardian [Read Article] Thursday 12th of January 2017 09:25:01 AM
. John Lewis has warned that its annual bonus for staff will be significantly lower than last year as it prepares to take a hit from the post-Brexit slump in sterling. ...
Good Christmas? M&S set to surprise as retailers reveal festive sales image
Source : Guardian [Read Article] Sunday 8th of January 2017 02:14:45 PM
....M&S is among the big retailers lining up this week to reveal sales over the critical trading period. Major supermarkets Morrisons and Tesco, as well as department store chain John Lewis, are expected to have weathered the storm but groups exposed to a tough clothing market and a steep decline in high street shoppers have suffered. ...
Observer business agenda’s review of the year image
Source : Guardian [Read Article] Sunday 1st of January 2017 09:00:02 AM
....The UK’s chief taxman referred Hermes to HMRC compliance officers following complaints by couriers that they were being paid at levels equivalent to below the “national living wage”. The move came after newspaper reports revealed that some self-employed couriers for the company, which delivers for retailers including John Lewis and Next, were taking home less than the legal minimum. ...
It’s take-back Tuesday, the day when unwanted presents are returned image
Source : Guardian [Read Article] Saturday 31st of December 2016 07:01:21 AM
.... Fortunately, many retailers have a “goodwill” returns policy, often extended at Christmas, although you may be offered a credit note rather than a full refund. John Lewis has a generous 90-day returns policy. ...
Rising food bills to dent UK high street spending, says top thinktank image
Source : Guardian [Read Article] Thursday 29th of December 2016 01:50:28 PM
....”. Retailers’ performance over Christmas will not become clear until next week when many major groups, including Next and John Lewis, are expected to reveal their trading figures. ...
Brexit, strikes and pay revolts: the year in business image
Source : Guardian [Read Article] Wednesday 28th of December 2016 06:00:27 AM
.... Her background is in the consumer arm: Sensodyne toothpaste, Horlicks malted drinks and Panadol painkillers. Paula NickoldsNickolds is taking over as the first female chief executive of John Lewis, replacing Andy Street, who has stepped down to run as the Tory candidate for mayor of Birmingham. ...
Boxing Day shoppers expected to splash out before Brexit price rises image
Source : Guardian [Read Article] Monday 26th of December 2016 07:37:30 AM
....Gordon McKinnon, operations director at Intu, which owns Manchester’s Trafford Centre and the Metrocentre in Gateshead, said it expected more than 1m shoppers to visit its centres. “It is a huge shopping day because even though there is more discounting before Christmas there are still a lot of retailers, like Next, John Lewis and Selfridges that don’t. ...
John Lewis boss: higher minimum wage should boost productivity image
Source : Guardian [Read Article] Sunday 25th of December 2016 02:17:39 PM
. The boss of John Lewis and Waitrose has said the introduction of the “national living wage” could already be boosting productivity in Britain, despite criticism of the policy by senior retail figures. ...
Boxing day sales start NOW: High street stores slash prices before Christmas image
Source : Daily Express [Read Article] Saturday 24th of December 2016 12:41:00 PM
. High street brands including Amazon, Currys PC world, Apple, the White Company, Boots, John Lewis, Gap and House of Fraser have slashed prices by up to 88 per cent on wish-list items and festive essentials. ...
Making a list image
Source : BBC [Read Article] Sunday 18th of December 2016 12:39:04 AM
.... And coming soon she predicts mock concrete, and perhaps rubber or cork finishes, following current homeware trends. Lisa Rutherford, buying manager at John Lewis, agrees that stationery is a "fashion accessory" these days. ...
Forget The X Factor – Sunday night is prime time for online shopping image
Source : Guardian [Read Article] Friday 16th of December 2016 03:19:16 PM
.... Friday stands out as the second most popular day for shoppers in store, with sales on a Friday afternoon significantly higher than any other afternoon of the week. The Lloyds online shopping data ties in with figures from John Lewis, whose website is one of the biggest online retailers in the UK. ...
Capita to replace staff with robots to save money image
Source : Guardian [Read Article] Thursday 8th of December 2016 07:29:14 PM
....”. Capita has struggled as its clients, which include O2, M&S, John Lewis and Dixons Carphone, have looked to cut costs in areas such as corporate travel and recruitment. ...

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