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BA’s answer to passengers stranded in a corridor for seven hours? Ignore them

Published on Sunday 5th of March 2017 07:00:37 AM in Guardian

Can you please help resolve a dispute we have with British Airways. My parents booked a cruise departing from Barcelona in October. They were due to fly from Glasgow, changing at Heathrow. But when they arrived at Heathrow they were told they had missed the connection.They ...

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