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Vodafone fined £4.6m by Ofcom for breaking customer rules

Published on Wednesday 26th of October 2016 08:35:25 AM in BBC

Regulator Ofcom has fined Vodafone £4.6m for "serious" breaches of consumer protection rules, its largest fine to date for a telecoms operator.The regulator said Vodafone had misled pay-as-you-go customers, charging them for top-up credit but "providing nothing in return".It also found Vodafone had broken the rules ...

Social Trend Analysis for "Vodafone fined £4.6m by Ofcom for breaking customer rules"

How did this BBC news article about Business fare in social circles?
  • Total number of Likes, Shares, Tweets, Re-Tweets, Pins, Bookmarks & Stumbles :
  • Amongst social networks, this article was most active on Linkedin
  • Total shares on Linkedin : 384
  • Total Plus Ones on Google : 25
  • Total Pins on Pintrest : 1
  • Social Analysis Summary

    Total Trend count
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    384 25 1

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    ....The fine was imposed due to "serious breaches" of consumer protection rules, which led to customers losing money. The problems were caused by errors linked to the company's move to a new billing system. ...

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