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Expedia may say ‘no’ when it really means ‘yes’

Published on Monday 20th of March 2017 07:00:30 AM in Guardian
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  • Flight
  • Holiday
  • Refund
  • In January I tried to book a £1,600 holiday using Expedia. When I came to pay, the screen jumped back to the home page. This happened a couple of times. I was not given a booking confirmation number, as is usual, nor did I receive an ...

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    BA has its head in the clouds over buy-on-board food image
    Source : Guardian [Read Article] Thursday 30th of March 2017 06:00:19 AM
    ....The service just does not work. We eventually managed to get some food on our outbound flight to Madeira, but no suitable food was available on the return flight in Row 28. ...
    Cool your jets, Michael O'Leary – Brexit unlikely to ground Ryanair | Nils Pratley image
    ....Every industry wants its interests to be uppermost in the trade negotiations between the UK and the EU, but few companies shout as loudly as Ryanair. In its latest dispatch, the Irish carrier warned there was “the distinct possibility of no flights between Europe and the UK for a period after March 2019 in the absence of a bilateral deal”. ...
    UK businesses welcome May's free trade call but warn of no-deal Brexit disaster image
    ....Airlines based in the EU have the right to fly to, from and within any country in the bloc thanks to the single aviation market created in the 1990s, but Britain now has just two years to renegotiate access or come up with an alternative system. Airlines schedule flights up to a year in advance, meaning they could be forced to scrap flights in March 2018 for March 2019 and beyond, when Britain will have left the EU. ...
    EU departure but … UK sees record-breaking increase in visitors image
    Source : Guardian [Read Article] Wednesday 29th of March 2017 10:58:18 AM
    ....The weak pound makes the UK attractive but the government would do well to remember this is just a short-term benefit. Flight bookings company Cheapflights found huge interest from China for travel to the UK this summer, with a year-on-year increase of 373% over the last six months. ...
    Laptop cabin ban 'ineffective' says IATA image
    Source : BBC [Read Article] Tuesday 28th of March 2017 07:13:47 PM
    . The US and UK ban on laptops in cabin baggage on certain flights will not be an effective security measure, the International Air Transport Association has said. ...
    Price comparison sites given thumbs up by regulator image
    Source : BBC [Read Article] Tuesday 28th of March 2017 10:15:21 AM
    ....The regulator believes price comparison websites, apps and switching services could offer even greater benefits to consumers than they do now. Apart from energy, it is looking at other sectors of the economy such as insurance, banking, phone and broadband services, and airline flights. ...
    Suddenly our Diamond holiday has lost its sparkle image
    Source : Guardian [Read Article] Tuesday 28th of March 2017 07:00:22 AM
    .... It tells us: “This is clearly going to be very worrying for the thousands of holidaymakers who have booked with the company. Although, unfortunately, we have to confirm that holidays are cancelled, the company’s non-flight-based package holidays, such as coach or rail trips, are fully protected. ...
    United Airlines caught up in leggings row image
    Source : BBC [Read Article] Sunday 26th of March 2017 07:32:11 PM
    ....United Airlines has been heavily criticised on social media after two girls were reportedly barred from flying for wearing leggings. The incident happened on a flight from Denver to Minneapolis on Sunday morning, activist Shannon Watts said. ...
    Cheaper flights image
    Source : BBC [Read Article] Sunday 26th of March 2017 02:50:44 AM
    . Budget airlines have transformed air travel over the past two decades, making a flight almost as cheap as a coach journey for hundreds of millions of travellers. ...
    Please bring back my old British Airways | Victoria Coren Mitchell image
    Source : Guardian [Read Article] Sunday 26th of March 2017 12:01:15 AM
    .... Stories have been flowing through the press about that airline almost daily, waxing and waning in appeal like a good news/bad news joke. Last week, the information that “BA is launching £86 transatlantic flights” actually appeared in a national paper’s headline; it must have been champagnes aclink in the department that day. ...
    Viagogo's shady reputation grows as it shuns critics image
    Source : Guardian [Read Article] Friday 24th of March 2017 06:02:46 PM
    ....If MPs really want to speak to Viagogo’s bosses, they could send their invitation to Limerick. Any executives based in the city could easily make their way to London via a £35 Ryanair flight from nearby Shannon airport. ...
    Swedish hotel chain offers 'divorce refunds' image
    Source : BBC [Read Article] Friday 24th of March 2017 01:11:50 PM
    Opodo charges for its own mistakes image
    Source : Guardian [Read Article] Thursday 23rd of March 2017 07:00:05 AM
    ....Opodo, the online travel agency, is a familiar name in my inbox, but the complaints this past month are striking in their similarity. Customers who booked flights via the website have found that their surname has been entered twice on the confirmation, and Opodo wants a hefty sum to amend it. ...
    UK-based airlines told to move to Europe after Brexit or lose major routes image
    Source : Guardian [Read Article] Wednesday 22nd of March 2017 09:33:08 AM
    ....Thomas van der Wijngaart, an aviation expert at the legal firm Clyde & Co, told the Guardian there could be significant economic consequences for the UK with airlines changing their financial and operating structures, and building a stronger presence on the continent. “It might be that carriers choose to have domestic flights [on the continent] operated by their new European operating licence, which would probably mean a reduction in staff in the UK,” he warned. ...
    London-Paris electric flight 'in decade' image
    Source : BBC [Read Article] Wednesday 22nd of March 2017 08:06:00 AM
    . A new start-up says it intends to offer an electric-powered commercial flight from London to Paris in 10 years. ...
    Make your money go the distance this summer image
    Source : Daily Express [Read Article] Tuesday 21st of March 2017 10:02:00 PM
    ....” . One week’s self-catering in Kusadasi, Turkey, currently costs from £141 a person, with flights leaving London on June 5, rising to £177 in Corfu, Greece. ...
    Viagogo should be forced to face a grilling over ticket resale abuse | Nils Pratley image
    .... Pull the other one. It sells a lot of tickets in the UK, operates a UK website, has an office in central London and, in any case, the bosses in Geneva could easily hop on an easyJet flight. ...
    UK flight ban on electronic devices announced image
    Source : BBC [Read Article] Tuesday 21st of March 2017 04:34:26 PM
    . The UK government has announced a cabin baggage ban on laptops and tablets on direct flights to the UK from Turkey, Lebanon, Jordan, Egypt, Tunisia and Saudi Arabia. ...
    Waitrose coffee change gives grounds for complaint image
    Source : BBC [Read Article] Tuesday 21st of March 2017 11:13:26 AM
    ....Before Easyjet and Ryanair rewrote the rules on short-haul air travel, passengers could take their free drink and snack for granted. But in January this year, British Airways signalled that era was well and truly over when it ended the practice on its shorter flights. ...
    US bans larger electronic devices on some flights from Middle East image
    Source : Guardian [Read Article] Monday 20th of March 2017 08:13:47 PM
    ....The email – described as a “circular” – is not a public regulation, but airlines will be expected to enforce the new rule. Airlines were issued the circular on Monday and given 96 hours to comply; the rules apply to flights both to and from the US, according to Royal Jordanian airlines. ...
    Expedia may say ‘no’ when it really means ‘yes’ image
    Source : Guardian [Read Article] Monday 20th of March 2017 07:00:30 AM
    .... On 2 February it advised that there “was no error on the website” and that it was “unable to take responsibility in this case”. I am now overdrawn and have been told by Expedia that the flights are non-refundable. ...
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    THE CRUSADER: Holiday pair's hotel tangle image
    Source : Daily Express [Read Article] Monday 20th of March 2017 12:01:00 AM
    BA owner IAG launches new long-haul airline Level image
    Source : BBC [Read Article] Friday 17th of March 2017 10:56:07 AM
    ....Willie Walsh, IAG chief executive, said Level would become its fifth airline brand alongside Aer Lingus, BA, Iberia and Vueling. "Barcelona is Vueling's home base and this will allow customers to connect from Vueling's extensive European network onto Level's long-haul flights," he said. ...
    Rupert Murdoch's Sky bid to be investigated by UK regulator image
    Source : Guardian [Read Article] Thursday 16th of March 2017 11:35:05 AM
    ....Murdoch critics have called for the bid to be blocked. Rival broadcasters are expected to lodge complaints and make representations in the UK and Europe – the European commission is also examining the deal – after expressing concerns that a Fox/Sky combination will dominate bidding for top-flight sport, TV shows and movies. ...
    US interest rate rise signals end of ultra-low borrowing costs image
    Source : Guardian [Read Article] Wednesday 15th of March 2017 07:31:25 PM
    ....In the short term, the steady increase in US interest rates will support an already strong dollar. One of the ironies of QE is that it was supposed to encourage investors to buy risky assets yet has led instead to a flight into safe havens such as the greenback and US bonds. ...
    Trying to get a refund from Virgin Balloon Flights fails to take off image
    Source : Guardian [Read Article] Wednesday 15th of March 2017 07:00:23 AM
    .... They were a gift for my friend, and we wanted to fly together. Our first flight was booked for May 2015 but was cancelled as it was raining. ...
    Woman's face burned after battery-operated headphones explode mid-flight image
    Source : Guardian [Read Article] Wednesday 15th of March 2017 02:50:15 AM
    . A woman has singed hair and a blackened face after her battery-operated headphones exploded mid-flight from Beijing to Melbourne. ...
    There’s no love lost when it comes to Debenhams Flowers image
    Source : Guardian [Read Article] Tuesday 14th of March 2017 07:00:15 AM
    Nick Candy denies claim he is jointly in charge of brother's CPC empire image
    .... Holyoake is seeking £132m from the brothers in lost profits, loan overpayments, legal costs and aggravated damages. Candy denied making physical threats against people, including a travel agent he hired to book flights for family members to attend their wedding in Los Angeles. ...
    The Crusader: TV drama has happy ending  image
    Source : Daily Express [Read Article] Monday 13th of March 2017 01:55:00 PM
    Fast Track to confusion as Argos fails to right a wrong address image
    Source : Guardian [Read Article] Monday 13th of March 2017 07:00:25 AM
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    Berlin airports strike to ground more than 650 flights image
    Source : BBC [Read Article] Monday 13th of March 2017 04:33:37 AM
    . Ground staff at Berlin's two main airports have kicked off a 25-hour strike, which is expected to force the cancellation of more than 650 flights. ...
    Britons like vodka and Nike and won't consider Airbnb, survey reveals image
    Source : Guardian [Read Article] Sunday 12th of March 2017 03:42:14 PM
    ....Those consumers who do have money to spend had strong opinions about their favourite brands, the survey found. For instance, assuming flight times and prices are the same, travellers would rather fly with British Airways than any other airline, but would choose easyJet where it is cheaper. ...
    Citywing 'virtual airline' goes out of business image
    Source : BBC [Read Article] Saturday 11th of March 2017 12:53:12 PM
    . A "virtual airline" which ran flights between Belfast City Airport and the Isle of Man has gone into liquidation. ...

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